Having read many great reviews on this product, I was surprised to find that my wife and I did not like the toothbrush heads. I found the brush bristles too soft, the head made a cracking noise from time to time and the head bristles are all the same length, not different lengths to fit the tooth. I am comparing this to the other well known brand, which is about 4 times the price, so I suppose you get what you pay for.
I decided to return the heads and this is where the service was very poor. The heads arrived quickly enough, but my first email to the company came with the question what was the problem. I answered as above thinking that was the end of it. I received no response to this email, so I sent another email asking for a response to the first email. This also did not get a response, so I sent a third email quoting their terms and conditions. This did get a response with a return reference number, but no apology for not getting back to all my previous emails. I have returned the toothbrush heads and it is a week later with no refund yet. Hopefully that will not be delayed too much, like their poor customer service email responses.
After trying the new toothbrush heads for a week or two. I would rate them as good even as worn out originals. Not really worth the money even though they were cheaper. Far too soft and did not make my teeth feel clean, even with a new brush head and a fully charged hand set I will not be buying again. BE WARNED WASTE OF MONEY !!!!!!!!!!!!!!!!!!!!!!!!!!
I ordered 3 packs of replacement heads & they came quickly - fantastic! I then found that in the pack I opened, that a couple of the heads were a very tight fit & had to be forced on/off the spline, so I was worried about damaging it over time. I emailed my concern & got no reply so chased & Jon finally came back. He promised a replacement pack but it didn't turn up (got lost I guess) & then sent another by recorded deliv that turned up today. Hence the 'good in part' verdict & 3* rating.
ordered some keenly priced, replacement tooth-brush heads, which arrived with a couple of days. they (the replacement heads) appear to be very good quality. have started using one, but cannot comment on how they will 'wear'. well pleased with the service; thank you.
Without any doubt this product is the equal of if not the better of Oral B own brand tooth brush heads. Excellent quality and durability. And also don't forget the price which under cuts the price out there for Oral B by at least 25 - 50%. I would strongly recommend this product and will be purchasing again.
We were very impressed with the brushes received they are good value for money and work just as well as the Oral B ones but at a fraction of the price. We will use Molarclean brushes in future and recommend to our family and friends to try.
I have always considered the prices charged for Oral B brushes as scandalous. I was delighted to find your products on line at what I consider very reasonable prices. Wanting to test the quality of your products I purchased a small quantity initially but if they continue to give satisfaction I shall be back for more.