Samantha Packham very patiently went through all the options - several hours on the phone - with follow up information in writing promptly sent. So good that phone calls happened as promised; any queries answered promptly. Having made my choice the execution of collating different pension pots and setting up the annuity was efficient and problem free. The charges were made clear and I think are acceptable for the time spent, information and advice given. Well done Sam; I am glad I came across My Pension Expert.
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