We booked a hotel in Madrid using Olotels which provided a great deal. Within minutes of the booking we received the confirmation. When we arrived at the hotel everything was as per our reservation and we were given a great room. We will use Olotels again in our future trips.
I found it thought another search engine and all the process in the shopping was fine. I used Olotels to book a hotel in Paris with was a reasonable price for what are the prices there, although it was a bit far from the centre.
Olotels lack a way to give opinions about the hotels, so I read opinions elsewhere, but it had the best price.
I'd never used Olotels.com before mainly using LateRooms for years - had tried other sites but always ended up using LateRooms
This is the first time I have been tempted elsewhere - found hotel where we wanted at an extremely good rate - all document sent quickly no problems at all. A fast, smooth easy transaction. Olotels will certainly be one of my first stops when next looking. I have no hesitation in recommending them to friends.
I booked a hotel on 09/23/2013 and last Wednesday I had requested a cancellation( several times through phone and email) I contacted email@example.com, firstname.lastname@example.org, and even tried the contact us email on Olotels.com home page(which I know states YOU WILL BE CONTACTED WITHIN 48 hours) . I have not had one email or phone call back regarding my cancellation. I even tried to login to my account and it did not let me sign in; so I typed in my email to receive my password(several times) and no email was sent. I would like to know when I will be refunded?
Casper Resenbro found this review useful
Found the link to their website through Trivago listed at £92. The link let me click "book" and enter all my details. Then proceeded to tell me the room was gone (twin was showing as 4 available and double had "green" availability) and when I ran another search the room was available again, this time at £176. Look on their Facebook page and many have had trouble with hotels not having the reservation or them taking money twice from their account. Stay away!
My hotel-reservation with Olotels went perfectly. I made the reservation for the hotel, payed by creditcard and I got my voucher for the hotel immediately via e-mail. Three weeks later I checkt in to the hotel without any problems.
I'll use Olotels.com again for sure.
Hotel very clean and in a good location. The bar was not open half the time and access to the pool should be through the hotel. There was very little information on the area in lobby and reception staff were not very help full.
Was trying to book a hotel for a conference and hotel website showed it was all booked. I went through kayak.com instead and it showed that not only rooms were available but also lower priced. I took a chance and decided to go with the website I had not heard of and was pleasantly surprised that the reservation went through. Only hitch is that there is a credit card charge and the subsequent foreign transaction fee (for US users).
I was trying to book a room for commonwealth games at a reasonable price not the stupid prices offered by everybody else, came upon this site and achieved room satisfactoryprice and very happy with feedback. Well done
We booked a room for 1 night at a 5 star hotel in Manchester. We got a very good rate with Olotels. However when we arrived at our hotels we were told there was no booking. Coincidentally, a couple were also at the desk waiting for their query to be resolved which we found was the same issue as ours. The receptionist called Olotels to sort both our missing bookings out and found for some reason both our room bookings had been cancelled . Lucky enough the hotel were able to accommodate us but it was very frustrating and worrying wondering if we were going to get our room or not. Having not used your website before I also worried that I had booked on a fraudulent website. This put a very bad start to our evening away and meant we were delayed.
by the way, I reserved by name Mr. Miyazaki but actually I, Mr. Kenji Mori, staid at Hotel,
I used my credit card for reservation too.
Can you change the reservation name so that our accounting section would not complain for the receipt without my name.
Do not use olotels.com to book your room. They are a new company and completely unreliable. I disputed the charge with my credit card company and am extremely pissed.
Had a quiet time at Melbourne, hotel clean, breakfast good, pool had great hours and staff were very helpful, especially the staff member who allowed me to use the pool shower 12 hours after I checked out.
Cheap and well located.
I booked a 4 night stay in Barcelona. After a fair amount of research and reading of reviews I kept coming back to Hotel Astoria. It was exactly as the pictures on the Internet. I didn't book breakfast as I was told that it was cheaper to eat out than in any Hotel. Once you work out where you are the Hotel is in a good location with a Metro Station 10 mins walk away & Taxi's are parked just across the road. I would definitely stay here and would recommend it to anyone that asked.
Booking with Olotels simple, straightforward with no problems. Easy to print out
relevant paperwork. Check in/check out - no problem
Belsfield - Bowness on Windermere
A large old hotel which is part of the attraction, great great location for local and travel further afield, large free car park. Getting expensive for a three star.
After my original review below the company contacted me and listen to my complaint and promised to look into where in the purchase process they would tell about the credit card fee. This is why i have raised it from ** -> ****
I felt fooled after while they added costs which was not given upfront before selecting.
After the purchase they sent spam offer.
I have been using this website for the first time and was impressed by the discount rates offered on top hotels. Eveything worked great, would recommend the site and will use it for my next trips.
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