An easy ordering process and although I initially received the wrong product, the assistance I received in ensuring the correct one was dispatched would not put me off using natureshop again or recommending to friends and family. Thank you
have bought a few items from Natureshop now. Their website is easy to get round, great products and competitive prices. My order arrived really quickly as usual. I know their customer service is really good if I need advice or want to return something.
I ordered the slippers just before Christmas, and after a few wearings they developed a fault, I contacted the nature shop and was asked to submit a photo of the fault, which was duly done. The lady at the end of the phone for customer services was called Josie, she resolved the problem and a new pair of slippers were despatched and received all within 7 days,
Problem, sorted with the minimum fuss and excellent customer service, have bought from nature shop before and will do so again I like their ethics and quality of product.
I love Icebreaker products and very please with some of the prices that Natureshop offers. On this occasion I was unlucky and the item I purchased has sold out at the main warehouse, but Natureshop happily found an alternative item. Overall very pleased, especially when there is a sale!
I am very much satisfied with my purchase, boots are just lovely, and quality is outstanding. The customer service is one of the best I came across, very helpful and also they arranged very quickly tax refund for me. I am surely buying more from this shop soon!
I was very happy with my order from Nature Shop as I found the item I wanted at a better price than anywhere else I looked on the net. The speed of delivery was also excellent. Definatley a site I would recommend and, will use again.
I have made two or three purchases from Natureshop and had excellent service including making a product query via e-mail for which I received a prompt and helpful reply. This was in relation to their very good range of Icebreaker clothing (which is excellent). The items once ordered came through very quickly. I would have no reservations in recommending Natureshop to anyone.
I have brought many things from Nature shop - whether it be for myself or my kids. Not once have a felt disappointed to let down. Service is brilliant and I am always astounded at the speed of dispatch! And it's free and its free returns! Some of the sales are amazing too. I have recommended to friends who are no of the same opinion as me - nature shop all the way!
Ordered three pairs of slippers with next day delivery just before Christmas. They were dispatched quickly and I received them within three days of payment. I the price was good and I even got 10% off. I Would defiantly use then again
I bought this for my boyfriend who loves Icebreaker and is a very active type person, so loves functional, good quality clothing. The sizing is always a little small, in my opinion. Rather than the usual XL for my 6'3" boyfriend, we just go up to a XXL for most things, otherwise the sleeve length tends to be short. The hoodie is lightweight, warm and looks smart. Very happy.
This is the 3rd pair of Merrell barefoot shoes I have bought from this company , I would not hesitate to recommend them to my friends , great web site , great delivery service and great price.....the shoes also are brilliant ...can't imagine wearing anything else again !
I can't compliment them enough. I have bought items on 2 or 3 occasions from Nature Shop and each time the whole process has been a joy. Easy website, up to date availability, the shopper is updated on delivery times. I have had to return an item (not faulty, just the wrong size) and the customer service is always great. Basically, one of the best online shops I use (and I do most of my shopping online!). Fabulous!!!
This isn't the first time I have bought from nature Shop, once again I am delighted with their prices and service, also their website easy to use. I am becoming quite boring telling my friends and family how much I like them. I shop on line quite a lot and Nature Shop definitely come in the top five for ease of use and customer service. Well done and keep it up.