I had looked every where for the tiles I had in mind with no avail either not right or too expensive, Then one of my friends recommended the mrs stone store I couldn't believe I found the bathroom tiles I had been searching high and low for, and for the price that they were. They look fantastic in my bathroom they are of great quality and would recommend anyone looking for stone tiles to head your way.
This company was fantastic from start to finish. Delivery was the next day. Gorgeous slate tiles and our floor looks amazing! Thank you so much! don't look at any other Companies go straight to this one and you won't be disappointed!
The tiles were purchased were less than half price then if we had purchased through a local retailer. Initially we ordered free samples which arrived promptly and were excellent and therefore we then placed our order, thank you! Great website.
Excellent telephone and email communications. We spoke to more than one person, and each time they were courteous, friendly and very helpful. Excellent floor slates and good advice on all aspects. Fast quote and samples came through the post quickly. No problem in recommending Mrs. Stone to all our friends. Thank you.
Great on the phone. Changed my order for me with no hassle. Delivers next day. Floor slate tiles were fine however wall tile varied from 6mm to 10mm thick making them tricky to fit. Needed the job done quick so did not complain and just made do. All in all considering the price I'd say not bad.
I found Mrs Stone whilst looking for some natural slate flooring, what I wanted was on special offer and was incredible value. We live remotely so I knew that delivery might be a problem, but one phone call with regards to this put my mind at rest, they were so helpful. This was followed up by continued good communication and the delivery arrived as stated with no breakages. The slate was very good quality and now laid looks amazing.
I am very happy with this company, it isn't very often you find an honest company that lets you aware of everything and doesn't leave any details out. I placed and order of the Brazilian black 900x600 at a very competitive price (the best i had found online) and the quality is just fantastic. I have ordered from other places before and was very disappointed with what i received, but when i received these they were exactly as described. The delivery was on the day that i asked for and i know it can be a pain for some people to stay in all day but if you want what you want then that's the price you pay, driver was very helpful and had no breakages. All in all this company is brilliant and the customer service is fantastic, all of the woman i spoke to were very helpful.
What a fantastic company, brilliant product and customer service. I would recommend to every one looking for slate.
Very pleased with this company. Website is very informative and easy to use. Step by Step and cover everything down to extra materials and advice of fitting etc. Price of slate was reasonable too. Delivery was on time. Goods were of good quality. Lots of people have commented on our feature wall and love it. Glad I went for the thicker till as looks more rustic unlike the thinner tile which would be quite flat. Only 1 slight problem we had was we received a few strips of the thinner slate in with our order but we had enough of what we needed so didn't cause us a problem. I Would recommend this site to others.
Go out of their way to help, the best prices and selection I found anywhere and I spent ages looking. Even if you can't spot exactly what you want on the website give them a ring and they will organise for you. Also excellent customer service. Would recommend them to EVERYONE looking for stone, related products and also advice.
Samples supplied quickly (and free !). On-line ordering easy and telephone staff friendly, helpful and returned call promptly as promised. Tiles (split-face oyster slate) supplied within a couple of days (on-time) and of very good quality. Conservatory wall transformed, great natural look to compliment the wood effect floor tiles.
Ordered thin profile slate tiles for a fireplace commission - unbelievable price, at least 70% cheaper than our usual suppliers. Great product that cut easily with no breakages. Finished job looks superb. Outstanding customer support - I made a mistake with the online order which was spotted by the admin section who rang me to clarify whether I was aware of my mistake. How often can you say that of a company?? Excellent service and will definitely be using them again. Thanks!
Excellent customer service. Would recommend this company to anyone. Ordered a 900 x 900 x 15mm brazilian grey riven slate, which has been cut to size and is being used a hearth. After oiling and sealing it looks stunning and very happy with it. Word or warning though make sure you calculate the weight of your order as shipping cost can double or even triple the overall purchase price.