[REPLY]
Only once did I try a 'compatible cartridge' and it was a disaster, so I have stuck with OKI originals ever since. OKI Buyer prices are competitive, you know you are getting the right product, the site is easy to use and the 'next day delivery' has always been 'next day.
I ordered a replacement fuser unit as a matter of urgency. Even though your stocks were low due to flooding in Thailand, you sourced a replacement unit for me within a couple of days and had this delivered. I will definitely use your website for all my oki products in the future.
Excellent for price, delivery and all round service, I will not shop anywhere else for OKI consumables
I have used this company to buy all my OKI laser toners over a number of years.The service is excellent and prices very competitive. I don't need to look elsewhere.
Ordered at 4.45pm and we had it delivered the following day. Superb service and good prices makes for a happy customer.
The delivery was fast, the ordering was easy and the service was excellent - you couldn't get better - and it was the cheapest on the web!
Amazing - will definitely use again!
We love ordering from OKI Buyer as it is just such an efficient service
First class service as usual. Competitive price-wise and you know you are getting genuine toners. My orders have always been delivered the next day - so reassuring to know when you suddenly have that unexpected print job. I have no hesitation in recommending OKI Buyer.
aspected delivery de next day before 16:00
delivery arrived 2 day after at 18:00
Hi Alessio
Sorry the delivery took longer than you expected. We do aim to despatch for next working day but sometimes that isn't always possible. Apologies again for the delay.
Daniel
OKI Buyer
After looking at various other supplier sites, this one appeared to have good reviews, and competitive prices. I ordered 3 toner cartridges - 2 were dispatched and arrived the following day. Email from OKI Buyer also sent to explain 3rd cartridge not in stock (despite being advised on the website when ordering that it was in stock). However, it arrived within two days which was acceptable.
Overall, very satisfactory service and good pricing.
The service of Oki Buyer was amazing. I ordered a part for our office printer just before 17:00 - and the part still came the next day!!
Getting it ordered and paid for online was simple. I would definitely use them again....and again. :-)
Always dispatch same day which is a relief as I'm always out of toner!
I quite enjoy dealing with Oki Buyer, though I find it a bit frustrating that 50% of the time when I telephone I have to leave an answerphone message rather than speak to a real person immediately. I suppose the other thing that tends to frustrate me a bit is that anything more than a minor tech support question, either pre or post sales, I am referred direct to Oki rather than OkiBuyer being able to sort out my issue themselves
Hi Tim
Many thanks for your review. We're always looking to improve our level of service so your comments are very helpful. Often OKI themselves direct that certain calls or issues are directed straight to them but I certainly take your point which we will try to improve on.
Kind regards
Daniel
OKI Buyer
Very helpful staff and toners arrived quicker than expected
Your service has been good and OKI's after sales service is fantsatic. Allways answering ( and few) tech problems with the printer. Have you reccommended to others.
very effeicient delivery, my only bugbear is where to return the used cartridges, why not have a return label, I think they tell you to look on the website.
Great service - ordered it at around 4pm arrived the next day at 9am - excellent!
Quick and easy and a good price - only issue would be that the contact details could be more visable (there is no phone number)
Would be happy to use OKI Buyer again
The service from Okibuyer was excellent butthere are problems with supplies from the Oki Group as a whole which I understand are totally beyond their control. Notwithstanding, it is frustrating to have learned that my machine was to have become completely unusuable before emergency supplies were issued. I have concerns over this with regards to future purchases of Oki machines.
The most competitive prices on the net
Easy to order, delivery arrived as promised the next day!
I was very impressed with the service & prices. The image drums were cheaper than everywhere else I looked & they were delivered the next day.
Thank you!
Fast service and immediate notification of the portion of the account that is not yet available for delivery. Awaiting the rest of the order.
I have found the service to be without fault. Price is competitive; delivery is very quick; all round service and support excellent
The process was easy, the response time was very good but its expensive
Have been using Oki Buyer for some time now and have always had an excellent service from them. They usually have plenty of stock and all items are delivered the next working day. If there is any problems with stock they always contact you immediately with an ETA so that you can manage your work accordingly or source the item elsewhere if really necessary. Luckily this doesn't happen often though.
Sales person went out of her way to make sure we recieved our order
I have worked in a very busy property development office for over 2 years and after many bad experiences with toners being ordered and not turning up, or paying a large sum for the ink, I came across this website. They are very straight forward and easy to use (when I needed advice via telephone they were straight on the phone - no terrible hold music etc) Most pleased with this service!
I have been ordering consumables from OKI Buyer for some years now, and my order has always been delivered very speedily in secure packaging.
Has anyone else managed to get an image drum for an MC361 every single supplier either makes it clear on their website that it is out of stock or they wait until I have purchased to tell me it's out of stock.
My office has been without a printer since December we've had to buy another ([link] not OKI never had this problem with them) and the only response I get from OKI is that their factory is based in Thailand and they haven't received any more. It's frustrating enough that the printer requires this, some might even call it a scam and here I am willing to pay the £100+ and unable to do so.
Very quick - actually turned up next day even though I only ordered it late at night the day before.
Genuine OKI parts.
I have been a customer for several years and every time the items I have ordered have arrived quickly and well packaged. A great service at a reasonable price.
first time on this site, best price found on a quick search, website easy to use and delivery within a good timescale, all in all well worth visiting. 4 stars now but if this performance is repeated worth 5
Unfortunately there was a problem with my order items not following through the order correctly, but I was called up promptly and told I would need to reorder and my old order would be cancelled, I did this, received an order cancellation and new order confirmation by the end of the day.
Perhaps their payment scheme is a bit flaky, but I was impressed with the customer service to rectify this, and I still got my cartridges the next day for the best price around, so I'm pretty pleased!
Good efficient service, very happy. One complaint though: the yellow sellotape you have been using on parcels was cheap, nasty and sticky. The red tape on the latest parcel seemed a bit better, but I'm not sure how much better.
Despite being told order would be with me next day. A week on I had to chase order. I have received part order on 2 seperate days and still awaiting for a final total cartridge to be delivered. Incidently, the total orginal order was for 4 toner cartridges.
I'm very sorry that you have had to chase us for an update on your order. OKI are experiencing real problems with their stock at the moment and we have been trying to let everyone know the situation as soon as they place an order so I can only apologise that you weren't kept informed of what was going on.
Daniel
OKI Buyer
I've been using Oki Buyer for my business toner needs for over four years and they have never let me down on service. A nice easy to use website for ordering, delivery has always been made as advised (I.e.Next day if ordered before 16:30) and the prices are always fine.
Highly recommended.
Very easy to use website and ordering service. Goods arrived when stated. Would use again.