VetMed Supplies Ltd reviews

VetMed Supplies Ltd reviews

Excellent
9.3
from 0 - 10
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Review by confirmed purchaser

efficient

excallent service
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Review by confirmed purchaser

High service low prices ! No Worries.

Thank heavens i decided to order from myvetmeds.co.uk, this is what all online service should be like it was a joy to use this company, I would recommend them to anyone. I did contact them by phone before placing my first order they were very courteous and very helpful and even contacted me back by phone as i had requested this, so you can be sure they get back to you promptly.
I did not read any reviews for them and took a chance, so I hope this helps you.
Katie my Newfoundland Dog sends a big thank you to myvetmeds.co.uk and all the team.
She has heart problems but now we can manage the drugs bills. Thanks 2 U.
Anthony
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Review by confirmed purchaser

Fast, efficient service - product as described.

The service was fast, efficient and the product was as described.
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Review by confirmed purchaser

very long delivery time

i have ordered two weeks ago but still not recieve the ordered products for my dog (order no. 47575) and i am quite worried if my dog needs to wait even longer.
its much longer than expected and i hope this can be significantly improved.
for example, let the overseas customer know how many days it will take before the transaction is completed, at least customer can have an expected days (and decide whether to order).

thanks
VetMed Supplies Ltd

Reply from VetMed Supplies Ltd

I am very sorry for the delay to this order - it should have been with you within 3 weeks from order placing, and I sincerely apologise if it was not. We aim for 10 days to Far East destinations (to take account of delays in transit), but in this case, this was exacerbated by difficulty getting hold of the product.
Please accept our apologies; we have altered our ordering procedures so orders of the product from the manufacturer are moving much more smoothly.

David Harris BVSc MRCVS
MyVetMeds
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Review by confirmed purchaser

great service

Easy to deal with, much cheaper than buying same products through vet
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Review by confirmed purchaser

Vetted supplies does what it says on the tin!

Easy to use website, updates on your order and quick efficient service. I would absolutely recommend them!
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Review by confirmed purchaser

1st class - service and price

fabulous company, quick delivery, great comms, much cheaper than buying from the vets. what more can i say - first class!!
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Review by confirmed purchaser

Good service

They deliver what you order within the time they say. No complaints. The only way they could improve is to tell you the delivery date, although you are notified when the order is dispatched.
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Review by confirmed purchaser

Great Communication, which is vital when ordering medication

I have been using this company for about a year for our dogs epilepsy Medication, I worried about not getting it directly from the vets to start with but ordering direct saves us about £100 a quarter so thought it was worth a go.

What gives me confidence in this company is the communication I had my first issue this month and was easily sorted out with one telephone call and the missing meds arrived the very next day.
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Review by confirmed purchaser

First time I had used these guys, and it wont be the last !

Its always difficult to decide as a first time customer who your dealing with, but these guys are the real deal. My first order was processed without problem, and the price they quote is 1/2 the price of my local practice. Cant quite work out why my local vets insist I take my business elsewhere ? Thanks for the great service.
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Review by confirmed purchaser

No problems all the way to Australia

I was told getting this product to Australia might be a problem. The wonders of the internet, order, pay and like magic the product arrived. Thank you.
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Review by confirmed purchaser

Excellent service.

I needed to speak to someone about my dogs prescription before I placed the order. The person I spoke to couldn't have been more helpful.
Great service and fast delivery. I would definitely use again.
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Review by confirmed purchaser

excellent

first class service, excellent price and speedy delivery.
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Review by confirmed purchaser

Keeping my dog Archies heart beating so he can continue to mend mine, is priceless.

I was very worried about affording the increasing costs of archies medication as I am unable to work at present . I was unaware of vet medication sites as my own vet had not mentioned this option to me. A friend informed me of what you do and I was so pleased to find out that I could keep my special boys little heart working to give me more time with him. The site is clear and easy to follow so thankyou very much it feels like a gift!
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Review by confirmed purchaser

Excellent Service

Good company to deal with
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Review by confirmed purchaser

fast reliable delivery as promised

Good price for product equitop myoplast.
Saved £20 on vet price, so will continue to order here in the future.
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Review by confirmed purchaser

Excellent Value and service

My dog who is ten now has had epilepsy from a pup so we have always had big vet bills, this can't be helped but I recently looked at the drugs my dog was on and to my surprise one of them was no longer a prescription required one - how long this has been off the list I don't know but my vet had not mentioned it and I think that was wrong as they were charging me double what I paid at vetmed, a big saving for us, I will be asking for a prescription for her other drug as I pay 44p a tablet and vetmed charge 21p, so less than half the price, if the prescription charge is reasonable I will be ordering through them. I realise vets have to make a living but double everything up - not right. I will not hesitate to order from vetmeds they have been prompt and answered all my questions, can't praise them enough.
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Review by confirmed purchaser

EXPERIENCE!!!!!! BEEN WAITING 2 WEEKS FOR PRESCRIPTION GOODS

Unhappy with the service as I sent my prescription off 10 days ago and now my cat has run out of the tablets that they tell me are to keep him alive. They don't reply to emails!!!
VetMed Supplies Ltd

Reply from VetMed Supplies Ltd

We have, unfortunately, received no email, post, or telephone contact from this customer since they placed the order, and obviously, we cannot dispense a prescription medication without a prescription.
If you're having trouble getting hold of us on email, I would advise you to firstly check the address (we get a lot of people who mis-spell the email address); and then please submit a support ticket, or use the "contact us" page on the site, or simply telephone us! If we haven't replied to your email, it probably means that, for whatever reason, we haven't received it!
David Harris BVSc MRCVS
MyVetMeds
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Review by confirmed purchaser

Excellent price & quick delivery

There was a minor blip when I emailed the prescription to the sales email address as opposed to the admin one and it was not forwarded from the sales dept to the admin dept, but once I chased and sent the prescription to admin the turnaround time was excellent and I received it the very next day. Very pleased with the price (£130 per week cheaper than my vets - which over a six week course of medication is a phenomenal amount) and will definitely be using again.
VetMed Supplies Ltd

Reply from VetMed Supplies Ltd

I'm really sorry about that - all emails to the sales team are supposed to be automatically copied to the admin and vet office, but that system stopped working for a short period. It has now been restored, and emails are now going through as normal.

David Harris BVSc MRCVS
MyVetMeds
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Review by confirmed purchaser

An Excellent Service

I ordered Gastro Guard from VetMed supplies and I needed them quickly for my sick horse (who unfortunately had to be put down). I had to order on a Saturday and VetMed were very good ringing me back with details on how to get the vets prescription over to them. My order came first thing on the Tuesday. I will certainly use VetMed again. I was very impressed.

MyVetMeds Details

About this company

Visit VetMed Supplies Ltd

Contact information

Call us on: 0044 1837658610
We live here: The Veterinary Clinic, School Way
EX20 1EU Okehampton
United Kingdom

Category

VetMed Supplies Ltd is ranked 38 out of 89 in the category

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