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Oak Furniture Superstore reviews

Excellent
9.6 out of 10

45 Trustpilot review(s)
Most recent review
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  • Reviews (45)
Oak Furniture Superstore

Review by confirmed purchaser

just perfect thank you soooo much xx

hi thank you so much for my table and chairs there brilliant, exactly what I expected, thank u for the care instructions, I will do what it says. I promise.
and special thanks for putting up with all my silly emails asking loads of questions, lol they were important to me , iv never bought anything big online with out seeing it in person, but I had no need to worry its gorgeous and delivery was brilliant thank you again love jacci xxx

Reply from Oak Furniture Superstore

Dear Jacci,

Firstly, thank you for your wonderful feedback, we understand making a large purchase online for something you have never seen in person before can be quite daunting. That is why our sales team have great knowledge in all of our products and can also provide you with answers to any questions you may have, no matter how trivial they might seem to you. We are extremely pleased to hear how happy you are with your new table and chairs. Please feel free to contact us in the future should you require any further dining or living room furniture to complement your table and chairs.

With kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

friendly efficient and value for money leading to a satisfying experience

The whole experience was simple and easy.The company kept in touch so that I knew where my purchase was and when it would arrive.Which it did as informed,i unpacked the items and I was extremely pleased at the quality of the items and the finish.Real value for money good sturdy furniture finished to a high level.I genuinely could not have been happier with this purchase.definately would look to use again for further purchases.

Reply from Oak Furniture Superstore

Thank you for the great review. We pride ourselves on being able to supply high quality furniture at a fraction of the price you might be charged by the high street retailers. We aim to make the order process, and the moments leading up to your delivery as care free as possible and believe that keeping our customers well informed adds to a satisfactory service. Thank you once again and we look forward to hearing from you in the future to help with any future purchases.

With kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

Perfect - beautiful furnitures

I am very happy with the quality of the furnitures. The furnitures are beautiful - perfect.
Very satisfied as the reception and communication with the company. Very reactive and symathiques, very professional.
I live in France and the delivery was also perfect.
Thank you very much."

Reply from Oak Furniture Superstore

Thank you for your wonderful feedback. Its great to hear that our dedication and hard work has paid off especially with your order that travelled as far as France! We hope you enjoy the furniture for many years to come and look forward to you shopping again with us in the near future.

With kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

TOP-NOTCH!

First rate transaction in every way.
Terrific advertising, particularly the detailed videos, to clearly illustrate the brilliant products to their full advantage. Buying on the internet can be problematic - you are often not sure of what exactly you are getting. Not with Oak Furniture Superstore!
Delivery was very quick and efficient. The items that required minimal assembly were soon adorning our dining room.
The quality of the dining room table and chairs and matching sideboard was beyond our expectations.
Matched with the attractive modern style and beautiful finish this is quality at its best!

Reply from Oak Furniture Superstore

Thank you so much for your review. We invest a great deal of time into our website including creating our own videos, taking detailed photographs and writing content all of which hopefully gives you a true representation of our products. We pride ourselves on delivering great quality furniture combined with our best efforts to provide an excellent service, so it is great when this is acknowledged by people like yourself.

Thank you once more and we hope you will continue to spread the word and visit us for any future furniture needs.

Kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

excellent product fantastic service delivered ontime

If you want quality oak furniture look no further than oakfurniture superstore can't rate them highly enough

Reply from Oak Furniture Superstore

Dear Ms Keeble,

Thank you for your kind words. We were delighted to read how happy you are with your furniture and our service! We hope you will continue to use us in the future.

Kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

my oak table is a great yoke

more than happy with our new oak table and chairs .and many thanks to all the staff at oak furniture for every thing trevor jess from northern ireland

Reply from Oak Furniture Superstore

Dear Trevor Jess,
Many thanks for your feedback; it is always nice to hear from a happy customer. We hope you enjoy your new dining set for many years to come.

Kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

Beautiful furniture / fantasticly priced / excellent service and delivery / lovely company to deal with

My kitchen table and chairs are lovely (the brochure does not do them justice) and it has been a pleasure to deal with a company who provides a professional, efficient and friendly service. I would recommend that anyone considering buying furniture checks out this company first.

Reply from Oak Furniture Superstore

Dear Laurel,

Thank-you for your excellent review. We aim to supply top quality furniture and service to match! I am delighted to hear how happy you are with your kitchen table and chairs and we hope to be of assistance with any future furniture needs.

Kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

Fabulous furniture and service

I just want to congratulate you on a fabulous service.

I ordered a piece of furniture on Sunday. It arrived yesterday, very well packaged and by very prompt, courteous delivery drivers. The sideboard itself is beautiful, a real solid piece and a great bargain, just what I was looking for.

Correspondence has been great all the way through and larger stores could do with taking a leaf out of your book. Well done and I wish you every success in future business.

Reply from Oak Furniture Superstore

Dear Sufia,

Many thanks for taking the time to leave us a review and such a great one at that! We put a lot of effort into ensuring the customer has a hassle free and pleasant experience with us and as such it is always rewarding to hear from our happy customers. We are delighted to hear the sideboard was to your liking and we hope you will return for any furniture your require in the future.
Kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

don't look any further.. this is where you buy

i live in a very very small house and had spent weeks & weeks looking for a replacement dining suite that was suitable. I came across this site and there it was, perfect size,colour, but with a slight reservation as you dont really know what to expect.. I was speechless ( am old, that takes some doing), superb service, the quality is just lovely, assembled very quickly and the price could not be beaten anywhere. Oh the bliss of no more trying to get stains out of material seats Am so pleased, had loads of lovely family comments. Cannot recommend this company enough, beats high streets hands down. well done!! Happy days :)

Reply from Oak Furniture Superstore

Thank-you so much for your lovely review, it is great to see so much appreciation for the service we offer. We understand you place your trust in us when you make a purchase online and we try to give you a true representation of the product without physically seeing it. We achieve this through photographing each product ourselves and adding videos of the products on some products. Thank you once again and we hope you will continue to visit us for any of your future furniture needs.

With kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

Our dining room has been transformed!

Once we had decided to get a new dining table and chairs we set about visiting every furniture store in the area. In most cases we were largely ignored by the sales staff and came away disappointed by the choice which was mostly out of our price range. I thought I'd have a look on the internet and soon found the Great Furniture website. There I saw exactly what I was looking for at a really affordable price. I was amazed that I was asked to choose a delivery date which was great for us as we were able to ask for a date when my husband is at home. We received a text message and a phone call to confirm the date and time. When the set arrived it was easy to assemble and we are delighted with the quality. Good service like this is getting rare these days - thanks again, we are thrilled.

Reply from Oak Furniture Superstore

Thank-you for the very kind words Ms Roden. We aim to provide a great quality service combined with good quality furniture, we are very grateful when our customers reach out to tell us that we are doing a good job. I am delighted to read how happy you are with your new furniture and I hope you will continue to shop with us in the future.

With kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

You can't beat solid Oak - warm, tough and gorgeous to look at.

Have recently purchased a Bordeaux Solid Oak Console Table and the Oxford round extending table and two chairs for our newly extended kitchen. The quality of the furniture is so good and the price amazing. They arrived really well packed and assembling was easy. Would recommend The Great Furniture Trading Company to anyone thinking of buying new furniture.

Reply from Oak Furniture Superstore

Thank-you for your kind words, we are happy you like your new oak furniture, it is great to know that it has found a good home! We pride ourselves on providing good quality furniture at rock bottom prices and every time we get positive comments like yours it more than makes up for the hard work we put in. Thank you again for posting your recommendation and we look forward to seeing you shopping online with us again in the near future.

With kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

fantantic great quality

prompt delivery took a while to put together but had to make sure all secure .Very happy . BUT THE MAIN THING IS MY PARTNER IS OVER THE MOON .
thank you

Reply from Oak Furniture Superstore

Many thanks for taking the time to leave us a review, it is great to hear that your partner is so happy with our products, we hope to see you shopping again in the near future for any other furniture additions to your home.

With kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

Excellent.

Great no hassle sale we are over the moon with the item (a1.5mtr solid oak table). Also with the service and delivery.Thank
you.

Reply from Oak Furniture Superstore

Thank you for your feedback, we love hearing from our happy customers, It is good to know that you received the level of service we pride ourselves on. We hope you enjoy your dining table for many years to come.

With kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

Fantastic quality, great service and terrific value for money

Ordered a Bordeaux oak table, Cannes leather chairs and a matching sideboard. Telephone ordering was friendly and helpful. Delivery happened when promised, and the delivery service was excellent. It looks just great in our dining room and friends have already complimented us on our choice, asking where we purchased it. It replaces a veneered oak table that was showing its age. We think this beautiful new solid oak table will out live us! We are strongly recommending the Oak Furniture Superstore to our friends and relatives. We will be back for more pieces!

Reply from Oak Furniture Superstore

I am thrilled to hear how pleased you are with your new furniture. The Bordeaux really is a beautiful range and we have only very recently designed a TV unit, nest of tables, lamp table, console and display unit to match. Thank you so much for your review and wishing you and all your family a very merry Christmas and a happy New Year.

With kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

Fantastic

I am very wary of ordering things on line as I am never very sure about what the items will look like when arrive.
I initially ordered large table and chairs. They look totally fantastic. I then went on to order a sideboard, just beautiful. Dining room never looked so good.
All items delivered on time and would not hesitate to recommend this company
Kind regards
Laura Brodie

Reply from Oak Furniture Superstore

Dear Laura,
Thank-you so much for your feedback. It is understandable that you may be hesitant placing a large order online, hopefully we have shown that you can purchase with the utmost confidence. I am delighted the furniture looks so good in your dining room. Wishing you and all your family a very merry Christmas and a happy New Year.

With kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

buy once,buy the best

fantastic service from oakfunituresuperstore the website is brilliant not to "busy" as similar companies are. the quality of the furniture is first rate and i have been recommending the co. to all my friends and relatives. also like the furniture so much i,am going to order a couple more items in the new year.

Reply from Oak Furniture Superstore

Hi John,
I am delighted you like our website, we are constantly updating it to make the user experience as easy as possible. Thank you for the recommendations too they are greatly appreciated. We look forward to serving you again in the near future.
Oak Furniture Superstore

Review by confirmed purchaser

This shop really is a superstore!!!!!

We purchased the Torino round oak table with black leather chairs, and at first was worried about spending a lot of money on the Internet,the pictures on the website were very clear with all the sizing, and we loved the look of it so we thought lets go for it , as we had found nothing that looked as good in the shops.From the moment I ordered we received a email confirming the order, and then a few days later another one asking to pick our time slot, and they arrived within this time may i add! and the two very helpful guys carried the furniture in very carefully. Once we had opened the carefully packaged items, we were so pleased when we saw the quality of the furniture, the table is beautiful and the chairs well made and stunning. So THANKYOU so much, we will recommend your company to our family and friends and our so glad we bought from you.

Reply from Oak Furniture Superstore

Hello Mr Parsons,

Thank-you so much. We go to great lengths to make sure our customers are taken care of throughout the entire purchasing process. Our team is here to help you every step of the way from the moment you are interested in purchasing, to the moment you are sat at your new table. Thank-you for the recommendations and I hope you continue to shop with us in the future, wishing you and your family a very merry Christmas and a happy New Year.

With kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

Outstanding Value, tell all your friends

I am so thrilled with my new table and chairs. You just wait until you see it, really, really lovely. It came on time and when I undid the packaging it was even better than I had expected, perfect.
This was super value, so if you are looking for a new dinning set look here first.
Ok, so now I will have to invite you for dinner.!

Reply from Oak Furniture Superstore

Dear Christine,
I am delighted to hear how much you love the new table and chairs. It is always nice to hear how much our customers appreciate the quality we are able to supply. Thank-you so much for the great feedback and we hope you will continue to shop with Oak Furniture Superstore. We are all looking forward to an invite for dinner!

With kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

Fantastic quality , value and customer service

We bought an oak table and chair set . It was amazing value for money and a quality well made product. The furniture was easy to assemble and looks very sturdy. It was also nice to have an efficient delivery service with an option of delivery dates . Delivery time was great too , no waiting in all day as a 4 hour time slot was given with a phone call 1/2 hr before delivery . Great customer service , would recommend to anyone looking for furniture .

Reply from Oak Furniture Superstore

Dear Sue,
We have a great working relationship with our delivery company and are in constant communication to ensure service runs as smooth as possible. We invest a lot of time in keeping on schedule and taking good care of our customers. When it comes to the products, we only sell furniture we would place in our own homes and as such, we make sure that the product quality meets our own high standards first before we offer it to anyone else. Thank you for the review. We really do appreciate you taking the time to leave us the great feedback.

With kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

Brilliant Furniture at Fantastic Prices

I wanted a new oak table and four chairs for my new flat I am moving in to. It needed to be one that can be extended and also I love oak so that was a priority for me. I found this great company with truly reasonable prices for the quality of the furniture, I couldn't be more pleased with mine. I would recommend this company to any of my family and friends. The delivery was within the week of the ordered being placed and arrived on time, the delivery men were so polite, efficient and kind which really nice to know as well. All in all a great find and I shall use again in the future. Thank you!!!

Reply from Oak Furniture Superstore

Dear Kim,
Thank you for the great review. I am thrilled you are so pleased with our products and to hear your experience with us was a good one. We work hard to make sure our customers are well looked after and through good communication with our delivery company we are able to ensure your products arrive when expected. Once again thank-you for the feedback and we hope you will continue to use us for any of your furniture needs.

With kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

Thank you

As an online customer you some feel hesitant over the quality of product and customer service you may recieve, however with Oak Furnoture Superstore not only was I pleased with the excellent product but I found the service quick, easy, helpful and a pleasure dealine with. The table and chairs was exactly as I thought, if not better quality than I could have imagined and wouldn't hesitate in recommending them to anyone.

Reply from Oak Furniture Superstore

Dear Eleanor,
Thank you so much for the feedback. Our team here at Oak Furniture Superstore are dedicated to providing our customers with a pleasurable and care free service. I am glad to hear how pleased you are and hope you continue to use Oak Furniture Superstore in the future.

With kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

This Company has exceeded all our expectations.

Our 6 Vermont Cream Chairs were delivered last Wednesday as arranged and we are thrilled with them. They are very well made, great design and look perfect in our new holiday home. The two men who delivered them were extremely helpful and very pleasant.

It has been a pleasure to do business with your Company.

Reply from Oak Furniture Superstore

Good afternoon Mr & Mrs Pringle,
It is great to hear how thrilled you are with your new chairs. We are very proud of the quality of the furniture we supply and we are glad to have made a contribution to your new holiday home. Thank-you so much for the lovely review and we hope we are able to help you with any future purchases.

With kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

Excellent product and service and superb value for money.

Our dining room was due a revamp after 8 years from the last one so change of wall colour and paper introduction of some built in cupboards and new light fittings all went well we even agreed easily on the colour ! Then came the choice of table we knew we wanted an oak table, something fairly chunky and to seat 8. We had a good look round the shops but nothing really stood out, we then went on line and found the Oak Furniture Superstore always a bit apprehensive ordering something of this nature without actually seeing it in up close however we ordered the Madrid table with 8 cream chairs. It was delivered in 5 days from ordering by 2 really nice guys who were very careful in bringing the items in to the house.
When we had set it up we were so pleased with the purchase it was exactly what we had been looking for and could not believe what we had got for the money paid was brilliant value.
After a few coats of Danish Oil to bring the grain out of the oak it is now ready to go, first big family meal this weekend.

Reply from Oak Furniture Superstore

Dear Mr Melbourne,
I hope the big family meal went as planned. I am delighted to hear how pleased you are with the Madrid table; it really is a great piece of craftsmanship. Make sure to have a look at our other items from the Madrid range such as the TV unit, sideboard and end table. Many thanks for the great review.

With kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

High quality, low prices, great value!

I bought a new dining room table for less than half what I paid for the old one and to be honest this one is just as good quality and if anything looks even better - I would definitely shop here again.

Reply from Oak Furniture Superstore

Dear Ms Hutt,
Thank you so much for the review, we aim to provide great quality furniture at fair prices and it is always nice to hear from our customers that we are doing a good job. We look forward to hearing from you again.

With kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

Excellent products at a great price

I saw a table and chairs on the website and considered it to be just right for our new kitchen and ordered it on line. However, the only table left was damaged. I received a call straight away explaining new stock was order but would take some time due to it being shipped from overseas. I was offered a refund but declined. There was some delay in receiving the order but I was kept informed of the progress by email. The staff were helpful, friendly and efficient. The delivery process was excellent and I would highly recommend the company and the product.

Reply from Oak Furniture Superstore

Dear Mr Worthington,
Thank you for the great review, unfortunately some matters are out of our hands and from time to time accidents do happen. By keeping our customers in the loop at all times and providing suitable alternatives in the event that something does go wrong helps prevent anyone from being dissatisfied with the service we provide. I am happy to hear that your experience with us was such a good one and I would like to thank you for being so understanding throughout the process. We look forward to hopefully helping with any future furniture requirements you may have.

With kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

Very Happy with product and pleasantly surprised by QOS.

They have 100% positive feedback running into many hundreds.
Like all web start-ups these days it pays to do your research. Now I have found them they will be my 1st port of call for all future purchases of Oak Furniture.
The one concern I had was the fact you couldn't view the furniture before buying, but the web site has very good and informative video's, the dimensions are accurate and you can be assured they only sell quality furniture. To visualise the furniture in our home we marked out the area with masking tape to make sure we could accommodate such large and fine pieces.
Delivery was just as professional with the delivery taking place so early I was able to go to work as normal and not have to take the morning off. Obviously they cant promise this for everyone but I'm sure they would try to meet any request.

Reply from Oak Furniture Superstore

Dear Mr Ridsdale,

Thank you for taking the time to leave us a review. By not having a physical showroom we are able to keep our costs down and as you mention in your review. We have invested recently in videos of our products on the website to give you a showroom from home experience. If you do have any queries our team are always willing to help and answer any questions and we make sure that everyone on our team is knowledgeable about products so we can offer you the best possible advice. If we can help you with anything else please do not hesitate to contact us on 0208 387 610 / 0800 324 7379.


With kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

Good quality at reasonable price

I bought the modern tv unit, solid oak and looks very stylish. all my friends say " how nice that looks". Hopefully will buy further items to match it soon.

Reply from Oak Furniture Superstore

Dear Carol,
Thank you for your feedback. I am happy to hear you are pleased with your TV unit. If we can help you with any additions to your home, our staff are more than happy to help you. Please don’t hesitate to contact us on 0208 387 610 / 0800 324 7379.

With kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

Great name, great furniture

Excellent service and beautiful furniture. Kept informed throughout the whole service. Friendly advisors. Would definitely recommend this company to anyone

Reply from Oak Furniture Superstore

Dear Viv,

Thank you very much for your feedback. We understand how important it is to keep our customers up to speed and our team are always available for any questions you may have. I am glad you are so happy with your new purchase and hope that you won’t hesitate to contact us if there is anything else we can help you with in the near future.

With kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

Buy from this company with confidence

I was a little wary of ordering furniture on line without being able to physically see and touch it beforehand however I was very pleased that when the furniture I ordered arrived it was exactly as I thought it would be. The quality is absolutely excellent with all the products being made from solid oak instead of oak veneers as lots of furniture is these days.

If you need advice before ordering then call the number and speak to the staff and they will assist and advise you. I found them to be very knowledgable of the products and very helpful and friendly. No pushy sales staff at all as some companies seem to use and finally delivery was excatly as it should be, prompt and efficient.
Overall I was very pleased with this company and their products and would certainly reccommend them.

Reply from Oak Furniture Superstore

Dear Roy,

Thank you very much for your great response. By not having a physical showroom we are able to keep our costs down and in turn offer you the lowest possible prices. All of our products are photographed by us in the studio to make sure what you are looking at is exactly what you will receive. We also have videos of many of our products on the website to give you an even better idea of what you are purchasing. If you do have any queries our team are always willing to help and answer any questions and we make sure that everyone on our team is knowelgable about products so we can offer you the best possible advice. If we can help you with anything else please don’t hesitate to contact us on 0208 387 610 / 0800 324 7379.

With kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

Helpful, friendly service and great value for money

Great quality products at very decent prices. Their service is friendly and very helpful by email and phone. The delivery was especially impressive as I could arrange a 2 hour delivery slot by text and, although the truck was delayed in traffic, I was kept informed of the delay and it was only half an hour in the end. The delivery men were friendly and helpful too. A far better service than you receive from many high street stores. Very impressed.

Reply from Oak Furniture Superstore

Dear Sarah,
Thank you for the great review! I am happy to hear your order went so smoothly. We have a great understanding and coordination with our delivery companies to make sure our customers are satisfied and can enjoy their new purchase as soon as possible, of course things like traffic jams our out of our hands but by keeping you informed we do go out of our way to make sure we have done everything within our power to make sure you are happy. If we can help with any of your future furniture requirements we would be delighted.
With kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

Excellent service, friendly & efficient

Purchased a sideboard, excellent quality, aftercare outstanding

Reply from Oak Furniture Superstore

Dear Marilyn,

Thank you for your lovely feedback. I am delighted you are happy with your new sideboard and that you have had an enjoyable experience with our company. Our staff work very hard to provide the best possible service and we take good care of all our customers, both before and after your purchase. We hope you will take a look at the new additions to our collection and if you have any questions at all feel free to contact us on 0800 324 7379 / 0208 338 7610.

With kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

A great family buisness that is rare in the fact of good upmarket furniture at a price you can afford.

I think its a rare thing these days to find a company like this one, I spoke to Mr Harris who is an owner, to find he was very helpfull, and gave me good adivce in finding the furniture I bought. I was also impressed to hear that when it was delivered, to plse ring them If I was unhappy in any way with the delivery. It was smooth in everyway, and Im delighted with my new table and chairs. I will not hesitate to buy from them again, they impressed me so much I emailed them to say thankyou. They have got it right.

Reply from Oak Furniture Superstore

Dear Jane,

I am glad to hear my advice paid off and that you managed to find what you were looking for. Having great knowledge of the product you are selling is crucial. Our entire team are constantly updated on all our ranges to be able to help our customers as best as we possibly can on the vast collection of furniture we have on offer. Thank you for not only taking the time to email us but also for leaving us your feedback.

With kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

Excellent, friendly service

I bought an oak dining table and was very pleased with the level of customer care. The telephone sales assistant helped me choose the right product and there were no hiccups in the process. Delivery was perfect too...I was told when to expect the goods, the driver phoned when he was on his way and it arrived on time, without me having to wait around half the day for someone to turn up. Thank you.

Reply from Oak Furniture Superstore

Dear Mr Khan,

Thank you so much for your review. I am pleased to hear your experience with us. We try to make sure that everyone involved with Oak Furniture Superstore works with the upmost care and understanding from the moment you visit our website all the way through to your furniture delivery. I hope you enjoy your dining table for many years to come and if we can be of any assistance with your future furniture requirements then we would be delighted to assist.

With kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

Quality furniture, great price and great service!

At first we were hesitant to buy furniture on the internet but the styling was exactly what we wanted and we decided to take the risk. We needn't have worried - the service was great and the quality of the furniture fabulous! We were delighted and would return if we needed anything else. We wouldn't hesitate to recommend!

Reply from Oak Furniture Superstore

Dear Carole,

Many thanks for your feedback. I am delighted to hear how happy you are. I understand buying furniture online can be quite a daunting step to take if you have not done so previously. Our team are always willing to help and assist with any queries you might have. We are constantly expanding to our current ranges and adding new ones and I hope we can be of service to you again very soon.

With kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

1st class service

We live in the Scottish Highlands and so often find that suppliers will charge exhorbitant & unfair postal surcharges to deliver goods.
We found some dining sets which we wanted to furnish out new B&B business, but we were quoted £300 to deliver!!
After more trawling of the internet we found some more dining sets from Oak Furniture Superstore. We ordered because they quoted a very moderate surcharge and we just hoped the quality would be okay.
We were not disappointed. The furniture exceeded our expectations in quality, the price was very good, delivery quick and communication with Mark Harris very good.
Very pleased and would recommend highly.

Reply from Oak Furniture Superstore

Dear John,

Thank you for taking the time to leave us a review. I am glad we managed to offer you a better delivery rate than our competitors whilst maintaining high quality and great service. We have a great understanding and coordination with our delivery companies to make sure our customers are satisfied and can enjoy their new purchase as soon as possible (even if you live in Scotland). Make sure to keep checking back at Oak Furniture Superstore for our new products and great deals.

With kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

Exceptional quality, brilliant price, fast delivery, amazing service. 100 percent would recommend!

I bought a dining table, chairs and a sideboard and could not be happier with them. The quality is really good - the pictures on the website don't do them justice. All the furniture is very solid, durable and looks really expensive. I am absolutely over the moon!

Reply from Oak Furniture Superstore

Dear Gaby,

Thank you so much for you feedback. I am very happy to see you are enjoying your new furniture. We take all the pictures of our products ourselves to ensure they are a true likeness of the product our customers will receive. We also have video’s of the majority of our collections on our website to enable customers to see 360 degrees around the products. If there is anything else we can do for you in the future please feel free to contact us on 0800 324 7379 / 0208 338 7610.

With kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

Quality was superb, Delivery on-time, staff very helpfull.

This was the first large purchase on-line and was a bit nervous, but no need to worry, the quality was superb, the information regarding delivery dates was first class and the office and delivery staff where excellent, in fact I went back within a month and ordered more dining room furniture and the experience was the same as the first time. I would not hesitate to buy from this company again.

Reply from Oak Furniture Superstore

Dear Keith,

I really appreciate you taking the time to leave feedback for us. We understand making such a large purchase online can be a bit nerve-racking the first time. Our team are here to help you through every step of the way and are more than happy to answer any questions you might have. I am always delighted to see returning customers and I hope we are able to help you again in the near future.

With kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

Highly recommended

I bought my Oxford solid Oak table and 6 chairs and within 5 days had them delivered. I am a woman of certain age (over 50 lets say) and I found the instructions easy to follow and within 2hors they where sitting in 'pride of place' in my dinning room. The customer service was excellent and delivery quick and faultless. The qualityof the table and chairs are superb...I am one very 'Happy' customer. they cannot come more highly recommended in my books..

Reply from Oak Furniture Superstore

Dear Hilary,

Thank you for your great review. The Oxford Solid Oak Table and Chairs is a great dining set showing you can get a durable, attractive dining set at an amazing price. I am delighted to hear that the whole process from the moment you ordered was good and that most importantly that you are happy. We aim to do please our customers as much as we possibly can and we hope you will return soon.

With kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

Went of their way to please

I needed a larger table just before Christmas. No one was delivering within the period wanted so I ordered one on line not expecting it until well into the new year. Thought I'd give them a call on the off chance that there might be one in stock. Without promising any more than they would try to get their supplier to deliver early I was pleasantly surprised to get the table with a few days to spare. The quality was first class and at a "sale" price. If I need any more furniture their's will be the first web site I'll be looking at.

Reply from Oak Furniture Superstore

Dear Richard,

Thank you for your feedback. Christmas can be hectic enough as it is without having to buy a dining table with a deadline. Whatever the time of year, our team will always go out of their way to make sure we can send your order out to you as soon as we possibly can. One of our mottos is “Go the extra mile”. I hope we will be able to help you in the future with any further furniture requirements you may have and our office is now open 7 days a week to be able to assist on 0800 324 7379 / 0208 338 7610.

With kind regards,
Jonathan Harris
Managing Director
Oak Furniture Superstore

Review by confirmed purchaser

Faultless

Everything about this company is second to none,fantastic service and great quality furniture at realistic prices.

Reply from Oak Furniture Superstore

Dear A Salanti,

Thank you for your feedback. We aim to offer the highest quality furniture at very competitive prices. Our team at Oak Furniture Superstore is always here for any queries you might have or any problems that may arise. We hope to be of service to you in the future.
With kind regards,

Jonathan Harris
Managing Director