They sent my order really quickly and were very understanding as I kept changing my mind over the colour I wanted. They provided refunds with no problems, and were friendly when I contacted them. They have low postage and packing charges too. A very trustworthy business in my experience.
Good overall experience, however had a few issues with couriers. But when I called MySwitchShop directly, Alex was extramly helpful and got the issues resolved. Not only was is resolved for that particular order but for all future orders as well.
I placed my order with My Switch Shop over the telephone rather than the internet, as I couldn't see what I wanted on the website. After a 30 min chat (!) both on-topic and off, I left the conversation with the items I needed in the mail, and a very positive opinion of My Switch Shop. It is extremely rare these days to find an online retailer who actually seems to value customer service. I would wholeheartedly recommend to all.
The products are of good quality from what I've seen so far. Ordered a couple of Varilight LED dimmer switches and they worked a treat. When calling for advice, the staff member was friendly and knowledgable about what to choose and what not to choose in terms of LED compatibility. Very helpful in making the right choice.
I needed to get some plug sockets and switches for next day delivery, I ordered at 3pm, they arrived at 8am the next day, great quality, well packed and good prices, everything you need from an internet company.
I had found these products in a leading department store but they didn't have exactly what I wanted but Myswitchshop did and they were cheaper. The website could be better to navigate but I found what I needed and the order was dealt with promptly and efficiently. I would definitely buy from them again.
The site has a wide range of quality fittings at very competitive prices and I was able to pick and choose the exact ones I needed. Checkout was easy and fast and the items were delivered within a few days. Things that would have helped even more are (1) active stock levels of products as I often need to know I can get products within a few days and stock levels would give that certainty, and (2) a good downloadable guide to dimmers, including LED dimmers, as it can be tricky to choose the right dimmer.
A good and easy to navigate website. Competitively priced products. At last a company that responds to emails as well! The orders placed were delivered really quickly as well. Won't hesitate to recommend to friends, and will certainly use again.
Thank you for the prompt delivery of my order. All items were delivered in under 24 hours; Sussex to Glasgow I am very impressed. I will certainly be looking at your product range for future electrical work. It is good to know that there are businesses who can deliver a very good service.
Having decided after a mere 20 years to refit our main bedroom, it was inevitable that sockets and points would disappear behind cupboards and wardrobes. Thought we may as well get rid of the existing white plastic originals and opted for mirror finish chrome replacements to be in keeping with handles and the like. Myswitch.com appeared to offer a comprehensive range at a competitive price, so went down that route. We were not disappointed. Arrived quickly, well packaged and individually bagged in a box. Quality excellent and they look good in situ. Just hope the rest of the room is as good went completed.