We were super happy with the Orbit Print service. The order process was easy and swift which helped as we were in a rush for our print. The prices were far better than anyone else and the quality was fantastic. You won't find a better printers.
We really appreciate their help and service.
Spent a few hours going through the internet, compared at least six company's on price delivery and ease on how to price and size a canvas with the picture, Orbit came out on top on all points, I did pay extra for confirmation on how the final canvas would look and I must say I was not disappointed when the canvas arrived, my wife now wants two more for the front room, that will be after Christmas.
Thank you Orbit for a job well done
Vasilis N Kypreos
I ordered a very large canvas, dispatch was quick but when unwrapped I noticed the corner and side were slightly damaged,Orbit print offered to replace if I could prove I had scrapped the old one or give me a 20% discount on buying another copy ! all in all both options seemed to be not very good to me. So in will look elsewhere for Canvas prints in future.
Ordered a large canvas print of a school project that was a non-standard size. Orbit were great in providing a proof and checking I was happy with the suggested final print size. Arrived super quick following approval and my head teacher is delighted with the finished canvas, which at nearly a metre tall has proved to be amazing value for under £45! Would definitely recommend.
Quick service, and after looking around they were the best price.
Good communication too as I originally uploaded the wrong image so they reacted swiftly and paused things for me to allow me to upload the correct image which was very much appreciated.
The actual canvas print is really good and the colours are really vibrant.
Had we realised there was a tiny fault on our original photo we probably would have picked another one. We would have appreciated your quality control team telling us it really wasn't good enough 'cos now it's the first thing we notice as it's ten times bigger!
And on your production side, the photo is not 'square' to the frame. i.e. the bottom and right hand edges show a white tapering margin which should not be there at all.
So between us we didn't do very well did we?
Well you did ask!
I placed my order for a canvas print online couldn't believe how easy it was, great service from placing my order to tracking it all the way to processing and finally delivered in about 7to 10 days, would highly recommend orbit print and would definitely use them again, thanks a lot
I have used Orbit Print several times now. At first it was because they were the best value, with their products half the price of other printers. But after I received the first order, I realised I didn't want to ever use another printer again as the quality was fantastic. Each order has arrived quickly and always with a tracking no. as standard which gives peace of mind. This is fantastic considering the postage is free. I have only ordered canvases but will use them for any other future printing. I would recommend Orbit Print to anyone.
Thanks guys for delivering such a great quality product and service. I was really impressed with easy to use ordering system. As a designer I have used many different printers in the past but I was especially impressed with quick turnaround time and value for such a good quality product. I will be most definitely recommending you and using you again for future projects!!
This is my third order for canvass prints from Orbit print, but the first review. I have to say I was not disappointed in service, quality of product. As an discerning photographer I want my prints to highlight my work, I was initially concerned as I saw acouple of negative reviews and I was not sure about MDF frames, I needent have been, the MDF frame Iis good and you would never know once it is on the wall. The prints are vibrant on prenium canvass, a littlr smoother than some, but stands out well on the wall. The speed of production and delivery was excellent, I ordered over the weekend and the prints are usually delivered on Tuesday or Wednesday the same week.
I have placed orders for 80 canvasses with Orbitprint over the last couple of years and I have to say the customer service is excellent, the product is outstanding and the delivery service very efficient. On the couple of occasions I have had problems they have acted swiftly to resolve them and I am delighted to recommend Orbitprint to everyone I know.
I placed an order online, however, one of the orders needed to be a custom size, which required an additional charge. I was requested via email to call to make the payment. I tried many times throughout the day and the phone was either engaged or ringing with no answer. I informed them of this via email and was asked to try again the next day. Again I tried many times throughout the day and it was the same story. That was my FRUSTRATION. Finally, after requesting that the order be cancelled, somebody rang me to take payment!
After two or three days my order arrived, which was great......except here comes my DISAPPOINTMENT.....the special sized frame I had wasted all that time trying to pay for was the WRONG size.
Yet more of my time was spent sending TWO emails before I got any response regarding my complaint (I knew there was no point trying to call). I was asked to send a photo of the frame next to a tape measure, which I did. Orbit agreed that they could quite clearly see that the frame was the wrong size and that this was their mistake.....Here comes the SHOCK......despite the fact that I have been totally inconvenienced by their error, they gave me THREE options to rectify it.....FIRSTLY, I could send them the frame back for them to 'recycle' - I get to have a trip to the post office and pay for this option; or alternatively I could pay a "SMALL FEE" of £12.99 (which was approximately how much the print cost in the first place) and they would send a replacement (how very good of them!); or finally I could DESTROY the picture of my 5 month old baby son and send them photographic evidence that I had done this. They would then send me another!
Now, correct me if I'm wrong, but I would have thought that it would possibly be intelligent customer service when a company has made such a mistake to say something along the lines of 'Really sorry about the mistake...blah blah.....sorry for the inconvenience.....etc etc....we will get the correct sized frame out to you asap......oh, and if you can use the other one, then feel free to keep that by way of apology.'
Shoddy all round really.
Very happy with the printed canvas I received, as described an excellent service and at a great price
I have recently had two photos mounted on canvas and was very pleased with results. There was no perceived difference in the colours when viewed on my PC and the final printed canvas. The turnaround from uploading the photos on line to delivery was very quick and looking around the web at similar services the price was very competitive. Would definitely use the company again.
This is the 4th large canvas we have ordered from Orbit Print. All have been excellent standard and the customer service is fast & polite when I've asked any questions. Also can't believe the value. Some other companies are ridiculous.
People always comment on our canvases around the house. I always tell them where we got them from.
Will use them again.
I found everything about Orbit being useful. The website was clear on what I was getting, Gave me lots of choices and even gave me the opportunity to change my mind.
The service - despite me taking the cheap options, was quick and efficient. I got the items before the estimated date, in perfect condition and even with a smile from the delivery driver whom was soaked to the skin. You cannot ask for more.
I will and I have used Orbit Print again. To date I have ordered 6 different size Canvas prints and have no complaints. I have recommended them to others.
Brilliant service all round from using the web site to receiving the Canvas print,
I could not recommend more highly,
I ordered a canvas print with one of my daughter's wedding photographs. The quality of print and colour is lovely, it was very well-priced with speedy delivery
and great communication from the company at each step of the order. I would definitely recommend.
I have bought 5 canvases of all sizes from Orbit over the past three weeks. Some for Christmas presents, quality of the product is really good, and for a customer as I am starting out with my own photography business. I would definitely recommend Orbit Print for all your canvases.
Great Customer Service too, makes me look good with my customers, and the fact that I can pick the canvas up when convenient for me is a bonus! Even without being able to pick the canvas up the next working day, very quick turnaround. Thank you.
MORE THAN PLEASED WITH THE CANVASES, BOUGHT THESE AS A CHRISTMAS GIFT, WELL PRICED WITH QUICK DELIVERY, WOULD DEFIANTLY USE AGAIN
I ordered one picture and a few hours later ordered another. Postage is free if you spend £25 or more, I spent almost £35. I paid by Paypal and asked Orbit if they could refund the postage which was £3.99 per picture. I didn't receive a reply. The pictures were posted out without any refund. I thought that as a goodwill gesture they could have at least refunded one postage instead it cost me nearly £8. On the upside, the pictures were quite nice.
Ordered from Orbit after a quick trawl on Google. I was attracted by their pricing and what looked like a easy ordering process. Uploaded picture file and placed order early morning and watched with fascination as my order progressed through the various stages and was passed to the courier for next-day delivery. Got it next day as promised and hung it within 30 minutes. So from photograph to wall in a couple of days. Friends have already admired the end product and were impressed when I described the slick process.
Would definitely recommend Orbit and will use again. Thanks Orbit!
Orbit Print are a first class business. The staff are friendly and very helpful and nothing is too much trouble for them. The end product is very reasonably priced and of high quality. I would most definitely use them again and have already recommended them to several friends.
I ordered an A2 canvas print using the waterproof finish and when it arrived, I found that the colours on on the print were nowhere near as bright and vibrant as they appeared on my original photo. I enquired about this and was told that this was "due to the waterproof material, it causes colours to appear slightly faded". This was not made clear on the website in the 'More Info' tab when selecting the kind of canvas to use (and still isn't at the time of writing - 7th Nov) and so I was offered a re-print using the premium canvas at no extra cost. The reprint was initiated very promptly and arrived very speedily indeed. So my initial experience was a little disappointing, but Orbit Print handled the issue very professionally indeed and I'll certainly be using them again. Thank you Orbit Print!
I used the next day delivery service for a photo canvas of my newborn baby. The photo was taken on my iPhone but the finished product looked fantastic. It made a wonderful present and the speed of the service was very impressive.
The large canvas photo-print is great. Even better than we could have hoped. The definition is very clear and sharp and the colours are very vivid.
It is now hanging in our lounge and everyone who has visited has commented on it. We're searching through our photos to find more photos suitable for making into canvas wall-hangings, and deciding where we can put them.
Many thanks too for the super-fast delivery and excellent packaging. It arrived intact and was on the wall within minutes.
i have not even received my parcel! still awaiting as yodel will not allow me to have it as you have no provided my full address!! i have waited in a numerous of days for nothing as i thought parcel was being delivered as i went on the website…but no because you haven't put down my full address, i am extremely frustrated and want something done urgently!
I have just received my canvas from you you an just wanted to say thank you so much l am really really happy with, and the price as well was brilliant. The communication of keeping in me upto date was excellent so thank you so much.
I will be recommending you to all my friends and family
After the sad loss of our much loved Boxer dog we wanted a special canvas print to treasure. I was over the moon with how fantastic it looked and everyone has commented how nice it is. Excellent quality and quick delivery and packed really well. Thank you very much!
I ordered an A1 premium canvas and was totally amazed by the service... Within just 2 hours of placing my order, my canvas had been printed and was on it's way! It arrived the next day, and the quality of the print was just sensational... I was so pleased and I will certainly use Orbit Print again!
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