we purchased 300x150mm Brazilian slate tiles, having put the ties on the wall I am so glad we chose these as opposed to marble or terrazzo they look absolutely fantastic set against light oak units and grey walls and all this at a bargain price, in fact it cost as much to get the tiles here as it did for the 4 metre sq.but that is the carriers charge and not the stores fault. would I recommend them to a friend? I already have I gave him the flier of the packaging-he won't find a better product for double the money!
We ordered the calibrated 90 x 60 Natural Black Slate and it was incredible! Absolutely fantastic quality, and our normally sceptical tiler was extremely impressed with the thickness and quality! The price was amazing - saving us hundreds of pounds, and we even visited the very friendly showroom! Would not hesitate to use them again!
Very happy with the products I purchased and the service I received from Mrs stone store.
Took a chance and bought 39 sqm of calibrated grey slate tiles based only on a sample. We were not disappointed. They have been laid in our kitchen and hallway and they look fab. There were no breakages on delivery and my tiler said they were amongst the best that he has worked with. And did I say they look fab! Better and cheaper than any of my local big name tile/DIY stores.
I've ordered twice now and both orders were delivered incomplete. First order placed they forgot to deliver the grout, second order they forgot to deliver the tile spacers. Both times the job was delayed at cost to my business.
easy to order and pay for merchandise, high quality slate, no damages on delivery.
I bought 17m2 of the brazilian grey riven slate. The colour of these slates is superb with a grey/ green tone. They are fantastic in my kitchen. The LTP mattstone sealer that I also bought worked a treat. I found the company a pleasure to deal with. We had no problems with delivery and no problems with the slate. I would definately recommend this company and I will be using them again.
We were looking for alternative products to the porcelain tiles we been offered by other suppliers. We came across Mrs Stores website and contacted them. They were extremely helpful and we receive samples the next day. We bought a variety of Brazilian Slade products which works brilliantly. One of the projects was a new health Spa and involved quite intricate decorative stonework. Be found the slade cladding easy to use and very striking in situation. Were so impressed we went on to order more slate for a new staff accommodation buildings for use in the bathrooms, kitchens and hall ways. We will certainly use more of these products in our future projects.
Maintanence and Projects Manager
Auchrannie Resort. Isle of Arran
I would highly recommend you purchase your slate tiles from Mrs Stone Store.
I spoke direct to Mrs Stone Store when I purchased the tiles and the advice I was given was extremely helpful. The delivery information was accurate and very well informed. I then needed to contact Mrs Stone Store for some advice after laying the tiles and I couldn't praise their customer service enough, they went out of their way to offer advice and help for a problem that I incurred which was completely my fault!
I can't recommend Mrs Stone Store enough, from the quality of the tiles to the after care sales team (which is lacking in so many companies these days). Thank you!
First i ordered a sample slate tile which arrived in perfect condition in a smart package. We asked for a quote by email and received a responce the same day. We made our order online and the tiles were delivered in the same week. All tiles arrived in great condition, the cuts were cut to precision. Beautiful colours and n even selection of patterns on the brazilian slate tiles. Easy to lay and have finished off our kitchen perfectly!!! 10/10 satifaction.
Wonderful limestone tiles at the best price on the market.
I also had to order a couple of m2 extra and they were very helpful delivering the tiles the next day so the work could continue. Will recommend and use them again
Over the last 2 years I've been slowly renovating my house. Each time I've ordered slate from Mrs Stone it has been the best price online, great quality and arrives promptly.
We wanted a natural slate tiled floor for our kitchen / diner / conservatory / utility room, about 45 SqM- which made the price a little scary, even for 'fake' slate tiles. My boyfriend found MRS Stone by googling, and their prices were so amazing- cheaper for real slate than B&Q are for fake- that I was dubious, and so as we only live about an hour away from their showroom, I called in. The tiles are all genuine natural stone, very good quality, nicley displayed in a small but comprehensive display area attached to the warehouse. Sales lady Becky looked after me, and I was staggered by just how much she knew and helpfully explained about tiles & tiling. Now the floor is all laid, we are delighted with it, it is an absolutely superb finish, and everyone who comes round to the house make big admiration-ey noises about it! We would heartily and strongly reccommend MRS Stone.
The people at Mrs Stone Store were very helpful and efficient from initial enquiry for samples to delivery of order. The tiles were a much better quality than we expected for the price and we wouldn't hesitate to use Mrs Stone Store again in the future.
I bought the Brazilian Slate tiles for both the floor and walls, when I called I helped select the correct tiles for the wall and floors as they were different thicknesses, and supplied all the grout, cement and sealer i needed as well.
Unfortunatly, i ended up being 5 wall tiles short and had 5 floor tiles spare, Mr Stone Store, not only allowed us to pop in and change them to the wall tiles, they even tried to give me the £2.04 difference back!!!
Amazing service and products.
They provided an excellent service. Everything was delivered exactly when they said It would be. Even though I changed my mind twice on what I wanted!
The floor tiles have now been installed and look fantastic! Also the wall cladding has been fitted and looks very impressive and everybody has been asking where I bought it from.
Would definitely recommend!
We had built a wetroom for my disabled father and wanted to make sure that the tiles we used were suitable on all sorts of levels. They had to look great, be easy to clean and maintain, they needed to be hardwearing and they needed to be super ‘grippy’.
I had a look at all the high street DIY superstores but really didn’t want totally uniform tiles like ceramics and equally I didn’t want the polished finish because my dad and these are his words, “Didn’t want it to look like a hotel”. I called Mrs Stone Store on a recommendation and they were just AMAZING. Nothing was too much trouble and Libby was just beyond lovely. She spoke with my dad, showed him some samples, discussed our options and even advised on the underfloor heating even though they don’t actually sell it.
In the end we had honed tiles on the walls and black mosaic on the floor. I would NEVER have considered using a mosaic on the floor but it is truly an inspiration. The grip this gives is phenomenal and the room is now in much demand from the WHOLE family, especially in the winter because it’s as warm as toast in there. They have even used some of our photographs on the website. Our wet room is now famous!
Seriously they considered everything before narrowing down their suggestions. They even asked how much natural light came into the room so as not to make it too dark etc.
Decision to delivery took just 3 days. 3 days later it was all finished. It took me longer to buy a book from Amazon for goodness sake lol.
Not only would I recommend Mrs Stone Store I would encourage you just to call them for a chat because they are just that lovely.
Having recently purchased a house, I searched high and low for the right tiles. Having requested and receiving sample tiles (which were dispatched rapidly!), I found the look I was after, and decided to go for them. I had emailed Mrs Stone Store on several occasions with questions, and the replies were superb. Informative, fast response, and had a very personal feel.
Seeing as a friend of mine lives close to Mrs Stone Store I decided to go and collect my tiles during a visit. I have to say the people I met there were very courteous, very knowledgeable, and very accommodating to my questions. I cannot thank them enough, and I cannot recommend these guys enough either!
I am currently in the middle of tiling my shower area (amongst many other jobs in my complete refurb), but so far the tiles have been excellent quality and look fantastic.
So, in conclusion - do not hesitate to use Mrs Stone Store. Great range or products at great prices, and the staff are positively excellent!
In my order I suggested a haulage truck may have difficulty accessing the road due to the tendency of some cars to double-park at the end of the road. Low and behold, a haulage truck appeared on the delivery day and could not get down the road.
The person who processed the order, Becky, said my description of the difficulties was not obvious enough for her to decide to arrange a smaller vehicle. I replied that I am not a haulage truck driver and it was her responsibility to weigh-up the information I had given her and to instruct the delivery company. She replied that she is also not a haulage truck driver. She contacted the delivery company to arrange re-delivery on a future day. They contacted me and swiftly arranged re-delivery the following day in a suitable vehicle to access the road. Their manager said that no indication had been passed on that there could be potential delivery difficulties, just the address, time/date and product.
I had to take an additional morning off work to receive the product and therefore lost £100 in my monthly wage. I am furious that Becky did not take into account my warnings and she cost me £100.
Thanks to Becky for her help and positive attitude.
My wife and I really enjoyed our visit to your shop and warehouse - it was great to have a good look at the stone before purchase. Keep up the good work.
Having never used slate tiles before they made it easy and simple for me, from ordering everything i needed to end up with a 5 star hotel bathroom in my home. I would recommend Mrs stone to anyone, the team and even the questions and answers on the web site made the job easy.
Ordered 31 sq metres of slate but unfortunately this was too much to be held in the warehouse and had to wait for the next shipment. However, easy process to order, very helpful staff and it was no problem to tie in the order with my build programme.
The slate was top quality and we are very pleased with it.
We need a few more tiles due to wastage and these were despatched to us immediately. I really wouldn't go anywhere else actually.If you like the product - buy it here.
excellent communication, really good value for money and wrapped so carefully not a single broken tile, which was just as well because when we finished laying them we only had one spare!!
Ordering online was easy having already recieved 2 free samples to select from (other websites I looked at charged for samples). The tiles were delvered by pallet about a week later. Despite deep snow causing an inability to get the pallet truck down the drive, the delivery driver helped me to move the packs of tiles individually into the garage.
I purchased 24sq. M of 600x400mm Brazilian Black Slate for my Kitchen & Hallway. 100 Sheets altogether. 2-3 sheets of this delivery are too thin to use but I purchase enough spare so we should be ok. To-Date we've not laid the slate as the new concrete floor needs to dry out. The Tiler I'm using to do this job says that he's never laid slate so thin, but we should be ok. The spec of the slate is 10mm +/-2mm, but it all tends to be onm the tyhin side, i.e. 8mm & like I mentioned 2-3 sheets are thinner, or slightly split.
Our new kitchen and corridor floor looks wonderful with the Brazilian slate we bought. Confirmation of order and arrangement of delivery was trouble-free and the delivery driver was both on time and helpful. As with any slate there were a few slates that just wouldn't have looked good on the floor (because of discolouration from materials naturally embedded in the slate), so we held those in reserve, but there was just one damaged slate and the number of discoloured/damaged slates fell well below the 10% risk factor taken into account when ordering. I have absolutely no qualms in recommending the service provided to us by Mrs. Stone
This is the second time we've used Mrs Stone Store because they're brilliant! The products are beautiful and unbelievably good value. The service is excellent too, when you communicate with them, either on the phone or via email, everyone is helpful, knowledgable & charming. They treat you like a human being - better actually, like a valued customer!
The tiles were ordered on behalf of a client and the delivery was on the day stated and within the delivery time notified. The quality of the goods supplied were as stated on the web site.
I would recommend Mrs Stone to any other clients looking for a range of natural stone products.
From start to finish the transaction was fantastic. They customer service team called me on several occassions to let me know delivery dates, along with a call from the shipping company 1 hour prior to delivery. I will definately use this company again and would highly recommend them.
specimens delivered promptly, full product delivered when they said it would be - thoroughly recommend them
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