Nabru reviewed by

London, GB

3 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
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trustpilot stars

Good service, Hate the sofa

Bought a sofa from Nabru. Service was good and delivery was on time.

I hate the sofa though. It feels cheap and I wish I could send it back. It creaks as if its going to fall apart and I should have just spent a extra 50 quid to get a real sofa. Forget moving it because it barely stays together where we painstakingly assembled it.
    Nabru
    TrustScore 9.3 / 10
    625 Reviews

    Reply from Nabru

    Hi Claudia

    Thank you for taking time to review Nabru, we are sorry to hear that you are unhappy with your sofa, we have the following thoughts;

    1) We offer a 14 day free return policy whereby if you are not 100% happy with the sofa we will collect and issue you a refund for the full value of the sofa.

    2) You say that the sofa barely stays together, if this is the case it is most likely to be due to some assembly issues, when correctly assembled our sofas are very sturdy and strong. If you need help with the assembly please contact our service team on 0870 220 24 54 or e-mail service@nabru.co.uk

    Many Thanks, Team Nabru
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