Orbit Print Ltd reviews

Poor quality products and service not that much better

ordered three items one photo Perspex one canvas and one photo poster which was to be laminated, on collection the photo Perspex had black marks on the photo, poor quality paper on the photo itself, and between the two Perspex there was what looked like sawdust. The photo poster wasn’t that much better either with again black marks on a poor quality print and where they had attached the laminate there were bubbles.

When I pointed this out I was made to feel as if I was in the wrong and was being picky with comments like ‘we haven’t had any other complaints’ they basically told me "thats the quality" and "they wouldn’t be re- printing" they then gave me my money back.
I have been using printing companies for over 30 years and was only attracted by the half price offer, I should have known you pay for what you get.
With all due respect most people have probably never ordered prints before so what they are getting they believe is good but believe me you’re not, other companies offer much better products.

I returned to my original supplier and I received good quality prints with no marks on the photos

brillant quality print on canvas and really fast

i was really happy with the service and the quality is fantastic and the time it took was brilliant will be using this service again thank you so much

Absolutely delighted with my purchase!!

I have a beautiful photograph of my children and grandchildren given to me as a birthday present. As I have recently redecorated my lounge I decided that a large canvas of the picture would be a great idea. I researched online and found lots of different companies. I chose Orbit Print because it was by far the most inexpensive. I did wonder if I had made the right decision because it was so much cheaper than others, but I have no doubt at all now that I did. They have been so helpful answering any questions both before and after I received my canvas. I did wonder if it would need any special treatment to stop fading but I was advised that this shouldn't be an issue. The original photograph was A3, and as I don't have an A3 scanner, I took a picture of the photograph and loaded it into my computer. I made slight adjustments to the colour as I wanted it to tone in with my furnishings. I was amazed and very pleased at the quality on the reproduced canvas. I also was most impressed by how quickly the product was delivered to my door. I would definitely recommend this company to anyone.

Fantastic quality brilliant service great prices :)

I ordered on a Wednesday asked for a proof that arrived over night on Wednesday for Thursday morning. I agreed it delivery was booked for Wednesday the following week but to my amazement it arrived on Saturday. It is perfect I love it and would not use any one else for canvas, I have passed details on to at least three other people but almost want to keep you to my self xx

Failure to deliver in service and quality....Is NEVER an option with ORBIT

I discovered ORBIT about 2 years ago, totally by accident whilst searching for someone to use to print my images onto canvas, having Googled and come across them, I visited the site, and was instantly impressed by the site, ease of access and options.

So I decided to give them a try... and I can honestly say I have never been disappointed yet, They have delivered on everything that I have asked, be it to myself or items I have sent direct to others without even seeing the item first...That's how confident I am of using ORBIT.

I have always used the custom size facility, and have never been let down yet with their ability to produce the size and image I want. Some items have been extremely colour rich, some contained vast amount of black, each time I have been fully satisfied with the canvas I have received.

I confess I have yet to use any other service that they provide, but this is only because I have not needed to yet, but when I do need one of the many options that they offer, I wont hesitate to.

One final thing I would like to add is the following, which is important, is how they reacted when there was an issue....Now the issue was not directly anything they had done, more in line with the delivery service they use, Yodel... I did have an occasion where some very large canvasses had been shipped and had been damaged in transit. Upon contacting ORBIT and explaining what had happened. They immediately rectified the matter and sorted my problem out with speed and efficiency. and this action is one of the many reasons that I keep using them, as they have shown to be competent in everything they have done.

So I highly recommend using them, you have nothing to lose, lots to gain, and I am sure you will be impressed... plus I don't think you will get the quality at the price anywhere else..!

Canvas print was exceptional value for money, and the quality was outstanding

Ordered a 1m x 2m canvas, and it arrived looking perfect. The colours are superb, and the quality is far above what I expected. Outstandingly good value for money, will be using again in the future without a doubt.

Good value

Well made, quick delivery, excellent value for money... Picture could have been a bit sharper but that may be due to the image itself... Thanks for a lovely picture!

I was really impress with service a the result was fabulous.

The team at Orbit print deliver on time, the quality of the banner is very top end quality and the price was great. Would definitely use Orbit print again to print my banners and more.

amazing service, amazing price, amazing quality

Ok, so I ordered an A3 canvas from Orbit Print ltd. as my wife and I had our 1st baby on February the 16th, and we thought a great birthday prezzie for my mother would be a picture of my wife, our baby and myself that was taken the day after birth, so we went for it, the canvas and ordered in the week before the easter weekend, my mothers birthday was the 1st week in April so I hoped it would be through in time, and it arrived the day after the Easter Monday holiday! I mean WOW! that was fast, I ordered the canvas with a black border, framed and with an additional hanging kit, and it was worth every penny! To the point that now my mother plans on ordering a few for herself! I would definitely recommend any product from Orbit Print Ltd. As the service is amazing, the prices are fantastic, the website us so easy and straight forward to understand, as is the order process, but most importantly is the finished product is professional and of a high quality!, extremely happy with my purchase, and my mother was over the moon!

Excellent on all counts.

The service from Orbit Print is first class. Execution and delivery cannot be faulted. I have to admit that I could not buy the canvas prints at normal full price but their frequent special offers make these prints affordable.

great work

The order was processed very quickly, the delivery was ahead of schedule and the canvas is of great quality. A happy customer

Customer service at its best..!!

As a retired Pro Photographer, I still do the odd commission. It's difficult finding a photo print house that meets all your requirements; - Print Quality + Exceptional Customer Service+ Fast Turnaround+ Value for Money.
ORBIT PRINT seems to tick ALL the boxes. I have no problem in recommending Geraint and his team to anyone needing a quality product.

Fast and professional services

I experienced some diffulculty when trying to pay for my print on line. So i emailed orbit print the next day and within a couple of emails my order was completed. Once the order was completed with orbit print i recieved the print within a couple of days and was very impressed with the quilty. A very fast acting and professional services.Thankyou orbit print.

Great for huge custom canvas

I was a bit sceptical about purchasing from a company I'd never heard of before but after reading the reviews I took the plunge and ordered my 1.8m x 0.8m custom made canvas from one of my own pictures. Ordered on Wednesday and took free delivery option as was in no hurry and it was expected the following Tuesday. It arrived 3 days later on the Saturday, so delivery was excellent. Canvas was well packaged. The quality of the print is excellent and the size was correct. I went for the standard frame 44mm depth and its well put together. And saving the best bit till last the price was unbeatable, which makes the purchase so much better. I will be definitely using Orbit again based on this purchase.

Excellent print quality with fast turnaround.

Print quality was excellent with good depth of colours. Print was well packaged and will use the service again in the future.

Fantastic!!!!

I recently ordered a canvas of my son, I made a mistake while ordering and clicked on the no frame option, when I emailed orbit print to explain my mistake they were very quick in replying and extremely helpful I sent it back and working two days had it back again! The final product is stunning and of great quality! Would recommend them to anyone and will defiantly be using them again!

Excellent service

The website is easy to use and the staff (Geraint) was very helpful when I called with a query. Happy with the end product.

Excellent

Excellent, I had canvas prints done for my mother and mother in law for mothers day.
they was so happy with canvas prints. thank you

You get what you pay for, cheap

I have used Orbit print for posters before and they were great, this time however they were shockingly bad, quality of print was shocking, the colours have all bled and it looks like the picture was out of focus. I have had it reprinted locally which was twice the price but is a proper job, orbit are cheap bit if you cant use the print there is no price that it is ok.
In short, my experience so far is good for canvas dreadful for paper based printing

IF YOU WANT THE BEST LOOK NO FURTHER !!

I am a photographer, quality and service matters a lot. The quality in there canvases was outstanding, the colours and overall canvas was perfect, delivery was faster than I thought, and it was carefully packed also.
there service couldn’t be faulted at all , after making a mistake in my order I contacted orbit to explain and within minutes my order had been amended by a helpful , cheerful man on the end of the phone .not only is this company brilliant there prices are delightful to the eye . What more could be wished for... Makes my life so much easier knowing I have a good printing company I can rely on at all times
Thank you Orbit x PERFECT!!!

Fab, Fab, Fab....... Thank you so much x

I have used this company twice now and have been completely thrilled on both occasions, have and will continue to reccommend to friends.......Thanks Orbit x

Stunning piece of work

Got a canvas made for my friends birthday of. A picture from her wedding day. It turned out stunning the quality of work was great and price was amazing plus fast delivery thanks again.

Good quality and good service.

I love the quality of the two prints I had done, the service was very good, I would definately recomend this firm to all my friends.

Absolutely fabulous!

I ordered on sunday and it arrived with me in NI by wednesday. The quality was excellent will definitely being recommending to everyone I know.

Great prices, even better quality!

First time I have used orbit print, I know for sure that I will be using them again. 1000 business cards, 1000 flyers, all printed and dispatched for next day delivery! The quality is amazing, I cannot fault it! Well done guys, your service is amazing!

Fantastic Service & Quality

The product was very high quality and the communications leading up to delivery was great.

Fab.

Fabulous colour. Fast delivery. Thank you.

Service service service

What a setup, I made a stupid mistake with my order, as soon as I realised and contacted Orbit and they helped me correct it with no fuss at all.

Well done Orbit (in the words of Arnie) I'll be back.

Ajm

Most impressed with colour accuacy and quality of canvas

I was very pleased with the canvas sent and will use again - nice one.

Perfect!

I went for a custom sized print of an image I created and I have to say that the price and speedy delivery were brilliant. Not to mention the quality which is also as good as I was hoping for.

I'll definitely be using Orbit Print again as and when we want another canvas printing.

Outstanding service for this day and age!

In a time when we are beset by inefficient and careless workmanship, I would like to recommend this company for the exact opposite. The website is straightforward to use, there's a real person on the other end of the phone if you have a query, and they were still polite even when I changed my mind a few times. Everything was confirmed by email as requested, and the time from placing the order to getting the goods was less than a week. First class. Would definitely recommend and use again for that extra special photograph.

Great service, fast turnaround, helpfull staff, Great website.

I have been looking for a new local supplier to producs canvas prints. After a quick look around i decided to use Orbit. They are within my extended local area and after viewing their neat website, i contacted them with a querie which was responded to within minutes. I placed my order expecting the item to arive on friday, it came today, wednesday. Very impressed with the qauality of the print and the wood frame. Thanks again guys. :-)

Brilliant quality and received very quickly

Very impressed with them, I used them about a year ago and went back due to the quality - and with the sale on it was a bargain. Items arrived very quickly, I think the day or two after - even though I chose the cheapest delivery option.

My sister had ordered a canvas print about a week before I did from a different supplier and I got mine first.

Will certainly use again in the future.

Only thing that would be useful for the future..... It would be great if we could upload full sized original images online without an upload limit, and for us to then arrange the size and cropping and other settings in the browser. Although the templates provided certainly helped to get the images right, I think this would make it less faffy and certainly easier for less experienced users.

Kyle Jones found this review useful

Great product, incredible service

Can't say enough good things about these guys.
I'd stupidly not got good enough images to print my canvas on a large A0 canvas, so not only did they let me know before going ahead, but when I struggled to find replacement images, they even suggested some.
As for the prints themselves - they were awesome and I was more than happy with the price.
I'm already planning on using them again.

Picture Perfect - Couldn't ask for more!

This is the first time we have used Orbit Print, but it certainly won't be the last. Received our canvas this morning (1 day earlier than stated) and are absolutely thrilled. It is a picture of our two Grandsons and they are giving it to their Mum for Mothers Day. She will be over the moon!
Will certainly be recommending them.

Excellent, Great Quality & Value For £. VERY VERY HAPPY

I wanted to purchase a canvas print of my dog who recently passed, as you can imagine - I wanted my print to be PERFECT. I spent a long time looking on the internet to try and find a place to order my print. I found orbit print and decided to try them as they had more options on how I wanted my canvas e.g. depth of print, mirror/wrap around edges etc.
I was extremely happy with my purchase, that I then ordered 2 more of the same size different picture.

Thanks Orbit Print

Would definately recommend Orbit Print

We wanted something different to display a wedding photo and so opted for a perspex frame. We were really pleased with the result that Orbit produced and our photo is now proudly displayed in our living room with lots of people commenting on how lovely it looks.
Would definately recomment Orbit to anyone for their excellent service and speedy delivery. Will definately order from them again : )

Perfect

Ordering process - easy.
It arrived when they said it would - in fact, a day early.
Well packaged, it arrived with no damage.
Picture quality was excellent - I could not have asked for better.
The frame is sturdy enough.
Price - exceptionally reasonable.
Will I use them again? Absolutely.
You cant get better than perfect, thank you Orbit.

Excellent print and quality customer service

I would recommend Orbit to anyone. After my order they got in touch with me to let me know about a possible problem, which they then advised on the best solution to the problem. Their customer service was second to none, and the standard and size of the print was great. Will be using them in the future for sure.

Good quality print, great price and service

This was the second canvas print from Orbit. I used Picassa to create the montages and even at A1 size the quality was great. Worth paying more for the thinner frames I think. Delivery was prompt.