Looks like they are quite hit or miss this company. Helmet took over two weeks to arrive and then was the wrong size. Sent it back asking for a full refund and surprise surprise no responce for another two weeks. Phoned today and advised that a full refund will be provided in the next 3 days. I'll let you know if this happens otherwise its off to trading standards. Avoid the frustration and shop elsewhere.
I bought a Bell helmet from Myspokes.co.uk recently, not only did I get it at the cheapest price I could find, it arrived the next day and I didn't have to pay for postage. Would definitely recommend this site to others.
My first time buying equipment for my bike online - I was originally pretty sceptical actually. I was really surprised with how user friendly myspokes.co.uk was and especially impressed with the speed in which my kit took to arrive! THANK YOU MYSPOKES!
Long story short - after 3 weeks of waiting for a bike helmet. I gave up waiting and asked for a refund. Waste of time, i'll stick with Wiggle. They're only cheaper than other stores because they hae no stock.
First time i have used Myspokes and i was very pleased with the level of service and advice given, the staff are very experienced and helped me choose the right product. I will surely be using them again. Very pleased.
I had never heard of them before but after Googling Giro Monza helmet these guys were cheaper by some way. I decided to buy and i'm very glad I did, from ordering to delivery was 1.5 days (normal delivery rate, nothing added) and the product is perfect!
I chose Myspokes because of te value I was getting compared to other sites I had looked at, and after speaking to them on the phone I was really impressed, they were very enthusiastic, willing to help and offered some great advice to. I look forward to using them in the future too, and would definitely recommend them to anyone.
I found myspokes a pleasure to deal with. Excellent service and speedy delivery. I spoke to Andy on the phone he helped with explaining and talking me through my options, a really personal touch. Will use them now for most if not all my bike related purchases.
I recently bought an Exposure Joystick and a Specialized Camber Expert through myspokes. They were by far the cheapest i could find anywhere in the uk for both products. It did seem a bit too good to be true but decided that at such a low price i would risk it despite previous feedback.
Delivered to me within 3 days of purchase just in time to rip around the trails on my new toy over the weekend! Couldn't quite believe it, will be buying from them again in the future.
Amazing service! The guy in the shop gave great advice in buying my first road bike and he certainly spared no time in going into the finer details about what is worth it and what isn't when it came to buying the right bike for me. Very happy with my purchase and would recommend anyone else to give them a go. I will certainly be heading back there for anything else I need or advice.
The guys here really know what they are talking about and the service I received was fantastic. They were quick to deal with all my queries and the products I received were just what I wanted and great quality.
I wouldn't hesitate to recommend them to any body.
I recently bought a Bike through Myspokes and really can't recommend them highly enough. Their expertise in helping me choose right through to the constant contact during the dispatch / delivery process was reassuring and unexpected. The price was untouchable and so was the service. Very Happy, 5 stars!
I have used Myspokes.co.uk 3 times now.....and every time it has been great!
The first time I have used their website I was a little wary, because of the mixed reviews....but because of the price I thought I will give them a go. Guys on the phone were very helpful and put together a great package, dispatched my order the same week, and I received it no problem in a couple of days.
Since then I have only used Myspokes.co.uk and every time the same friendly and helpful service, with a personal touch. I feel very well looked after and I can only assure everyone that you will be getting the best possible product for the best possible price!!!
I have now recommended this guys to all my colleagues at work who either thinking of getting a new bike, or just want a few new extras and will not hesitate to do the same again!
Ordered a Helmet and they delivered the wrong one. Eventually managed to speak with customer service who promised full refund including the return postage as the problem was clearly their fault (black is not blue - though they would probably argue that...). Spent my time and effort correcting their mistake and I am still awaiting the full refund as promised 3 months later! Emails not responded too, phone almost constantly engaged, voice mail messages not returned! Trading Standards now involved...Beware !!!!!...Use Chainreaction, Merlin, wiggle, stif or rose bikes instead and save yourself a whole load of stress....