Onlineglassesdirect reviews

Onlineglassesdirect reviews

Good
8.2
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
13 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Thank you!

Just wanted to say a big thank you for getting my glasses to me at such short notice. I'm already getting lots of compliments about the frame! Very impressed with your service, I'll be back. Happy new year to all your staff. x
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Fantastic service. Even over the Christmas period!!

Never thought they would be able to replace my varifocal lenses in time for the festive period, as they only received my frame on the 19th Dec. Couldn't believe it when my glasses arrived on my door Christmas Eve!! fantastic service and very, very cheap prices for Varilux lenses. Thank you, you now have a customer for life.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Easy to use site,efficient and cheap!

Great website and very easy to use ordering system. Got my varifocals made and delivered well within the quoted timescale. Will use again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Very helpful, great service!

As I first time wearer of glasses I needed some advice on lenses and frames. Lady I spoke to was very helpful and patient, she answered all my questions. Glasses arrived 4 days later and the world is in focus again. Excellent service from start to finish.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

A very happy customer.

I wouldn't usually take the time out to write a review but the service and glasses I got from this company was outstanding. Even my local opticians didn't look after me this well. I opted for a home visit as I live local and lady was polite and professional when taking my measurements. Had the glasses delivered to me within a week.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Life savers!

After I stood on my glasses, they made some emergancy glasses free of charge whilst I waited for them to make my new varifocals. Now that's what I call service!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great service, quick delivey

Reglazed my vintage frame with new varifocal lenses. Quick, friendly and efficient. Thank you for your service.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

very poor service and performance

I used these people to repair a very expensive pair of Linberg glasses.
They did a very bad and expensive job. I sent the glasses to reglazemy glasses who did a perfect job at a fraction of the cost...AVOID onlineglassesdirect. Expensive and poor qulaity and service
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Quality service

I needed some replacement glasses after mine broke and they managed to get the frame I wanted even though they did not list them on their website. I got the glasses with free lenses delivered to my door 4 days later and they didn't even charge a delivery fee. The glasses are excellent quality and I'll definately use them again if my prescription changes.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Impeccable service!

I didn't think service like this still existed here in UK! Paul and Nicola have been brilliant in helping me purchase my new varifocals and they even gave me a fantastic deal on 2 pairs. Both pairs arrived just over a week and they are superb, I would never had got them for this price or received this level of service from a normal high street opticians. Once again, thank you so much to Paul and Nicola, you are a credit to your company.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great Service and price

I've never found the Varifocals I wear cheaper than these guys sell them for. Got them with all the coatings and they came delivered within a week with a new case and lens authenticity card with coating guarantee. Can't recommend these guys enough!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Very impressed!

It's not often that you stumble on a small online company that can offer such good service and value. These people really know their stuff when it comes to lenses for your glasses and they beat the high street opticians in price by a mile. Got my own Oakley frame fitted with new thinned down lenses for less than half the price I paid when I was last at Vision Express and they turned the job round and had it delivered to me in less than a Week!! I'll be using this company again for sure, very impressed.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Top notch service and great communication

I had previously bought my glasses from another big online retailer and was very disappointed by the service I received, not only that but the glasses were made wrong as well so as you can imagine I was very hesitant to buy online again.

I came across this company after reading some good reviews on a consumer forum. I needed to buy varifocals so I wanted to talk to someone about it before ordering. I phoned and spoke to someone who was extremely helpful and polite. She put my mind at ease and chose some lenses for me that suited my budget. All I can say is 'Fantastic'. from beginning to end they kept me informed of my order progress and shipped my new glasses to me within a few days. I'll definitely buy from them next time my sight test is due.

Is Onlineglassesdirect your company?

Get to know your customers. Simply claim your company now. Get real customer insight and respond to your reviews. It's free.

Claim this company Learn more

Is this your company?

Try out Trustpilot's exclusive tools for gathering reviews-- get started with our Kickstart service! And remember, it's absolutely free to respond to reviews. Learn more

Claim this company

Details

About this company

Visit Onlineglassesdirect

Category

Onlineglassesdirect is ranked 16 out of 21 in the category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.