Nationwide Bathrooms reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Professional website, Less Professional Service

On the 17th April 2012, I ordered a WC, Bidet and Shower Tray at a cost of £406.98. The WC and Bidet were delivered on the 19th April, but no sign of the shower tray. I tried to phone customer service several times but only got a recording stating that due to a high number of calls I could not be connected, try the web site.
At 16:50 hrs 24th April I eventually got through and enquired where was my shower tray, after waiting several minutes I was told that the manufacture had a back order and it would be at least another 7 days.
My contract and money was paid to ‘Nationwide Bathrooms’ not the manufacture. So why did ‘Nationwide Bathrooms’ fail to keep a check that ALL my order was delivered? Why did ‘Nationwide Bathrooms’ fail to email me to say that there was a delay in dispatching the shower tray?
At the moment I don’t feel that I am able to recommend ‘Nationwide Bathrooms’ to any friends or future customers.
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Pete Jeffery found this review useful
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