Product is as described and exactly as ordered. Had to chase them up for delivery only to be told goods were on back order, would have been nice to have been told this at time of order. The delivery service used is the dogs, timed notifications all the way to the door, first class.
We ordered a floor lamp which arrived reasonably quickly - the courier emailed us a 1 hour window of delivery, alot better than some... Unfortunately when we unpacked the lamp, the bulb holder was smashed to smithereens. Ocean Lighting responded quickly and the courier collected the parcel the following day. Got to wait now for the lamp to be reordered. We're very disappointed!
I have the pleasure of living in an Arts & Crafts house, and wherever possible
I like to furnish it in keeping with the character of the house, and these lamps
fit the bill perfectly.
Very stylish and at a great price, if they did them in larger sizes I would have
Reasonable priced bulbs and delivered on time without damages. I was also kept informed and updated about the delivery timings. Ocean lighting send you messages updating you of est delivery times. I haven't experienced their customer service as I haven't had a complaint yet.
We have ordered a number of items from Ocean and each time they have proved to be highly efficient. Email questions are answered quickly and fully and in a friendly way. Their chosen courier DPD gives accurate and timely advice as to delivery. Both are great to deal with.
received my order and the glass shade was broken, and there was a dent in the metal work, this is down to poor packaging. They couldn't give me a time frame of when I could have replacement
I am now left with an inferior product that I am having to repaid myself
The overhead lamp was not quite what I expected as it appears to be wall
rather than ceiling mounting type (my fault for not closely examining the item on site!)
Satisfactorily installed with effort.
Also the wattage is not as bright as the replaced light ( now looking to install higher wattage bulbs.
I have learned to examine items in more detail before purchase.
Having placed my original order with Ocean Lighting, I was so delighted with the prompt and punctual delivery as well as the quality of the product, I immediately placed a request for more items and once again I was very pleased with articles I received. I would not hesitate to order from this company in the future knowing that they have a wide range of quality products which are delivered on time and intact.
I ordered 2 light fittings which arrived promptly and were exactly as described. Unfortunately, they were too small for the position intended. They were returned (at my expense of course) but the refund was totally unproblematic unlike other sites. The staff were very pleasant and informed. I would shop with Ocean Lighting again.
Ocean Lighting is very competitive on prices and has a huge range of lights. The customer service was second to non and very helpful and communication almost instant which make a difference with a lot of other internet companies. I would use Ocean Lighting again when I require any sort of lighting. Thank you
Very competitive prices, excellent delivery via DPD, great company for anything electrical.
We loved the two lights we brought as table lamps in our living room. They were a great price and delivery was quick and excellent. These were great products to buy, thank you.
The service was quick, efficient and I will use it again and recommend it. Well done.
I needed my wall lights within 4 working days. I telephoned to order and the sales girls could not have been more helpful. Lights arrived on the day specified all in perfect condition and exactly as pictured on the website. I will be using Ocean Lighting again.
I ordered some light bulbs off ocean lighting which were compared to amazon a lot cheaper and within 2 days I received my order also they sent me an email stating what day it was going to come which was brilliant. Would defo use again for my electric needs
It was an easy purchase from start to finish. Good range on website, the bathroom light I selected was of good quality and style.
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