Only ordered one radiator to replace an old one. Very simple online process. Radiator delivered sooner than expected and well packed.
Very pleased with the service, and will no doubt use this company again.
I recently placed an order for a boiler thru their online site, within minutes it was confirmed in stock and ready for collection, what more can i say, on arrival at the Bristol collection department no fuss no hassle and a lift from Joel on the sales counter to put boiler in my vehicle-Merry Christmas to Joel and the team.
I ordered 3 domestic radiators and valve sets. All were readily available. The ordering process could not be simpler. A message said that I would be contacted regarding delivery and sure enough about an hour later a very pleasant chap rang me to arrange a mutually convenient date which was within a couple of days. I received two text messages confirming delivery arrangements and the van arrived spot on time.
The goods exceeded my expectations (as the prices were really good compared with other suppliers) and my plumber was equally impressed. It don't get better than that !!!
Albeit I am not in regular need of plumbing stuff I certainly know where I will shop again in the future. Well done chaps.
Purchasing from Mr. Central Heating was so easy. The website was fast and efficient, giving me all the information I needed. The phone call I received after placing my order came just as the website said it would and a suitable delivery date was agreed and their own delivery team completed the job bang on schedule. If they can do it like that why doesn't everyone else!
The customer service could not be faulted. Delivery was perfect, value for money could not be compared and products are fab.
found some great column radiators, really competitive prices, delivered next day!!
A great product at a good price accompanied with some advice on what to buy. The delivery was fast but the delivery company were slightly inflexible on when they could drop as we are in the sticks.
ordered potterton gold boiler then changed my mind [ too big for gap in kitchen] for a glowworm flexicom. one week later boiler arrived i installed it and it works fine .great service exellent product.i would definatley recomend both to any one
Ordering was effortless. Then delivery people informed me a Thursday delivery date a week after ordering. I then went to a collection centre in date ham where the staff were excellent. Re,funded my 10delivr
Rey but very very inconvenient
Ordered on line, had an immediate follow up call confirming delivery.
It came when they said it would, none of this "some time today" nonsense.
Quality product, great price.
All to rare an experience these days with most retailers.
With these guys It's just how you'd want it to be.
Every part of the transaction from sales service, ordering to delivery was first class. Particularly impressed with the professionalism of the sales service. Prices are the best around. Recommend very highly and will use again myself.
When I placed order I asked for delivery after Monday and requested the driver ring me an hour before delivery, I was given a dilivery date of Monday ( no good) it was re arranged for Tuesday, I recieved no call so did not stay in, At 4pm I rang up to see if it was still coming that day and told yes, it didn't come that day or the next as promised , on the Thursday I was told that the driver had been on tuesday but had never rang me for access, I finally got my delivery this Monday, a week late
from the start of choosing my product, on the internet, the procedure for ordering and eventually buying, was very easy to follow and understand.
I received my boiler only 4 days after ordering and had two phone calls to tell me when it would be arriving and when it was dispatched, along with, 4 emails giving me all the relevant information, with receipt and invoice as well as all relevant confirmation.
They are a very efficient and professional company with quality products at competitive prices. I would have no hesitation in recommending them.
Ordered rads, best prices I could find anywhere . They phoned to confirm delivery and when I phoned on morning of delivery they were able to give me a two hour delivery window not the usually wait in all day. Rads were well packed and of good quality. Delivery driver even put them in the garage for me.
To reply as a company, please log in to your business account.
In the event that you are not satisfied with any product purchased from mrcentralheating.co.uk you may return it unused, in the original packaging within 30 days for a full refund.