Andy gave me plenty of time to take on board all aspects of the different annuities and pointed out the best direction to take to suit my needs . He did not chase me up and put me under any pressure to make a decision, but always offered his assistance and best advice if and when I needed to clarify things.
I would recommend him to any of my friends and family, thanks Andy.
Just bought a pension annuity using My Pension Expert, the whole process was dealt with in an extremely friendly, efficient and professional manner from start to finish and settled promptly. Carol who dealt with my case was extremely helpful to me during and subsequently after the process and I would certainly recommend her at My Pension Expert to anyone wishing to buy an annuity in the future. I have already suggested to my Brother who is due to receive a pension in the near future that he contacts My Pension Expert.
After reviewing numerous annuity quotes on line that gave a poor return on my pension pot I contacted "MY PENSION EXPERT". I was contacted by MR SHANE KAO from MY PENSION EXPERT who took details of the value of my pension pot ,within hours he had e mailed various options for an annuity all at a much better value than quoted on line, I would be passing his office in Doncaster in a few days so arranged to call to discuss my options with him. He explained the various types of annuities available and after I decided which suited me best he set it up there and then. MR .SHANE KAO described each type of annuity in an easy to understand way which made it easy to make my own decision for an annuity. THANK YOU SHANE
Having received a small pension pot quite unexpectedly I googled pension advice and pushed the button for my pension expert not really knowing what to expect. I was contacted by Peter Keenan of My Pension Expert fairly quickly after making the initial contact and discussed the various options. Peter organised quotes for a annual pension and obviously small pot small pension. On further discussion with Peter he suggested an alternative solution which made far more sense and as a result I went along with this option. The whole process has been managed by Peter and the admin team with great professionalism and expertise. On the whole it has been a painless and quick exercise and I would recommend them to anyone.
Many thanks to one and all, I am just off to spend my lump sum!!!!
My Pension Expert lived up to its reputation. I was lucky enough to have Samantha Packham to advise me and then lead me through a complex process. The clarity of her briefs, integrity of her weighting of advantages and disadvantages, patience, impeccable courtesy and eventual determination to achieve the goals I had set were all outstanding. I remain grateful to her for fighting my corner and for always keeping me abreast of developments. I have learned to trust her implicitly and to respect My Pensions Expert for the high quality of the services it provides. I recommend this business without qualification to anybody adrift in the sea of annuity options - they'll not only throw you a lifeline but haul you aboard and take you wherever you decide to go!
I was very happy with the whole process. Throughout everyone was very friendly and I was kept informed and documents were promptly sent. There was no problem when I changed my mind over which type of Annuity to choose.
There was also a problem with setting up my direct debit for my monthly payment however the issue was promptly sorted out and again I was kept informed.
Having had a five year fixed term annuity with a pension company, I was looking for a lifetime annuity. I contacted MyPensionExpert and they called back within 20 minutes, quickly gained an understanding of my requirements and found, within a few days, a deal which was 15% better than anything I could find on the internet!
They kept me in touch through e-mail and phone calls and very smoothly arranged transfer of funds to the new company. Paperwork was delivered to me on time and the first monthly payment was made on time with no fuss.
MyPensionExpert had a named person looking after me and he was able to take out all the hassle you might expect to encounter when switching pension providers.
Excellent customer service!
Excellent advise from Samantha, extremely helpful and knowledgeable she was able to shop around to find annuity best suited to my needs. Taking into account my medical problems, Samantha was confident in being able to obtain a higher monthly pension than other companies I consulted. I would be happy to recommend Samantha to any of my family and friends who may be looking for help with annuities in the future.
Regards Dorothy Logan
My Pension Expert were brilliant finding me the best deal for my annuity. Their
man Alec Wolfendale was wonderful. He was great on the phone and nothing was
too much trouble. Everyone I talked to on the phone were the same. I recommend
this company unreservedly. I have nothing negative to say at all.
My Pension Expert was one of several companies that I contacted when I wanted to get the best enhanced annuity possible with my small pension pot. From the beginning Carol Rushworth and the Admin team constantly kept me updated with the best quotes they could get (which were always better than the other companies I spoke to), which enabled me to choose the best option for me.
Once I had made my decision the whole process went through very smoothly, with Carol keeping me informed at every stage and answering any questions that I had.
I have nothing but praise for Carol and felt that she really cared about getting me the best deal. I would certainly have no hesitation in recommending My Pension Expert, they were a pleasure to do business with.
Suddendly I'm nearly 60 and and I'm receiving several of 'Your Pension - It's time to choose' leaflets. I've moved jobs, so have a few pots from years ago.
It's all very well saying shop around but where do you start? A very daunting process and even though I have a small pension pot it is still a considerable amount of money.
So I shopped around on the internet and then was inundated with telephone calls, emails and literature by post.
I'm so glad Shane called me as he was excellent. Very efficient and professional and not at all pushy. I had lots of questions and he explained it all for me. I was impressed at the speed he gave quotes whereas other companies were taking ages to come back to me. He definitely found a better deal than my pension company.
Sure, I was a bit nervous about dealing with a lot of money through internet so I checked everything with FSA.
It's still 8 weeks until my birthday, I have my lump sum and all in place for my first payment a month early and all thanks to Shane ane his team.
Nearing retirement? Don't delay, get in touch with now.
I cannot fault mypensionexpert.co.uk. I found Peter Keenan a pleasure to deal with and his advice was solely beneficial to me and not biased in favour of any other party, Insurance Company or other financial interests. His obvious knowledge of pensions and annuities is top rate, and his willingness to talk to Insurance Companies on my behalf took away a lot of the difficulties and uncertainties of arranging my retirement finances. Thanks to Peter, I was not confused by jargon as he obviously knew from experience just what a lay person might, or might not, understand. I can certainly say I was not pressured into taking out anything that was not to my advantage as one of my pension providers offered an annuity comparable to anything on the market, and Peter advised me to stay with them, whilst arranging more lucrative annuities for the remainder.
A very big Thank You to Peter Keenan and mypensionexpert.co.uk from my wife and myself. Thank you..
Shane Kao provided unbiased, uncomplicated information, tailored to my personal needs. All options were fully presented and their merits and drawbacks thoroughly discussed, allowing me (without pressure) to arrive at my preferred choice.
I wouldn't hesitate to recommend him and Pension Expert to any of my friends and family.
I am about to retire and have a small annuity, the company I was with were lousy. I did a web search and "My Pension Expert" did the rest. I made an online enquiry and they rang back the next day to check the detail, 4 weeks later I have the money (Lump Sum) in the bank and an automated annuity. The lump sum was 22% above my current providers offer and the annuity was 28% more. Thank you so much Alec and Leah.
Having decided to take my pension early I contacted My Pension Expert and a couple of other companies. Shane Kao from my pension expert contacted me and gave me a few options (some I didn't think of). He made everything clear and got me a better income than I had been able to get elsewhere. I was pleased with the service I got and would recommend them highly. I will be going through them when my wife is ready to take her pension.
Thanks for a great service.
All stages of the transaction were straightforward. All the forms were simple to complete as they were clearly marked. Mr Shane kao was not only very profesional throughout but also a pleasure to do business with. I would recommend My Pension Expert to anyone.
Mr. Shane Kao was very professional in his approach and he explained to me all my options.
I was allowed to make an informed choice for my annuity and my experience of this online shopping was very positive and I would recommend My Pension Expert to all my friends.
The charges were reasonable and were clearly explained at the very beginning.
I started down the track of trying to secure an annuity that suited my circumstances, thinking I understood what I wanted and needed. It wasn't till I found Andy Binns at MyPensionExpert.com that I realised the huge benefits in talking to and using someone who really und stood what they were talking about. Andy spent a lot of time guiding me towards a pension solution that really suits my circumstances. I'm so grateful for all the help he provided. I would have no hesitation in recommending him to anyone starting off on the annuity hunt.
Excellent service provided by Sam Packham who was a delight to deal with and very knowledgeable.
Sam helped maximise the income from my annuity which proved to be substantialy higher than my existing provider.
I would have no hesitation in recommending her services to anyone in the future.
My Pension Expert kept me informed every step of the way.
The whole process was lengthy because my funds were not immediately available and Sam spent some considerable time and effort in obtaining a good result (quotation), leaving no stone unturned. Her dedication to the task and friendly approach ensured I ended up a very happy "Bunnie".
Given really clear, easy to understand advice and figures by the My Pension Expert advisor Alex. I didn't feel pressurised to make a decision. Every question, no matter how trivial, was answered with courtesy and clarity. I was also kept continually up to date with the progress of my application. A great service.
Thank you to you and team for all your efforts since early March. Lump sum and first monthly annuity in my account.
Particular thanks for staying with this over what seems like a protracted period to release the monies from my company pension fund.
Whilst it could have been a frustrating time I just sat back and let you do the work. I was kept informed at every stage with regular phone calls.
Most impressed, and I'll certainly mention MyPensionExpert to friends and colleagues if they are reviewing pension options.
I have been very pleased with My Pension Expert's advice. Complex annuity choices were clearly explained, and I felt much more confident making my selection of products. It's good that I'll get an annual update too.
I went to My Pension Expert because it was clear that my husband was not going to get anything like a good deal from his pension provider. Peter Keenan was our advisor and he was absolutely great from the word go. He got us the best deal, explained everything clearly and without jargon or fuss. After completion of a medical questionnaire, my husband will now receive twice the amount he would have got if we had not shopped around. If you are thinking of taking your pension soon, give My Pension Expert a call first, you won't regret it!
I wrote to My Pension Expert asking if they could get me an annuity which would give me more than my pension provider. They duly obliged but, as I was due to receive another pension 3 months later I decided to wait to see how much that would make me. During this period I had no pressure from Andi Binns to take out any particular annuity which was a blessing. After I received the details of my second pension I decided to go with andi's recommendation which gave me an increased monthly payment of 32.5% over my original pension provider which I am very pleased with. Andi again made the process very easy for me he sent out all paperwork required, marking all places where my signature was required I sent all completed paperwork back and within a few weeks I received payment. I would like to take this opportunity to again thank Andi Binns for all his help and for making it so easy for me.
Great service and good communications.
Andy Binns was very helpful throughout the whole process.
Nothing was too much trouble and I would recommend My Pension Expert and Andy to anyone.
I have other pension business to be sorted out in due course, so I will be back in contact again.
Due to a fragmented work history, I had several small pensions funds maturing. I contacted My Pension Expert to see if they could be brought together into one annuity. Peter Keenan and his team took everything in hand, contacting the various sources and advising me of the actions to be taken at every stage.
Their attention to what amounts to a fairly modest total fund could not be faulted. The technicalities of the process were fully explained and they were in regular contact throughout - much appreciated by one who has an aversion to form filling!
This firm has met all of my expectations and has kept me informed through all stages of buying my annuities. Particular thanks to the girls, Alison, Irene & Nicky who have dealt with all the details of my purchases, and, of course, to Andy, who has been my contact with the firm and has explained everything to me. All in all, a pleasure to deal with this firm.
I was naturally nervous dealing with a company I had found on the internet but very quickly I became confident of both their willingness to help and expertise.
Initially, I was intent on using my own pension provider who I thought would offer a reasonably competitive rate. Also I had been with the same provider for a very long time. I contacted My Pension Expert purely as a final check to ensure that I was about to receive a pension that was approximately what it should be. I was very surprised at the results. Not only did My Pension Expert find someone who offered a better deal but also several other companies who also were much better. I was quite stocked because we are not talking about a few pounds but nearer 30% more!
I, of course, changed my mind and decided to go with My Pension Expert who has kept me well informed of the progress right up until I actually started to receive it. I could not have asked for more.
One final point. All my contact was through Howard Hill, one of their financial experts and I have complete trust in his ability as well as being extremely helpful and friendly.
I was most impressed by the lack of pressure sale - Mr Kao outlined the options available, gave me all the information I requested and then allowed me to make my own decision. Despite mine being a relatively small annuity the service was friendly, courteous and comprehensive. I am grateful for the help.
I was lucky enough to find mypensionexpert courtesy of Google, from the choice available I selected 3 to telephone.
After a round of phone calls it was evident that Scott Mullen of mypensionexpert was incredibly knowledgeable about the pension process first and the salesman a long ways second.
All of my conversations with him were really helpful; full of incisive questioning that allowed me to determine for the first time what I really needed.
Having decided what to buy there wasn't much for me to do as their administration support took care of everything.
Getting the best return from your pension fund is not for amateurs. Get it wrong, it’s wrong for a long time. My advice is to include these people on your list of helpers, they certainly helped me and I would be surprised if they didn't help you make the right decision.
After talking to another financial advisor I thought that I would shop around and tried My Pension Expert. I was contacted by Andy Binns straightaway and he was very patient answering all of my questions, clarifying the many things that I did not understand and explaining my options without putting any pressure on me at all to deal with his company. He found me an annuity that was beyond my expectations. He talked me through all the stages of cashing in my pension and setting up the annuity as well as giving me other advice regarding tax. He even talked through me filling out the forms over the phone. His clarity and helpfulness meant that at no stage was I left uncertain about what I was doing. My lump sum came through within a week of me signing my final form, which again was beyond my expectation. I have no reservations at all in recommending the clear and efficient service he gave me.
Approaching retirement and with no knowledge of what to do with my pension fund I found My Pension Expert on the internet and having checked out the companies accounts decided to seek their advice. Shane Kao phoned me the next day and led me through my options and sent me all the information to help me make my choice of the numerous options. He then contacted me after an agreed time and answered all my questions with great patience and put my mind at ease that I was making the right decision. I have now purchased through him an annuity which I am confident is the right one for me. Many thanks Shane, I will definitely recommend your services to my friends.
Having chose mypensionexpert online, I quickly got a telephone call from Peter Keenan and he spoke to me at length explaining the different types of pension annuities and made it very easy to understand what options were on offer and right for me. I accepted my best annuity offer that was quite a lot more than my other provider had quoted. All the paperwork and telephone calls were delt with by Peter, and all the team I was in contact with Howard, Nicola, Irene and Sam and were very easy to talk to and made the whole process very easy. I'm very pleased with the company.
When I was looking for advice on annuities I came into contact with Shane Kao and his team. My pension provider had furnished me with a daunting and difficult to understand volume of documents and in just a couple of phone calls and a few forms and signatures, what had seemed impossibly complicated was made exceedingly simple and my knowledge of the workings of annuities was greatly enhanced.
I consider the advice given to me by Shane to be first rate and the follow up contact by his team to be excellent, I was apprised of progress at every opportunity and I can't thank My Pension Expert enough.
To reply as a company, please log in to your business account.