I've ordered from them several times and always had good experiences, even when I wanted to return something for personal reasons or an item wasn't as expected. Their CS is quick and efficient and they ship VERY quickly.
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was just sent the wrong thing- FOR THE 3RD TIME!!!! I ordered a cardigan. The 1st time, I received a skirt, but it was mislabeled, I figured these things happen, the customer service agent was very kind. The 2nd time I received a pull-over. The customer service agent sounded like she was reading off of a sheet (the customer says this; you say that...). I felt like I was talking to a robot. Today I received the 3rd shipment. A pull-over again-no cardigan. This time I asked for a supervisor. He handled it very perfunctory- nothing more. I order from a lot of online sites-have never received the wrong item twice-let alone 3 times! Amazon- pay attention!!!
You'd think an Amazon offspring would have (at least) decent customer service –– well, you'd be WRONG. I'm a frequent online shopper, and this is hands-down the worst customer service experience I've had in years. I received something from this site as a gift and, despite their site claiming to allow gift returns, I was told I could not even receive credit for item purchased through them. I can say with 100% confidence that I will never shop with MYHABIT in the future given their rude, unhelpful response to this situation. Here's hoping they shape up before becoming a casualty like so many other sites who have thrown their hats into the overcrowded private/flash sale ring. Regardless, I'll be saving my money and looking on comfortably as a bystander.
I'm hooked on Myhabit.com! I check the sales daily either on the web or the phone app. The website has great pictures and details of each item, including videos for clothing. Shipping is free and fairly quick. I've ordered a lot of dresses from Myhabit.com and have returned a few with no hassle. Not all items are returnable, but it's indicated before you order. The only downside is there's a fee to get a cash refund, roughly $4.95 for handling/restocking, but you could elect to get full credit for a future purchase. I order so much through Myhabit.com, I always choose the credit option and keep on shopping!
I purchased the amal oils organic set with Moroccan Savon Noir with Eucalyptus, Moroccan Exfoliating Glove; Moroccan Rhassoul Clay with Plant Extracts,100% Organic Moroccan Rose Water Toning Mist, 100% Organic Moroccan Neroli Water Toning Mist, 100% Organic Argan Oil priced at $209 for only $99. The items arrived in good condition within the estimated time. I would definitely purchase more items from them.