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Highlighted by moneysavingexpert.co.uk for being cheap. And that's all they are. And everything that goes with it. Pakistani/Indian call centres with staff who have a lower IQ than the rating given here. They cannot set up direct debits properly, cannot bill properly, cannot speak properly. They will not answer your emails, though you will get a cut and pasted reply that doesn't answer your question. They will offer to call you back but never will. They are the most complained about communications company to the telecoms ombudsman. Previously called "Primus", they are a nightmare that will knock Buzby off his line!
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