Myyodel reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

What of Yodel rubbish?

I have just had a refund from SportsDirect for the trainers I ordered on Sunday, 13th January . Apparently My Yodel were unable to deliver them and have returned them.
I had an email from SportsDirect from Tuesday, 15th Jan informing me that the trainers had been dispatched with a tracking number. On entering this, I could see that the parcel had arrived at the Truro depot (25 miles from me) and was due to be delivered that same day - great. My husband works from home so this wouldn't be a problem. However due to the parcel not arriving I checked the MyYodel website again only to see that the driver had apparently tried to deliver the parcel. No card had been left. I re-arranged delivery for Thursday, 17th Jan. That evening, still no parcel. I got back onto the website and clicked on the "CHAT" facility. Eventually, was able to message someone called Steve who wrote that due to the adverse weather conditions parcels were being severely delayed. Ok I accepted that. However, in this part of Cornwall we have had no snow at all and neither has Truro. Monday, still no parcel so I checked the website only to be informed that my postcode is wrong. I tried to call the 0800 number and there was no answer.

This is the second time that this company has let me down. I am writing to Argos and SportsDirect to let them know that they too are being let down by this company.
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