Office Chairs UK reviews

Office Chairs UK reviews

Excellent
9.0
from 0 - 10
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Review by confirmed purchaser

Impressive, friendly and personalised service.

After ordering my chair, I rang the company to enquire about delivery times. I spoke to the owner of the company who was friendly and most hopeful. Today I received another call from the company giving me an update on delivery information. This was in addition to web access to track the order. I have been very impressed with the company.
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Review by confirmed purchaser

Good company - poor couriers

I was looking for a Herman Miller SAYL chair - I'd tried one out in John Lewis and tried to buy one there, only to find out they were out of stock and would be for the next 8 weeks or so. At £600 per chair this was somewhat annoying.

I tried looking online and found OfficeChairsUK who were offering the same SAYL chair for about £470 - which was quite a saving and reckoned they could get me the chair the next day!

So, I phoned up to enquire and yes they had it in stock.

So, I took a gamble and ordered it. And it promptly turned up the next day! It's gorgeous and I've tweaked it to perfection for me.

The reason for the dropped star; TNT, the couriers. Couple of things; minor first, to keep costs down OfficeChairsUK ship with TNT who can't give you a delivery time other than between 8am and 5pm which is a touch annoying, but that isn't the actual reason for the lost star. The chair turned up in side a massive cardboard box, with no padding or other cushioning material, upside down! Fortunately, and as the lady at OfficeChairsUK said, these chairs are virtually indestructable, so the chair didn't seem to have suffered any damage. The couriers didn't seem to care the box had been nearly destroyed and the chair was balancing on it's back and seat, which was rather concerning. Still, the chair's fine, so only 1 star drop. And a saving of £130. Lovely chair too!
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Review by confirmed purchaser

Nice communications , poor product !

Bought a freedom office chair about £600 suppose to be new one but when i get it there were lots of scratches and wear dent on the back Aluminium frame .
Seller offer me a discount for keep this .
Fairly happy !
Hope your guys will make this things better in the future.
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Review by confirmed purchaser

Helpful and accommodating

On a bulk purchase they were able give me a good discount and flexible with payment type. Unfortunately the lead time is 3 weeks, but this is the suppliers fault, not theirs.
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Review by confirmed purchaser

Excellent service and speedy delivery

I needed a decent new chair for my home office and found what I was looking for on Office Chairs website. Competative price and next day delivery.

Very pleased overall.
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Review by confirmed purchaser

great customer service

v helpful staff and quick delivery
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Review by confirmed purchaser

Professional, quick service

Quick next-day delivery, handled my queries promptly. No problems!
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Review by confirmed purchaser

Friendly, no hassle service

I've ordered from OfficeChairs UK on four occasions recently.

Every experience has been a positive one. Competitive on price, delivery when promised, good telephone service. Not a lot more that anyone could ask for really:)

I would recommend OfficeChairs UK without hesitation.
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Review by confirmed purchaser

Above and beyond.

Original choice of chair would have taken 9 weeks to deliver. I sent an email to them and immediately they investigated. They found new stock arriving earlier with the same specs. Got my chair far sooner. Delivery was next day with great feedback to all my questions.
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Review by confirmed purchaser

Perfect service!

This company were fabulous. I made an initial enquiry, which was dealt with promptly. Then I received my order within 48 hours. Why go anywhere else for your office chair.
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Review by confirmed purchaser

Terrific service

Office Chairs UK delivered the Herman Miller Sayl chair I ordered on time and with courtesy. The chair is perfect, as was the service provided by this company.
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Review by confirmed purchaser

Amazing product, amazing service

I've one of those jobs where I sit at a Mac anyway from 8 to 14 hours a day depending on workload and deadlines. Having previously bought two office chairs, the latter supposedly being ergonomic, I was still suffering with lower back pain so decided to bite the bullet and buy a Herman Miller Embody chair. After trawling the internet, Office Chairs UK had the right product at the best price and it was delivered exactly when they said if would be. Couldn't have asked for more. Oh and the chair is absolutely amazing :)
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Review by confirmed purchaser

floored! !

Great service and an excellent deal. Richard gave great customer service the chair was delivered exactly as promised and it is awesome
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Review by confirmed purchaser

Very efficient service. Product as described.

I would recommend them, good info on website.
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Review by confirmed purchaser

Great product, great service, great delivery

Seat is awesome, went for the Sidiz T50 series and very happy, came assembled and was delivered to the location in the house with care and minimal fuss
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Review by confirmed purchaser

Everything went very smooth. The delivery was made promptly after a phone call the day before and it really is a great chair.

Everything went very smooth. Ordering on the web-site was easy. I found lots of useful information, videos, etc to help me make my choice. The delivery was made promptly after a phone call from the courier the day before. It is important to me to have a really good chair that support properly as I sit over 8 hours a day in it for work and when this chair arrive it really has lived up to the description. It really is a great chair.
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Review by confirmed purchaser

Perfect customer service

Absolutely professional service and attention. Kept up to date, and delivered on time.
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Review by confirmed purchaser

Fabulous service, could not be bettered

Everything was simple and easy and all promises were delivered. Best of all my new chair has changed my life!
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Review by confirmed purchaser

Had an issue with after sales communication which was immediately resolved once flagged up.

I hadn't received information on delivery date or an invoice within the first 6 days after ordering the chair. Once flagged up, Office chairs came back to me with a response immediately and an apology for the lack of communication.
Three Towns Office Equipment Limited

Reply from Three Towns Office Equipment Limited

Dear Liam thank you for flagging this up. Our customers normally receive a login area link on the order confirmation so that they can review delivery times etc but unfortunately in this case there was an error with the automatic generation of this link. We pride ourselves in our customer service and will do all we can to make sure that the rest of your buying experience is outstanding.

Three Towns Office Equipment Limited Details

About this company

Visit Office Chairs UK

Contact information

Call us on: 0845 6001917
We live here: Ashley House
ME20 7JZ Aylesford
United Kingdom

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