We are very happy I with a service Nabru provided. It was simple to navigate at Nabru website and easy to decide what to choose so are corner sofa will look great in are living room. Bed is comfortable and easy to open.
Big Thank You to Attila he build my sofa in 40min at first it look like big puzzle but he show me how it all fit nicely together.
I highly recommend this company .Top tip service
We like our new sofa bed. It is excellent value and good quality. Only two things stopped this being a 5-star review:
1. Finding the workshop in Uxbridge is really difficult. The post-apocalypse industrial estate the Nabru workshop is in is absolutely awful to navigate (and not helped by a big Nabu sign hung on the side of a building nowhere near the actual workshop!); and
2. The customer service when you are there is poor. There were two members of staff when we were there - a lady who just ignored all customers (it was Olympic levels of ignoring, almost impressive) and a youngish guy who wasn't rude, but who clearly saw serving customers (forget greeting customers!) as an unwelcome distraction from his "real" work. When we decided to buy we were pointed towards a PC - yep, in their showroom, we were still expected to order online as if sitting at home - wow, we felt welcome!
The service wasn't unfriendly (even Olympic ignorer wasn't trying to snub us, it just wasn't her job to help make sales/make customers feel welcome/answer questions..so she didn't), but it was that unprofessional, amauterish, not-thought-thru type of service which is usually okay if done with charm, friendliness and enthusiasm, but which is just flat and depressing otherwise - this was an otherwise situation. That all said, the product is good, except for the choice of two (yep, just two, count 'em) types of feet - both hideous, blocky and "industrial".
Finally, pay for someone to put it together - the guy was quick and friendly.
I got that sofa just because it was the only one that could fit into my flat... I went to showroom to feel them and I was just more than satisfied... You definitely get more than you pay for.
And they guy who assembled the sofa knew about the story behind the software that makes them, and since I'm engineer I can say that I'm strongly positive that the sofa would last forever, which is a good thing for me!
I ordered the samples and received them within 2 days. Having made my decision, ordering was clear and simple. My sofa arrived 3 days later. Its passed my expectations!! I love the design, fabric and colour. It also gave my son and I a challenge as well as fun, building the sofa together. Instructions were clear and precise. Everybody loves my new sofa!! Thank you Nabru!!
Hassle free, very cheap and good quality. Recommended.
From beginning to end, dealing with Nabru was a delight. They are an organised company and from ordering to delivery is a very speedy process. I received a phone call to say delivery would happen in the next half hour. The delivery men put together the sofa bed for us, quickly and efficiently. I am very impressed with the Nabru service. My only regret is that the sofa is not particularly comfy, its more like something you would sit on in the dentists waiting room, not a soft, springy sofa...but a very firm seat and that is with the soft seat option. I dont mind as its really a spare sofa...but if I had ordered a large corner unit as I originally intended to , I would have been really upset as comfort is my main requirement.
My entrance hall is very narrow therefore I couldn't fit in an already assembled sofa, so I chose Nabru as they provide self assembly sofas. The guy came in at the allocated time and for a reasonable fee put the two sofas together for me in under an hour. The sofas look really nice, I am really happy with them. Nice colour and feel to them. I might struggle to take them apart again if I ever need to but I will cross that bridge when I come to it. Over all I am very happy with Nabru. Very good.
Superb quality,quickly delivered and expertly put together.
Friendly deliveryman, arrived just as promised.
This sofa will last me forever and if I get bored I can always buy new different covers for it! So flexible!
Trust me..Pay the extra for the delivery man to assemble it!
Its the best £45 ever spent!
Extremely pleased with the end product. I was nervous about buying on line but a couple of calls to the sales team eased those worries. My son had great delight watching the jigsaw puzzle sofa grt built!
It was good value and good service so I wouldn't hesitate in recommending!
They delivered on the day they said, and it was built in about two and a quarter hours, by one adult and one 2-year-old. The backs aren't fixed, so it is a little disconcerting when they wobble as you're walking round the back. The seats are nice and firm. I haven't tried the sofa-bed part out, but my partner thinks it's okay. No one has slept on it yet, but the 2-year-old has done quite a bit of sitting and climbing on it!
I firstly ordered some samples and they came really quickly!!!
Took a trip down to the showroom where the lady in the office was very helpful and quickly helped me choose a sofa which met all of my needs.
The sofa was delivered (for free) on the day I requested with a phone call from the driver advising me what time he would be here.
It was easy to assemble.
BRILLIANT company and I would advise anyone looking for a sofa even if it doesn't need to fit in a small hard to get to place the are worth the money !!!
The sofa is of good quality and reasonably priced. It came as promised the next day. Unfortunately, the delivery was delayed but the customer service dept kept me informed.
The sales office was closed. I was able to contact them easily and the sofa was redelivered the following day. Good communication from Customer Service.
Clear easy to follow instructions to put setee together best with 2 people. Phone call 30 minutes before delivery. They are very heavy once built so best to build in location and direction you want them. Only criticisms are that the feet are described as wood when they are just glued on laminate, two pieces fell off during construction, and that when booking delivery it was impossible to find a free delivery that week despite the claim of Free next day delivery.
For the price cant really fault them
As stated above.
My sofa was ordered, built to my specification and put together in my living room in 48 hours. The quality of the product is great and the service I received throughout was amazing. I wholly recommend Nabru to anyone, especially if you live in a hard to reach location, such as a top floor flat.
Product as good as advertised and next day delivery a blessing. Would highly recommend Nabru to my friends and colleagues. Excellent.
Very prompt delivary .In situ in a room at the top of a very tight staircase ,Easily transported and a sinch to assemble 1 man (me)20 minutes.
Makes a very solid and heavy sofa with an appearence of high value. You really could get this into the tightest spot.
This company delivered as promised and we had a slight hitch and they rectified in two days .the service was second to none .I would recommend it to my friends again I thank this company for their quick service and the quality of their product.
Very efficient, love the sofa - form but comfy. Excellent customer service. Only one (slightly pedantic) suggestion for improvement, and that's to have the delivery guys in a some sort of uniform - polo shirt or something. Just inspires a bit more trust!
Chap that brought it was very nice and.polite put the sofa bed together very quickly cleared up after him was a very clean worker
The whole purchase from internet to sitting and relaxing on my purchase took 3 days. The delivery man called 45 minutes before arrival to warn me off and arrived as stated. Dropped all the items off and I started to assemble myself. The instructions and pieces were very straighforward and easy to follow and the sofa bed was quickly assembled. It is very solid and also very comfortable indeed, can see me falling asleep easily on this with no problems at all. Yet to use the sofa bed itself but I have no worries that it will be suitable. Thank you Nabru.
As a childminder I need a lot of storage in my lounge for all the toys and crafts. After lots of researching I ordered a corner sofa from Nabru with the soft seating option. It is still firm but supportively so rather than hard. Really comfy and so much space under each seat to store stuff. I have hidden away the things I don't use every day and even put loads of ocassionally used kitchen items like the juicer. it was delivered next day and the man put it together in about half an hour. He obviously didn't need the instructions but I think it would have taken us a long time. I would definately order the fabric samples first like I did as you can't tell what they look like online. Much cheaper than any high street store you can plan it to any size you want and you get it next day not 3 months later. Nothing more I could have asked for. I love mine.
I don't usually do reviews but in this case I felt I had too. Right from ordering on the easy to navigate web site to delivery within two days it was a pleasant surprise. We paid the extra to have the sofa bed built for us by the driver who delivered and were really pleased with the service. The man was cheerful and polite, no moans or groans and explained clearly how to operate the sofa bed. Seems I can even get spare covers as they all come off! As for how comfortable the bed is -my elderly parents said it was very comfortable and they had a good nights sleep, which is not usual when they are away from home.
If you want a high quality sofa at a great price use Nabru!
Good value -ideal product for a specific small area:our son's cosy flat in this case. We had a cushion delivered with a broken zip,but after a phone call a replacement one arrived the next day free of charge.
I can't believe that I visited the showroom on Monday, ordered the sofa on Tuesday and had it in place assembled by a very competent fitter by Friday lunchtime. A really good strong and comfortable sofa. A very minor quibble- the wood finish feet look a bit cheap compared with the rest which looks really good.
Made the cardinal sin of ordering a sofa online without viewing it...but am glad i did!!
I wanted a comfy, reasonably sized sofa bed that still looked sytlish and that is exactly what i have got. The Nabru sofa i purchased is much sturdier than i expected from a self assmebly and is very comfortable. The sofa bed mechanism is easy to use and ideal if you don't have extra bedroom same.
I would most definately recommend Nabru sofa to anyone in the future!
Pros: sofa is comfortable and you can assemble it anywhere. Delivery is fast and convenient.
Cons: Instructions could be clearer, some of the seat covers are difficult to put on.
This was my second purchase from Nabru in a year, and after foolishly opting to build my first sofa on my own (taking me nearly three hours!) I decided to pay for proper assembly on this occasion.
I'm so glad I did as the unit was put together by the delivery guy in around five minutes with absolutely no problems! He was a really nice fella too, even taking his shoes off before coming in to my flat without being asked.
Can't recommend Nabru highly enough - this is a customer for life right here!
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