Oska clothes are outstanding but the online shopping procedure could be improved.
I bought the same item in two sizes and therefore had to return one. Delivery was efficient but I live some distance from the town centre/post office and found it difficult to make the 7 day return deadline. Jaeger have a much more customer friendly 10 day deadline and use DHL to collect returns (called an authorised return). This makes shopping from them easy and I buy a lot. Much as I love Oska clothes, I am more likely to buy in the one local shop stocking (a limited supply of) them because the risk of being unable to comply with returns rules is too high.
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