Oasisprint reviews

Oasisprint reviews

Good
8.8
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
117 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Started out great, but crashed at the last hurdle

I found Oasisprint and read the reviews. They were good, generally, and offered exactly what I wanted for the right price. The website was easy to use, and the business cards were ordered without any design problems. I paid extra for rapid delivery (next day). They advised me that they would be dispatched and would arrive as I expected. Stayed in to receive them. They didn't arrive. At 21.50 that night I received an e-mail to say that due to problems beyond their control they couldn't process my order and I wouldn't be charged (I wait to see). If I wanted the printing done, they recommended another company (more expensive, however).
Have since ordered and received cards from another company - excellent service, as promised with this one, however. No idea what happened to Oasis, or if they are still in business.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great people but...

I've been dealing with Kristine at Oasis Print with regard to my business card order and the customer service has been excellent, they helped proof my cards, checked the vector file and then turned the order around incredibly quickly - much quicker than advertised.

I had a slight issue with the card, I've asked for a specific orange to be used, this hasn't happened but when I called to discuss it, was told that the printer couldn't see the difference, a bit frustrating.
Having said that, Kristine then offered a full refund if I wasn't happy, provided all of the details that I needed and processed everything quickly. I'd use them again if only for the customer service.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent service

We had some business cards needing a very quick turnaround, order was placed at 1PM on the Thursday and the cards were delivered by 10AM on the Friday.

Excellent service.
Oasisprint

Reply from Oasisprint

Dear Peter,

Thanks for taking the time to leave your comments! I'm so glad to hear you were happy with our turnaround and delivery.

Best wishes,
Kristine Williams
Oasisprint Customer Support Manager
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great service

Your webiste is very easy to follow and understand. Ordering was completely painless and service/delivery exceptional, thanks, I will be using you again!
Oasisprint

Reply from Oasisprint

Dear Julie,

Thank you for the review! We're so happy you were pleased with the service you received.

Best wishes,
Kristine Williams
Oasisprint Customer Support Manager
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Friendly, quality and prompt. Will use again.

As above really. A great company and will even proof your work before it goes to print as part of the service. I will definately use them again
Oasisprint

Reply from Oasisprint

Dear Wayne,

Thank you for the kind review! I'm very happy to hear you're pleased with our service. Please enjoy the matt business cards, we look forward to printing for you again.

Best wishes,
Kristine Williams
Oasisprint Customer Support Manager
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Customer service excels

Had a slight problem with my intial order - trimming issue. Re-order was dispatched and recieved immediately.

Really impressed with the speed of customer care and the quality of the cards. Will be sure make all future orders with Oasis print as their customer service and quality are outstanding.
Oasisprint

Reply from Oasisprint

Dear Fayyaz,

Thank you for your review. I'm very happy that we were able to resolve that issue for you, and that you're pleased with the replacement cards! We very much look forward to printing for you again.

Best wishes,
Kristine Williams
Oasisprint Customer Support Manager
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Perfect products perfect service

I bought business cards, the product was perfect as was customer service and communication.
Thank you
Oasisprint

Reply from Oasisprint

Good afternoon,

I'm so glad we were able to provide such excellent service and business cards for you! Thank you for your review and for your business, we hope to print for you again soon.

Best wishes,
Kristine Williams
Oasisprint Customer Support Manager
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

great value, excellent service

I would not hesitate to use them again - quality very good
Oasisprint

Reply from Oasisprint

Dear Dave,

Thank you for rating us! I'm so happy to hear that your most recent order of business cards were to your liking. We look forward to printing for you again!

Best wishes,
Kristine Williams
Oasisprint Customer Support Manager
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

TOP-QUICK-PRO-SERVICE

Instant get back to you, quality check and proof and print soooo Quick and great.
I highly recommend this printer.
Oasisprint

Reply from Oasisprint

Dear Manuela,

Thanks so much for the fabulous review! I was more than happy to answer your questions about the order. Enjoy the silk coated business cards—we hope to have the opportunity to print for you again in the future!

Best wishes,
Kristine Williams
Oasisprint Customer Support Manager
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Not amazing, poor quality.

Quality of the card - Not great
Print quality - Not great
Online Self Upload program - Not great

Only thing was it was dispatched and arrived quickly. Other than that I will not be using this service again.
Oasisprint

Reply from Oasisprint

Dear Craig,

Thank you for the valuable feedback. If you believe your cards were printed incorrectly or to incorrect specifications, please contact me at support@oasisprint.com and I'd be happy to look into it for you.

Best wishes,
Kristine Williams
Oasisprint Customer Support Manager
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Exceptional quality & customer service

I ordered 2 sets of business cards via Oasisprint as they are one of the few who print on 400gsm paper. The qulaity of the print and finish is exceptional and I was very happy with the service, delivery and support I got from their customer service team.

Thanls Oasisprint
Oasisprint

Reply from Oasisprint

Dear Gareth,

I'm so glad to hear you're pleased with the matt laminated cards we printed for you! Thanks for taking the time to leave a review.

Best wishes,
Kristine Williams
Oasisprint Customer Support Manager
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent service thank you

Hi what Supberb service easy and fast will definitely use them again.
Oasisprint

Reply from Oasisprint

Dear Mark,

Thank you for the kind review! Please enjoy the matt business cards—we'd be thrilled to print for you again!

Best wishes,
Kristine Williams
Oasisprint Customer Support Manager
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great quality cards - Add ons made a cheap deal end up quite expensive

I'm over the moon with the quality of my business cards.
The order process on the web was easy and well thought out.
However. The price advertised is at best a little deceptive.
I placed an order for 100 Business Cards which is advertised on the site at £19 but in reality after postage and VAT it was more like £33 (I had no issue with paying £33 I just think you should be more open)
The postage is also a little steep for such a small order.
Overall I would use the service again but I could not offer this service to my clients as the price it too high to enable me to do so.
Oasisprint

Reply from Oasisprint

Dear Martin,

I'm glad to hear you're so pleased with your business cards! While we do state on the website that delivery is extra (since there are several delivery speeds), we absolutely appreciate the feedback—we're always looking for new ways to improve. If you're interested in offering business card printing to your clients, please email me at support@oasisprint.com to discuss options for resellers.

Best wishes,
Kristine Williams
Oasisprint Customer Support Manager
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Very fast service beautiful outcome really helps for a graphic designer

I got a good deal to start with and the cards were delivered fast and to a very high standard.
Cards feel very nice and the colours have turned out better then I expected and the box it came in really helps keep my business cards safe.
The only improvement is that it would be worth doing embossing or thermography.
I would defiantly use them again
Oasisprint

Reply from Oasisprint

Dear Katherine,

Thank you for your review! We're really glad to hear you were happy with your gloss laminated business cards. If you are interested in options or products not listed on our site, please email me at support@oasisprint.com to discuss what's available for bespoke orders.

Kind regards,
Kristine Williams
Oasisprint Customer Support Manager
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

really good quality and fast delivery

Great business cards!
Oasisprint

Reply from Oasisprint

Dear Leon,

We're so glad to hear you were pleased with your gloss laminated cards! Thank you for taking the time to share your review.

Warm regards,
Kristine Williams
Oasisprint Customer Support Manager
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

100% correct & exactly as I had hoped for. 100% happy.

100% correct & exactly as I had hoped for. 100% happy.
Oasis Print replicated a design & finish that is perfect. Superb satin finish & card quality. Thanks.
Oasisprint

Reply from Oasisprint

Dear Nigel,

Great to hear from you! We were happy to help you sort out your artwork files. Enjoy your Satimat Silk Coated cards—we look forward to printing for you again when you need more.

Best wishes,
Kristine Williams
Oasisprint Customer Support Manager
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Amazing amazing! Better than Vista Print!

After being very disappointed with previous business cards from other websites I was at first reluctant to order again online. But after stumbling across Oasisprint and checking out the prices and quality of the card there was no stopping me placing an order! I emailed my graphics over and had an almost instant response, they were very helpful and within only 2 days the business cards were in my hands and in a lovely protective plastic box!
I would highly recommend this website to anyone thinking of getting business cards printed!
The quality of your business should start with oasisprint!

Happy customer! Felix :) x
Oasisprint

Reply from Oasisprint

Dear Felix,

Thank you so much for your review! We're delighted to hear about the service and product you received from us. We look forward to printing for you again in the future!

Kindest regards,
Kristine Williams
Oasisprint Customer Support Manager
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

fast friendly efficient clear trusted helpful and human to deal with

thank you for producing just what we needed, resizing my graphics and delivering on time at a good price.
very delighted and will return.
faultless service.
Oasisprint

Reply from Oasisprint

Dear Alex,

Happy to help! Thank you for leaving us such kind feedback, we appreciate it! Enjoy the Silk Coated business cards, we look forward to printing for you again in the future.

Best wishes,
Kristine Williams
Oasisprint Customer Support Manager
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

An Excellent service

Your customer service staff member made the difference - Katherine (a good definition of customer service) - should be commended - patience , efficiency and extremely helpful.
Thank you -
Oasisprint

Reply from Oasisprint

Dear Marcus,

Thank you for your kind comments! I'm very glad we were able to help you with your order, and hope you enjoy the matt laminated cards.

Best regards,
Kristine Williams
Oasisprint Customer Support Manager
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

great quality

Pleased with the product. Exceeded my expectations. I was pleasantly surprised
Oasisprint

Reply from Oasisprint

Dear Rachel,

So glad to hear you are pleased with your Satimat Silk coated business cards. Thank you for taking the time to post your review!

Kindest regards,
Kristine Williams
Oasisprint Customer Support Manager

Oasisprint Details

About this company

Visit Oasisprint

Contact information

Call us on: 0845 680 8072
We live here: Barking, London
United Kingdom

Category

Oasisprint is ranked 47 out of 83 in the category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.