Bought a freedom office chair about ￡600 suppose to be new one but when i get it there were lots of scratches and wear dent on the back Aluminium frame . Seller offer me a discount for keep this . Fairly happy ! Hope your guys will make this things better in the future.
Original choice of chair would have taken 9 weeks to deliver. I sent an email to them and immediately they investigated. They found new stock arriving earlier with the same specs. Got my chair far sooner. Delivery was next day with great feedback to all my questions.
I've one of those jobs where I sit at a Mac anyway from 8 to 14 hours a day depending on workload and deadlines. Having previously bought two office chairs, the latter supposedly being ergonomic, I was still suffering with lower back pain so decided to bite the bullet and buy a Herman Miller Embody chair. After trawling the internet, Office Chairs UK had the right product at the best price and it was delivered exactly when they said if would be. Couldn't have asked for more. Oh and the chair is absolutely amazing :)
Everything went very smooth. Ordering on the web-site was easy. I found lots of useful information, videos, etc to help me make my choice. The delivery was made promptly after a phone call from the courier the day before. It is important to me to have a really good chair that support properly as I sit over 8 hours a day in it for work and when this chair arrive it really has lived up to the description. It really is a great chair.
I hadn't received information on delivery date or an invoice within the first 6 days after ordering the chair. Once flagged up, Office chairs came back to me with a response immediately and an apology for the lack of communication.
Recently purchased a Herman Miller office chair available for one-day delivery. I contacted customer service to ask some questions about the chair, and whether my address would be eligible for delivery next day at the time of order; the representative I spoke to was very polite and helpful.
All in all, even for someone buying a single unit and not a bulk purchase for an entire office, I'd highly recommend Office Chairs UK and will definitely return if I need office furniture in future.
My experience with Office Chairs UK has been outstanding. I have dealt with many companies supplying furniture, and Office Chairs UK have really impressed me with their helpful, prompt service. I did not expect them to be so on hand, keeping in contact throughout, when I had only purchased an item online. Thank you very much!