We are very pleased with our new dining furniture which is attractive, comfortable and practical.
We would like to praise the quick and very helpful response by the company to any queries we raised.
We ordered a table and chair set online, I was unsure of what I was purchasing so telephoned to speak to a customer service advisor who was brilliant, I then went back online and bought the item I liked, which was at a truly fantastic price. The item was delivered and I couldn't believe the quality and style of the item, its absolutely gorgeous, thank you so much and am already looking at more items to buy from you,
Having looked for over 3 years for the right tv unit that would be a good match for the existing dark wood furniture in our room and with a big enough opening to house a large amplifier, we had almost given up until Saturday when I came across this company . Was a bit dubious as like to see what I am buying BUT cannot praise enough the furniture or the next day delivery, of which we were given a 4 hour slot sent by email and then on delivery day a call to say they would be there in 20 minutes , excellent service and beautiful well made furniture. We would definitely recommend to our friends . We are thrilled to bits with our purchase and we felt comfortable ordering I after reading all the glowing praise on this website from other buyers .
We had been looking for a solid oak dining table and chairs for several months, but most of the goods we saw were not solid oak and we only discovered this in the small print of advertising literature. At Oak Furniture Superstore the goods are all solid oak.
The delivery time was given when we placed the order and was delivered to time.
All the furniture is exceptionally well made and I would thoroughly recommend anyone who was contemplating purchasing furniture, to buy from this company.
The dining table and chairs I purchased are fantastic value for money look very good in my kitchen, easy to put together. The service start to finish was excellent, with very efficient, helpful delivery people. I couldn't find any fault, great service from start to completion. I certainly recommend this company.
We are thrilled to bits with our recent purchase of an Oxford Table and 4 Albany chairs. It was delivered as promised, well packed and exactly as it looked on the Website. Although there was a small split in the side seam of the back of one of the chairs it was swiftly replaced so we are highly delighted with the service and would not hesitate to purchase again.
I don't usually bother writing reviews to be honest but the customer service was so good I really felt like I should praise them. The communication regarding delivery was excellent. When my sideboard arrived I was delighted. It was well packed for protection and was perfect. It was exactly as described and viewed on the site and really high quality too. I really would highly recommend and it will be my first port of call for future purchases. Thank you again, Fran.
Recently I'd made a couple of purchases online that when eventually delivered didn't appear to be the same quality as advertised. So was a little wary when I ordered the Lille 150cm Dining Table with Six Dining Chairs which looked great online and for a fraction of the price that I'd seen similar products in the shops selling for, so I was a little dubious as to what I was going to receive.
Ordering was simple with emails confirming payment, order and delivery details very quickly.
Delivery was great, I was sent an email so that I could track my delivery on the date I'd choosen and the furniture arrived as promised. The delivery men were great, they offered to help us unpack the items and to take away the excess packaging, that was so useful - no large boxes to leave out for recycling or carting off to the tip!
The furniture is fantastic,lovely quality at a very reasonable price, I'm so pleased with it. We've had several comments from family and friends saying how good they look and where did we get them from and I have had no hesitation in recommending The Great Furniture Trading Company.
I recently purchased the Oxford Solid Oak Drop Leaf Dining Table with 4 Chairs. They are absolutely stunning; and look just as good as the photos on their website. This company is to be congratulated on the quality of their furniture; their service and their prices - everything is EXCELLENT!!
LITERALLY 24 hours after placing my order, my dining table set took pride of place in my kitchen.
Within hours of placing my order, I received a text message advising that delivery would be the next day between 07:55-11:55am. The next day, one hour before the delivery was made, I received a phone call to advise that delivery would be made by 10:30am; and promptly, at that time, they arrived.
The delivery driver was pleasant; and kindly placed the packages in the kitchen as requested. The condition of the packaging was excellent and self assembly was minimal and so easy! All the components were present and the furniture was in excellent condition.
I will certainly recommend this company to friends and family; and would not hesitate to order furniture from them in the future"
ordered our dining room suite on Monday early afternoon, it was delivered to our door the next day Tuesday at 8.30 in the morning. a really great suite looks good in our dining room.
We received excellent service and the dining table and chairs are such good quality and value for money The dining table and chairs arrived within five minutes of the four hour time slot and the delivery drivers were polite and efficient. I would have no hesitation in recommending the company and would purchase again. Thanks very much to everyone concerned.
We recently bought the Thames large solid oak sideboard from Oak Furniture Superstore. Although buying a piece of furniture unseen over the web is not something we would normally contemplate, we looked at all the positive reviews from previous buyers and decided to take the plunge. We had visited other oak furniture suppliers and found the furniture to be quite flimsy or containing veneer in places rather than solid oak throughout.
We were certainly not disappointed in the Thames sideboard. It arrived fully assembled thank goodness. This is a statement piece; a seriously beautiful and exceptionally solid piece of furniture. It even has soft close doors and drawers. How great is that?
It is shown on the web with wooden handles and advertised as coming with both wooden and metal handles so that you can coordinate with your existing furniture. Although ours arrived with just the metal handles (which were very good quality), a quick phone call to the company ensured that wooden handles were delivered within two days.
Before delivery we were contacted with a two-hour time slot and the two-man crew arrived bang on the first minute.
I would have no hesitation in recommending this company to anyone, both for service and quality of products.
I purchased a dining table & chairs from Oak Furniture Superstore online, the delivery and customer service on ordering was very good. A few months after purchase, still very pleased, my cat accidentally scratched one of the leather seat pads in a few places while climbing onto a chair. I contacted customer service via email and had a prompt reply from Danielle who said would check if any spares were in stock but the chairs are supplied to them complete, which is understandable. I had a reply to say unfortunately no spares were in the warehouse. To my surprise a week or so later Danielle got in touch via email to say a seat pad had been found in a different location and asked if I would contact her. This I did and within a few days later the seat pad arrived.
On contacting customer service I must admit I was very doubtful of getting a seat pad replacement or to be honest that they would be bothered to help but I have been proved wrong and the customer service I received was excellent and I would definitely recommend this company and would not hesitate to purchase from them again. Once again thank you! (and our cat is not allowed on the chairs, hopefully!)
As I said in the title, I couldn't have asked for more!!! The service was excellent from start to beginning, the staff were friendly.. especially Marcus, the delivery was super fast and the table itself was very good value for money and of excellent quality.
I am going to recommend this to everyone who was good value well crafted furniture!
I don't usually write reviews, however I was so very impressed with my experience, I felt compelled to do so on this occasion.
Oak Furniture Superstore made the whole process from start to finish an absolute pleasure and the quality of the product is second to none.
I have no reservations in recommending them.
The dining table and chairs I have just purchased are ,without doubt, the best,
value for money product, I have bought in a long time.
The manufacture, and quality of the furniture is excellent.
It was easy to assemble,with clear precise instructions and including all the necessary tools.The packaging and delivery was faultless,and on the agreed time.
Having looked at similar furniture,at a number of the ,so called,big name furniture stores,in the area where I live, I decided to buy on line.
The quality, and price of my purchase,surpassed anything I had previously viewed elsewhere.
Best Wishes: Barrie J. Kilroy.
From the first contact to the delivery everything went exceedingly smoothly, nothing was any problems and I would strongly recommend this company for purchases of furniture.
Advice on treatment of my furniture and after sales were second to none.
Thank you very much and I will not hesitate to use your company again.
hi thank you so much for my table and chairs there brilliant, exactly what I expected, thank u for the care instructions, I will do what it says. I promise.
and special thanks for putting up with all my silly emails asking loads of questions, lol they were important to me , iv never bought anything big online with out seeing it in person, but I had no need to worry its gorgeous and delivery was brilliant thank you again love jacci xxx
The whole experience was simple and easy.The company kept in touch so that I knew where my purchase was and when it would arrive.Which it did as informed,i unpacked the items and I was extremely pleased at the quality of the items and the finish.Real value for money good sturdy furniture finished to a high level.I genuinely could not have been happier with this purchase.definately would look to use again for further purchases.
I am very happy with the quality of the furnitures. The furnitures are beautiful - perfect.
Very satisfied as the reception and communication with the company. Very reactive and symathiques, very professional.
I live in France and the delivery was also perfect.
Thank you very much."
First rate transaction in every way.
Terrific advertising, particularly the detailed videos, to clearly illustrate the brilliant products to their full advantage. Buying on the internet can be problematic - you are often not sure of what exactly you are getting. Not with Oak Furniture Superstore!
Delivery was very quick and efficient. The items that required minimal assembly were soon adorning our dining room.
The quality of the dining room table and chairs and matching sideboard was beyond our expectations.
Matched with the attractive modern style and beautiful finish this is quality at its best!
If you want quality oak furniture look no further than oakfurniture superstore can't rate them highly enough
My kitchen table and chairs are lovely (the brochure does not do them justice) and it has been a pleasure to deal with a company who provides a professional, efficient and friendly service. I would recommend that anyone considering buying furniture checks out this company first.
I just want to congratulate you on a fabulous service.
I ordered a piece of furniture on Sunday. It arrived yesterday, very well packaged and by very prompt, courteous delivery drivers. The sideboard itself is beautiful, a real solid piece and a great bargain, just what I was looking for.
Correspondence has been great all the way through and larger stores could do with taking a leaf out of your book. Well done and I wish you every success in future business.
i live in a very very small house and had spent weeks & weeks looking for a replacement dining suite that was suitable. I came across this site and there it was, perfect size,colour, but with a slight reservation as you dont really know what to expect.. I was speechless ( am old, that takes some doing), superb service, the quality is just lovely, assembled very quickly and the price could not be beaten anywhere. Oh the bliss of no more trying to get stains out of material seats Am so pleased, had loads of lovely family comments. Cannot recommend this company enough, beats high streets hands down. well done!! Happy days :)
Once we had decided to get a new dining table and chairs we set about visiting every furniture store in the area. In most cases we were largely ignored by the sales staff and came away disappointed by the choice which was mostly out of our price range. I thought I'd have a look on the internet and soon found the Great Furniture website. There I saw exactly what I was looking for at a really affordable price. I was amazed that I was asked to choose a delivery date which was great for us as we were able to ask for a date when my husband is at home. We received a text message and a phone call to confirm the date and time. When the set arrived it was easy to assemble and we are delighted with the quality. Good service like this is getting rare these days - thanks again, we are thrilled.
Have recently purchased a Bordeaux Solid Oak Console Table and the Oxford round extending table and two chairs for our newly extended kitchen. The quality of the furniture is so good and the price amazing. They arrived really well packed and assembling was easy. Would recommend The Great Furniture Trading Company to anyone thinking of buying new furniture.
Ordered a Bordeaux oak table, Cannes leather chairs and a matching sideboard. Telephone ordering was friendly and helpful. Delivery happened when promised, and the delivery service was excellent. It looks just great in our dining room and friends have already complimented us on our choice, asking where we purchased it. It replaces a veneered oak table that was showing its age. We think this beautiful new solid oak table will out live us! We are strongly recommending the Oak Furniture Superstore to our friends and relatives. We will be back for more pieces!
I am very wary of ordering things on line as I am never very sure about what the items will look like when arrive.
I initially ordered large table and chairs. They look totally fantastic. I then went on to order a sideboard, just beautiful. Dining room never looked so good.
All items delivered on time and would not hesitate to recommend this company
fantastic service from oakfunituresuperstore the website is brilliant not to "busy" as similar companies are. the quality of the furniture is first rate and i have been recommending the co. to all my friends and relatives. also like the furniture so much i,am going to order a couple more items in the new year.
We purchased the Torino round oak table with black leather chairs, and at first was worried about spending a lot of money on the Internet,the pictures on the website were very clear with all the sizing, and we loved the look of it so we thought lets go for it , as we had found nothing that looked as good in the shops.From the moment I ordered we received a email confirming the order, and then a few days later another one asking to pick our time slot, and they arrived within this time may i add! and the two very helpful guys carried the furniture in very carefully. Once we had opened the carefully packaged items, we were so pleased when we saw the quality of the furniture, the table is beautiful and the chairs well made and stunning. So THANKYOU so much, we will recommend your company to our family and friends and our so glad we bought from you.
I am so thrilled with my new table and chairs. You just wait until you see it, really, really lovely. It came on time and when I undid the packaging it was even better than I had expected, perfect.
This was super value, so if you are looking for a new dinning set look here first.
Ok, so now I will have to invite you for dinner.!
We bought an oak table and chair set . It was amazing value for money and a quality well made product. The furniture was easy to assemble and looks very sturdy. It was also nice to have an efficient delivery service with an option of delivery dates . Delivery time was great too , no waiting in all day as a 4 hour time slot was given with a phone call 1/2 hr before delivery . Great customer service , would recommend to anyone looking for furniture .
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