Difficulties with the photograph I provided (my fault!) but all at Orbitprint were more than helpful on suggestions for alternate sizing/cropping. Having agreed the best format the canvas arrived the very next day.
Absolutely the WORST internet experience I have ever had. Sold me untruths regarding delivery dates, sold me untruths about being able to track the item, charged me a lot more for postage to an address because it is on an island, even though the Royal Mail service costs the same to post to this location.
Tried to complain when item had not arrived 3 days after promised delivery date(which I had to pay more for anyway), but the customer service agent was like a politician, avoiding answering direct questions, trying to turn everything back on me, and eventually even becoming rude, as if I shouldn't moan about the fact that my good money had paid for something which had not arrived, and seemed to be inconveniencing the person.
I would go as far as to say that I will be advising that Orbitprint should never be used by me, my family, friends, anyone who reads this, as it will save you money, and hours of complaining if you use a more reputable company.
I used this Company for the first time and it was completely trouble free, brilliant service, great delivery and an excellent product, other places have lost my orders now as I shall be using them for 99.9% of my orders in future (shame about he A0 Glossy)! A good Company, good service, excellent finished products. Many thanks to them.
THANK YOU GERAINT - the print has just arrived and it is amazing!! My sister is obsessed with flamigos and we took this photo specially for her . It's for her birthday tomorrow, I hope she loves it as much as we do. Thank you for all your patience and speed with answering ALL my emails !
Brilliant service. After initially deciding what photo on which canvas I wanted I changed my mind. The fabulous Geraint kindly arranged for the photos to be swapped and the end result was far greater than expected. All canvases are bright, clear and visibly stunning. Would definitely recommend this company to anyone wanting to purchase a photo on canvas. Well done everyone at Orbit Print
I used Orbit for the first time to order a photo canvas. They were so easy to order online. Very quick processing & super quick delivery. Very professional item. So pleased with canvas. Will definitely use again. A big thank you to Orbit.
These guys are amazing!! I have used them twice now and the quality Of the canvasses are top quality!! They are brilliant when it comes to responding to emails and orders, fast excellent customer service!! I would rate them as the best company for canvasses!! Top quality guys keep up the amazing work!!!
I put in a picture to them that they advised rightly would need a lot of cropping to work on the canvas I wanted. We exchanged various emails but I couldn't get it to a position where I was happy. I asked if I could change to a different picture instead which was no problem for them and they produced it next day for me on canvas. Cheers guys
Thank You for your great service 30 x 20 canvas ordered on a Wednesday at > 19.30 in my hands on Friday at 10.30am . I ordered with a bit of concern > because you are so much cheaper than everyone else but what a lovely > surprise a great product great delivery and excellent value for money .I > have already recommended you to many of my friends
My second time using this company, had two A3 digital prints I wanted put onto canvas, after an initial delay (which I was informed about), my fault for choosing the 3rd week in December in placing my order. Very impressed in the end result, and will definately be using this company. Very happy customer.
I can't rate this company highly enough I had two fabulous canvas prints, they broke their necks to get it to me on time even with the Xmas back log, very helpful and friendly staff.. Highly recommended I will most certainly be using them again!
As a professional photographer we get asked more and more often for canvases. I have tried several companies now and felt very let down by them all so we tried Orbit with caution given the low prices. I am stunned by the reproduction, quality and speed..I think I have tried every company in the uk and Germany over the years and have never received such clear, precise work it is amazing. I find myself thinking what would I do if they disappeared. Brilliant just brilliant forget the rest, forget groupon deals..try them I would put my professional name to them
Came across these guys by chance as it happens, was looking to compare prices and products between vista and photobox and an advert popped up on Google for orbit print offering 50% off sale price so thought I'd have a look (as you do!) prices were great! They had exactly the product and options I was looking for (others fell short on dimensions etc) And the ease of the ordering process is fantastic with several options on postage/pick up, just one word of advice would be to read the small print when adding "proof email" to your order as it can delay the process by 24 hours... I was click happy and missed that! Though it arrived on schedule thanks to the guys there.. Communication was excellent! I couldn't fault them if I tried! Would definitely use orbit print again and recommend them to anyone! They made my idea for an original and personalised birthday present into a reality. :-) Very happy camper :-)
Just had a canvas done, very pleased with it, looks great, would reccomend Orbit in every aspect from taking the order to a very fast turn round and delivery. 1st class, will most certainly use you again.