I had ordered online, which was very easy, however not having ordered anything like this before I had just downloaded the picture from my phone. The same day I was contacted by orbit by E-mail, to inform me that it wasn't the correct photo, I was unsure what was needed, so the person I was corresponding with, was really helpfully, let me know exactly what I needed to do, and he was very prompt getting back to me, and I recieved my canvas on time, even after having to send new photo. I was very impressed with orbit print. I will deffinately use them again. Mrs Buckley
We at Neath Little Theatre now get all our banners and flyers from Orbit. Cheapest we can find anywhere but no compromise on quality - still better than the others we have used in the past. Amazingly fast turnaround when in a hurry and any queries are dealt with promptly in such a friendly way. I honestly can't recommend enough - if anyone wants further confirmation get in touch through Neath Little Theatre's website.
I was very impressed. I ordered two photographs at non-custom sizes one of which was a huge panoramic image of beach huts taken at twilight so very critical on the exposure.
I uploaded my order at lunchtime on Thursday and received the finished prints the next morning- I could not believe it can be done so quickly (other people quoted me a week at twice the price) But the key thing about this order was the quality of the results - both pictures are quite tricky to reproduce on a large-scale, and have gone on to be admired by all my visitors recently. I would not hesitate recommend orbit for any picture printing if you want the best quality and the best service
The photo's I sent had poor resolution, Orbit emailed me immediately to discuss options. I was able to choose alternatives easily and the price remained the same. The canvas's arrived wtihin a matter of a few days and were brilliant - these are now hanging in my office and look fabulous.
Very reasonable prices, excellent communication and service - highly recommended.
Having used this company before for a canvas print which was very good, I decided to use them again for a mother's day gift of a framed photo of her first great grandchild. Unfortunately, although the photo itself was good and delivery fairly fast, the frame was very cheap-looking (much nicer frames on the high street for the same price) and the picture had been put in to the frame upsidedown. Not a big deal since it was delivered to us and we could change it, but if I had had it delivered straight to my mother she would have been very sad and disappointed. It just seemed like a very slapdash production and dispatch process. I won't use Orbit again for photos - sorry!
The website was difficult to navigate, took 3 attempts to attach the photo. Paid for next day delivery! - received an email next day to say the photo had not uploaded properly due to their crap website! Emailed the pic over this time to receive an email to say that as it was past 1pm they couldn't action until the next day. The email was sent at 12.30. Orbit finally sent product to an address missing out house name. Therefore from ordering it took 4 days and I paid for next day delivery. Once it arrived product quality was awful. Not fit for purpose! When I took up the issue with company they said none of it was their fault! and I could pay for another print at cost! Did not even have the decency to offer to re do original print. Would never recommend to worst enemy let alone friend! Avoid like the plague!
I ordered a canvas in 61.8 cm x 100 cm, for which I had upload I really HD photo of me. I would say that I am pleased from the result, but it seems to me that the colors are little bit darker than I was expecting, in comparison how the photo shown in my PC. I can understand that I should expect a difference in brightness between the colors in the PC and the real canvas but it is was more than I expected. Maybe I should had chose color enhancement.
I had a canvas done of a very special family picture and was incredibly impressed with the service the guys at Orbit provided. They were very quick to ask or respond to any questions to ensure I got exactly what I wanted. The quality of the canvas photo was high quality, so much so I have had another done already. Thanks guys.
I would use Orbit Print again because I was very impressed with the ease of use of their WEB page and quality of service offered. The print quality, when the canvas arrived, was fantastic, just what we wanted.
I ordered a canvas print of a photo and received a different style of print to that which I paid for. After highlighting this upon delivery I was told it had to be printed that way. At the point of sale the only way to preview your order is to pay for that option, which is very petty, since once you've paid they'll happily email it for free to prove why they had to use the different style. The warning that the print may change is also not obvious on the website so it's easy to fall victim to this problem. The offer of compensation was for me to spend more money on another print at cost price, or nothing.
I've ordered various canvases from Orbit print over a few years and never been disappointed. The batch I've just received are 3 Arcade machine Marquees, the quality is fantastic, the communication was spot on and delivery was very quick for free delivery. Very happy and highly recommended.
We were a little nervous about ordering the canvases on line for our conservatory business. We therefore ordered five large canvases as our first order to see the quality. The order was really easy and straight forward to place on the website. The order was delivered before the due date and we were kept up to date on the delivery timeline by the carrier. The canvases were exceptional, really pleased with the finished product. We placed an order for another three the same day. Would highly recommend !