This company and their representative Andy Binns were very thorough and spent a lot of time talking to me about my needs and circumstances. They responded to my telephone calls quickly and explained all options patiently and clearly. I never felt pressured in any way to choose any particular option and my instructions were promptly acted upon when given. I was kept informed of progress at all times. My telephone calls were returned promptly when Andy was not available. When a telephone call had been arranged for a particular day and time, it happened as planned, unlike other companies I was exploring options with. Calls were backed up by e-mails from staff I had spoken with, confirming what had been discussed. My pension is over £500 higher than other companies who supplied quotes. I would certainly recommend this company to other people and would use them again should the need and opportunity arise.
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