OnePlay.com reviews

OnePlay.com reviews

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Review by confirmed purchaser

This site appears to be serious

The site definitely works. I have contacted their customers support and got a quick answer. However they have a weard verification system when you use your credit card where they draw an amount from your bank account and the you then write the number they have drawn as a verification on their site. That is not very convenient.

This review has been reported to customer service by the company for missing proof of purchase.

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Review by confirmed purchaser

quick

good and very quick delivery of password
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Review by confirmed purchaser

awesome!

The game I downloaded works perfectly :)
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Review by confirmed purchaser

worked perfectly and check. :)

Problem free shopping.
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Review by confirmed purchaser

Was sceptical...but was very happy in the end!

In all honesty, I initially thought the website seemed very amateurish and a bit suss. The constant requests to "validate" my credit card details didn't bode too well either. But I ended up paying with paypal and they sent me my CD key within a few hours. I am happily playing my game through steam now! So overall, a great experience.
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So far absolutely aweful

I attempted to verify my card on the site by having it charge me 2-3 $ but instead it only charged me 1.13 $ i thought the 2-3 was probably just a rough guess and thought nothing of it but instead when i went to input the amount it denied it several times until i had to contact support which was an estimated 6 hours on a good day which is just unacceptable for a standard, the overall experience at the moment is less then unsatisfactory.
OnePlay.com

Reply from OnePlay.com

Dear Cameron,

We have replied your customer service ticket, please see the solution.
We hope that you therefore will reconsider your review.

Thank you for choosing Oneplay.com
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Review by confirmed purchaser

my code dident work...

code dident work..
OnePlay.com

Reply from OnePlay.com

Dear Axel,

We can see our Customer Support has an open ticket with you, we will contact you asap.

Thank you for choosing Oneplay.com
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2 Hours since purchase.

I bought a game 2 hours ago and I havn't received the game yet. It might be because this is a weekend but then you should have something saying how it is in the weekends. Also the game is "Code sent by E-Mail"
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Review by confirmed purchaser

Great and easy!

Great and easy!
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Review by confirmed purchaser

I got a used code..

I bought The Sims 3 here, but when I was going to redeem the code it was already used. I´ve waited since Wednesdays to get a new one and I´ve waiten for mails and so on. I hope I´ll get a new one because otherways I´ve paid for a used code?!
OnePlay.com

Reply from OnePlay.com

Dear Louise,

Please reply to your customer service ticket, we are waiting for information from you.
We will find a solution for this issue with you, and when the case is closed we hope you will reconsider your review.

Thank you for choosing Oneplay.com
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Review by confirmed purchaser

Paypal not working..

Hvorfor tilbyde paypal, når det ikke virker?

Visa kort kørte lige igennem.
OnePlay.com

Reply from OnePlay.com

Hej Mads,

Paypal fungere men der kan være nogle problemer.

Udfordringen opstår hvis man ikke har tilknyttet sit kreditkort som alternativ betalingsform i paypal.

Vi ser frem til at betjene dig igen.
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Review by confirmed purchaser

Hurtig og rigtig god kundeservice

Nemt at bestille fra og da jeg havde nogle spørgsmål til kundeservice fik jeg lynhurtigt et svar. Kan godt anbefales
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Review by confirmed purchaser

I got what I ordered without any complications.

Ordered D3: Reaper of Souls and got the code within an hour. It did look a bit shady to get a picture of a the game code on my profile, but it checked out.
Maybe clarify why the code is delivered like this and enhance the picture quality as it was a little bit blurry.
I have no reservations buying games here again.
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Review by confirmed purchaser

Good Customer Service

I was buying Elder Scrolls Online Pre-order from OnePlay after the sale they wanted to validate my VISA card by having me send a copy of my Passport (as a new customer) which made me reconsider and wanted to abort the deal.

After writing to customer service about my request and not entering my account on their homepage when the sale went through so that I would get access to the pre-order code, they wrote me back saying it was no problem and that I would get my money back.

All in all in ended happily and I felt I got a good treatment by customer service. Their prices are good and if they change their validation proces I would most likely buy from them again.
OnePlay.com

Reply from OnePlay.com

Dear Christian,

You do not have to supply any proff or validate your credit card.

This is an option you have if you want to get direct downloads with no wait.
Also you can validate your credit card without supplying any documents and only charge your credit card a small amount which will be refunded automatically.

We look forward to seeing you again.
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Review by confirmed purchaser

Perfect!

Easy payment, easy delivery, as fast as it can be, i guess. Nothing bad to say about it! Even got the pre-order edition of Diablo 3 RoS, even though I didnt pre-order. Will use again!
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Review by confirmed purchaser

Godt og billigt

Godt og billigt
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Review by confirmed purchaser

Som det skal være.

Super god pris og hurtig mail med kode.
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Review by confirmed purchaser

Great service, unnecessary errors.

Bought a code for Elder Scrolls Online, got my code really really fast, problem was that it was unreadable.
Contacted customer service got a readable version of the code, unfortunately the code was invalid, then back to customer service and got a new code.
Fast and great service.
P.S.
First time I have ever had an invalid code, from Oneplay.

oneplay.com Support

Om virksomheden

OnePlay.com Online Video Game Rentals - Rent or Buy Video Games Online OnePlay is Europes best online video game rental service. Rent or buy PS3, Xbox 360, PC, Android games. So what are you waiting for? Get access to game rentals delivered to your door starting at only €4.99 for your first month. Digtial PC/Android rental downloaded directly to your preferred device.,Cancel any time you want. There are no due dates or late fees ever. OnePlay also has the best prices on cd-keys. We deliver your cd-key within 5-60 minutes.

Visit OnePlay.com

Contact

Call us on: +45 38 41 4000
We live here: United States

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