I called to ask their advice on subwoofers and ended buying a cheaper better sub. I was never coaxed into buying a more expensive product. On top of that, Adam delivered it personally as I work relatively local to them. Great advice and great service.
I purchased the focal dome 5.1 package from Nintronics after having it demo'd to me, the service was really incredible and they were happy to answer any and all questions and gave me the best tips on setting up my Home audio system, I would be more than happy to shop here again. Many thanks to Adam for all his advice
Well you will if you shop at Nintronics. I recently purchased a new Amp from them.Communication, advise and delivery was second to none. After a few days the Amp developed a fault, after getting in contact with them the problem was dealt with immediately.It was collected and a replacment sent in a very short space of time.The service I received was far better than any local shop I have used in the past, they gave me no indication that it was just my money they were after. In my opinion they really value people as a customer.If the need arises I will definately be dealing with them again and I urge anybody considering purchasing A/V equipment to do the same. A big thanks to Roger and Adam for a truely professional service, keep up the good work and I wish you success for the future.
I purchase a Denon 3313 and 1713 and being used to the luxury service (not price) of Bang and Olufsen I needed a little more support and guidance. This I got in abundance and they were very helpful and patient with me (well my ongoing list of questions)!
Their knowledge and handling of my demands were met fully and in my opinion they far exceeded my expectations. Oh the products are great too! BUT still the like the B&O one remote does all though...
The brothers deserve success, just keep in going in this direction guys, and you're guaranteed prosperity you deserve.
I bought the focal XS book from Nintronics. This is what I said in my review on Amazon- These speakers are simply astonishing for their price and size. The sound is clear, natural, detailed and tonally accurate. They can be played fairly loud without the sound hardening and also provide a vivid soundstage. I am an audiophile (with a reasonably high-end system) and when I play classical music flac files through the Arcam rPAc the sound is of audiophile quality without much compromise. I would recommend more specialized cables (for example, Van den Hul) though for audiophiles. The speakers look elegant and stylish too.The service of Nintronics is truly excellent. The speakers arrived the next day and the people I spoke to at Nintronics were both passionate and knowledgeable about audio. Focal the manufacturer and the company that sells them Nintronics deserve to be congratulated.
I strongly recommend Nintronics as a company to deal with and to purchase from.
Rang them up to order some speakers & they had in depth knowledge of the equipment they sell, which is always a plus.
They were friendly & the delivery was free & turned up the next day...you can't really ask for more than that.
I rung them to buy a new avr system with a 5.1 speaker package. I was blown out of the water with the level of customer service that i received. I am a pain when it comes to wanting to know about tech etc. ( i dont like reading ) they must have spent at least an hour with me over 4 phone calls satisfying my request for knowledge. Roger, sold me an avr receiver and matched a price, and also sold the last of one of his focal systems at a very impressive price. When i received the goods the NEXT DAY !!!! set up was a little slow due to the new AVR tech. Adam helped my through the setup and I am over the moon.
I said that I wouldnt upgrade my system for the next 10 years but i think that will change now due the brilliant service that I received.
Thanks guys and long live Nintronics.
I rang Nintronics, enquiring about a new piece of technology. Unfortunately it was not something they sold, but their experience and knowledge was clear and I was adviced on all the important features I need to look for and was able to find a perfect product that met all my requirments. It is rare to find knowledgable sales people these days so I will definitely use them in future.
Bought one of the package deals off their website and was delivered the next day. Had a little difficulty setting up the system so gave them a ring and spoke to Dan. He guided me through setting the sytem up and was very helpful. Would shop with them again.
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