We needed some floor tiles for a new development and didn't want boring fake tiles. The stone tiles we wanted seemed too expensive until we found Mrs Stone Store.
Buying the complete pack was great as we got all the items we needed from one place at a super price. Our floors are now tiled with real slate and look gorgeous.
having compared mrs stones product range and price point with several others it was the best deal available.upon delivery I was
more than impressed with the quality of the products and all were intact.only one slight downside.As we did not have enough hardstanding at our home address,I had to ararnge delivery at another location then transport the tyles by trailer,never the less we would happily recomend Mrs stone to others.we were also impressed by the timeous delivery of samples to help make our choice of product.
What can I say, we ordered the goods online, and as promised, the Slate Tiles we had chosen were delivered within the quoted time scales, no breakages as the crate was well wrapped and tiles were well protected.
Quality Service, and would have no problems passing your details on to Friends or family in the future.
Mrs Stone Store have been excellent - at first we weren't sure what slate we particularly wanted, so they sent us some samples in the post. After thet they left us alone for some time before following up with an e-mail to see if we were still interested. Once we had made our mind up we phoned through the order, and discussed at length the size options and 'best fit' solution, so as not to waste any money. Finally, they advised when the stone would be delivered, and true to their word it arrived on the day and was carefully wrapped on a pallet so as not to be damaged. A really good company to business with!
This is the second biggish order i have placed with this company, for Brazilian slate 900x600. Telephone advice was good, response to the order was brisk, goods arrived within a few days to Inverness-shire, well packed and in excellent condition, and exactly as described. And the price is very competitive. Beat that.
The price of the tiles turned out to be half the cost of materials for me. The grey slates were excellent (although slightly more green than expected). They layed well with just a little height difference which was corrected when grouting. Brilliant service - the goods arrived in good time undamaged. I would use these guys again but perhaps check the quantities of suggested grout! (anyone want six bags of grey grout?)
An excellent service from beginning to end. Extremely helpful staff and a beautiful product. I have used our Brazilian slate tiles for a hearth to show off our new log burner. It is now the real show piece of our home. I would definitely recommend these tiles.
Really pleased with the quality and price of the slate tiles. Would definitely use again and recommend to others. Customer service was great when ordering.
well made products packaged well great help on the telephone nothing to much trouble would reccomend this company to all i know very pleased with outcome well done tina crone
We've created a beautiful bathroom with the help of Mrs.Stone. The whole process from first enquiry through to after sales help has been a real pleasure. Helpful advice and all emails responded to along the way, they have fulfilled all expectations. The Brazilian slate all looks truly amazing and their help has made the job so much easier.
Thanks to all the team there!
The description of the limestone was exactly as billed. When they arrived they were even better than I thought they would be as I have had a sample from another company that was supposed to be a1 quality, but these were better and were only commercial quality. One thing to remember is because they were commercial quality you need to allow around 20% overs. For me this did not matter as I was using them outside, but if you want a perfect floor allow it. The cost difference is so much cheaper it will still be miles cheaper than a1 quality. They arrived in a very well packed crate with no damages. I could not fault this company.
Good Service. Site helps you through purchase with advise. Quick Delivery
The service at Mrs Stones is excellent. Great samples service and excellent deliver options. However, the tiles delivered were quite inconsistent in quality - they were slate mosaics which will have variable finish but there were boxes of all smooth finish and then a box of rough finish. Definitely mix a sheet from each box as you go - standard practise anyway.
Hi having had ridiculous quotes for slate for my chimney breast wall
I surfed on line and found just what I was looking for quality cladding at a very reasonable price
Website great to use sample service excellent and the order was processed and arrived on time !
The wall is a focus point in our new extension is 5 metres high and looks stunning
I wanted a stunning floor well laid and that is what I got by doing it myself.
I am delighted with my Brazilian honed slate floor, it looks five star. The staff at Mrs Stone were excellent at the ordering stage and the delivery driver amazed me. There is a small kerb outside my house, I went to find a piece of timber to make it easier to push the pallet truck onto the pavement, when I returned the driver had pushed the truck over the pavement and up to the top of my drive which is very steep, I would have thought impossible, astonishing.
I allowed 10% for damaged tiles as recommended but very few tiles had any defect and even the ones that did had only the smallest of chips except one tile that had missed the quality controller and had a raw slightly out of square end. This went unnoticed and was laid, the following day when I came to lay the adjacent tile it became apparent so I had to cut the adjacent tile to suit, rather than removing the faulty tile and risk damaging the new Warmup under floor heating mat. It’s now undetectable but I would recommend the tile ends and edges be thoroughly checked before laying.
My tiles are 600 X 400 mm and I bought enough to get some cut into strips by a local stone works to use as skirting tiles. I bought a cheap Clarke tile saw from Machine Mart to cut the tiles and while this coped well with basic cutting it didn’t leave a particularly clean edge, hence my trip to get the skirtings cut.
After laying, sealing with Lithofin - Slate Seal and grouting the floor is splendid and I’m delighted with my purchase.
Thank you Mrs Stone (will my knees recover?)
just placed and recieved a pretty substantial ordrr with from mrs stone. The product arrived well packed and just as the sample.
There was a bit of an issue with the order but this was entirely my fault and the team worked very hard to correct it. many thanks to Becky in particular for all her efforts in helping to sort out the issues.
Would definitely reccomend and use again.
great product and service, I was worried about ordering this online I had imagines of it arriving all broken or nothing like the sample. But it's fantastic, the product is great and delivery was very fast. No breakages either! would recommend and use again.
Ordered the calibrated Brazilian black slate through Mrs Stone because they could supply internal tiles and external pavers to match. Very happy with the product but a real saga in getting it delivered. As the standard truck was deemed too large to deliver because of width restrictions, we agreed 2 deliveries with a smaller 7.5 ton truck. This turned into 3 deliveries for 4 pallets - the first was only one pallet by the most unhelpful driver that I've ever dealt with, arriving outside the time slot at 7pm and dumping the pallet on the roadside because there was a half inch kerb on the letdown (not a problem for the deliveries on the following day). Two further deliveries the following day were by a more helpful driver but without any labour on site to assist it would not have been possible for him to successfully or safely offload his cargo. Now I'm no logistics expert, but even I can work out that if you have a challenging access, then fewer deliveries are better. I know this element is sub-contracted by Mrs Stone, but I have ordered slate tiles through another supplier in the past that were delivered to a more difficult site to access with no problems whatsoever. This aspect needs to be drastically improved before I would place an order again.
Website was easy to navigate and ordering was straight forward. Company rang us to check and confirm the order before they delivered. Delivery was fast and efficient. The slate is of a very high standard and looks absolutely stunning on our feature wall. Would definitely recommend the company and we would use them again.
Very, good website, easy to use. Friendly staff on the phone and product was dispatched next day. Thanks!
The title says it all - no complaints at all, they even refunded me a small amount as it was incorrectly billed (without my knowledge).
Importantly the quality of the slate tiles was excellent - Brazillian calibrated black slate - all in all very pleased.
Goods were exactly as described of good quality and well packaged, there were no breakages and arrived 2 days earlier than expected, Will use again I am very happy with the service and contact and definitely recommend this company.
After searching the web for weeks we found Mrs Stone, we ordered enough slate to do our entire bathroom wall to ceiling, for less than it would have cost to tile only the floor in budget ceramic tiles from the DIY retail giants. Delivery was reasonable, and the customer service actually offer customer service. I would recommend this company without hesitation.
Very pleased with the initial quote as it calculated all the required adhesive, grout sealant. I ordered the brazilian grey riven slate tiles and I was very pleased with the product. I barely counted 1 defect in the batch. the adhesive was very reasonable in price too at least half price compared to the main tile stores. The delivery was great came quickly and when they said and the driver phoned ahead when he was an hour away. The tiles have not been down long but have had no problems with them so far. The look of the tiles is probably better than i expected. We did lots of internet research etc to find them and never found anything as perfect and as reasonably priced. Have a new kitchen, study and hall floor and the tiles to do a bathroom for around the cost to do one room (laid myself). Highly recommended.
What a marvelous company to deal with!! Becky was pleasant, friendly and highly professional to deal with. When I explained that there might be be access issues to my property she went out of her way to ensure that the tiles could be delivered safely and to schedule. The tiles themselves are beautiful and will loook amazing once they are laid. Thank you so much Becky and Mrs Stone store...it makes me wish I had another floor to tile!!! :) :)
Slate tiles were rather tatty and scratched etc... The quality varied enormously...
Much greener than I'd thought...
Guess u get what you pay for ( stating blinking obvious!)
we purchased 300x150mm Brazilian slate tiles, having put the ties on the wall I am so glad we chose these as opposed to marble or terrazzo they look absolutely fantastic set against light oak units and grey walls and all this at a bargain price, in fact it cost as much to get the tiles here as it did for the 4 metre sq.but that is the carriers charge and not the stores fault. would I recommend them to a friend? I already have I gave him the flier of the packaging-he won't find a better product for double the money!
We ordered the calibrated 90 x 60 Natural Black Slate and it was incredible! Absolutely fantastic quality, and our normally sceptical tiler was extremely impressed with the thickness and quality! The price was amazing - saving us hundreds of pounds, and we even visited the very friendly showroom! Would not hesitate to use them again!
Very happy with the products I purchased and the service I received from Mrs stone store.
Took a chance and bought 39 sqm of calibrated grey slate tiles based only on a sample. We were not disappointed. They have been laid in our kitchen and hallway and they look fab. There were no breakages on delivery and my tiler said they were amongst the best that he has worked with. And did I say they look fab! Better and cheaper than any of my local big name tile/DIY stores.
I've ordered twice now and both orders were delivered incomplete. First order placed they forgot to deliver the grout, second order they forgot to deliver the tile spacers. Both times the job was delayed at cost to my business.
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