Reply from Oskastore
[REPLY]
- Reviews (7)
- Jo Wallace
- 1 Review
Fabulous trousers delivered with care. Thanks
Really stunning pair of trousers (wide leg pinja trousers). You have excelled yourselves on these! They are old friends already! Thank you for excellent service. Jo
- Dorothy Smith
- 1 Review
Generally as expected
Two suggestions about deliveries
About delivery - have place at the time of order to make alternative arrangements if no one at home
More notice of delivery time - the email with the time slot arrived a few hours ahead of the delivery - too late to make alternative arrangements particularly for people who work
And also - could you give more information on colour - I usually buy oKsa, don't know the terms they use for this season's colours - and photo on website often not a good guide. Could you have a swatch of colour with their label?
Don't understand your invoice - it doesn't add up - I think you owe me some pence, and what is UK charge?
- Pat Collingwood
- 1 Review
- Gillian McIntyre
- 1 Review
Oska clothes are outstanding but the online shopping procedure could be improved.
I bought the same item in two sizes and therefore had to return one. Delivery was efficient but I live some distance from the town centre/post office and found it difficult to make the 7 day return deadline. Jaeger have a much more customer friendly 10 day deadline and use DHL to collect returns (called an authorised return). This makes shopping from them easy and I buy a lot. Much as I love Oska clothes, I am more likely to buy in the one local shop stocking (a limited supply of) them because the risk of being unable to comply with returns rules is too high.
- Rhona Murfin
- 1 Review
Exactly what I had hoped for.
Prompt service, carefully packed, and, as I had expected, beautiful quality garment.
- Tom
- 1 Review
Great Store
Fast and Amazing service from OSKA Store, used to use the JulesB site but for OSKA this enables me to get the right item every time!
Great customer service and fast delivery!
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- Tom Baxter
- Newcastle upon Tyne, GB
- 10 Reviews
