Wouldn't say outstanding at least I got my packages
Ordered a tablet before Xmas as a present for my children and was told it would be delivered the following Wednesday. Checked online on the Weds morning to check it was still on schedule to discover that it had been delivered and signed for on the Monday. Phoned Very to report it as missing and actually found it 3 days later - the courier had signed for it in the name of SMITH and posted it through my kitchen windiw where it had fallen down behind the loose cupboards. Phoned Very as as yet have had no reply. On the other hand I was due a delivery today and got home to find a card in my post box saying that I had missed my delivery. Ref no wouldn't work on the website however I did have a personal number for the courier who I phoned and tried to re-arrange delivery for tomorrow. Was told that if it snows she may not be able to deliver but she could drop it of tonight if I wished. Very happy with this as its a dress for Saturday evening. A bit of a mixed experience all told.