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Good quality protein, bad quality oats

Always been happy with the high quality products from my protein but got my order this week and not been so happy. The oats which I received this week wont mix well with water. I usually make a shake with 400ml of water and put 1 scoop whey protein and 2 scoops of oats. This consistency has been perfect previously, but with the new oats the solution is really bitty and even with more water it still doesn't mix great.

Please help with this matter
    TrustScore 8 / 10
    17,052 Reviews

    Reply from

    Hi William,

    Thank you for your feedback on the oats.

    I'm really sorry to hear the quality of the oats has not been to its usual standards with mixing with it being really bitty for you. We would like to investigate into this for you. A member of our customer service team will be in touch with you via email to have this resolved as promptly.

    Your feedback is much appreciated as it will help us improve on the services/products that we provide.

    Apologies and regards, Customer Relations Team
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