Opened and used game sold and sent as new.
Loyal customer, therefore accepted as one-off and requested solution, but Vendor refused to accept possible error on their side. Wanted customer to jump through hoops.
Is it so hard to apologise and offer partial refund? Would rather lose potential hundreds of future sales over $30. Not smart business.
I have used Ozgameshop.com several times now, for video games & novelty contact lenses.
I know I'm getting the best price, and their "Player Points" loyalty rewards program makes the best products available even cheaper!
They also stock games which other stores/sites don't seem to have, such as Special Editions & value packs.
So in summary, if you shop with ozgameshop.com - you're getting the most out of your purchasing experience.
There is nothing bad to say about ozgames I've bought dozens of games and accessories from them and never had an order go missing, they have a tremendous range at very low prices that are very hard to better. Best of all everything you get from ozgames gets delivered to your mail box not a registered parcel that you have to go to the post office to collect. Last but not least with all the money I saved I bought a high end gaming PC just brilliant!
I've been a repeat customer at ozgameshop.com for a while now and I've never had any reason to be disappointed in the service. All orders are delivered timely and are packaged well. The prices are excellent compared to the local retailers (Australia) and I intend to continue purchasing items from ozgameshop.com for the foreseeable future.
Every purchase I have made from the ozgameshop has always been the cheapest and the most efficient service of all the online game shops I have dealt with. As mentioned above....the Triple S from me!!!!!!
I use this site to buy all of my xbox 360 games and accessories and i've got to say they are great and cheap, they have free delivery and for the time it takes it's totally worth it! i recommend OzGameshop to all my friends and will continue to recommend them to new people that want to buy games!
If you want cheaper games in Australia and are willing to wait a extra week or so then ozgameshop is great and their free delivery is just awesome! Also you earn points on everything you purchase which can help you redeem codes to save even more!
I use this site regularly, not only because it's cheaper than any shops in Aus, but the delivery is great and the points system keep my loyalty. The new mobile site however is very poor. The shortcuts bar is extremely irritating and unnecessary, the site is difficult to navigate to anything in particular and woeful when trying to browse, and there is no way (that I can find) to access my wishlist. When on my phone, I click directly to the desktop site.
When I discovered OZgameshop I thought it was brilliant and the savings amazing. I have bought a few accessories and some games from the store. I love the way that OZgameshop will give you a refund if a previous pre-ordered game drops price before it has been dispatched to your location. The thing that mainly began to let me down and irritate me was the 2+ weeks you have to wait for a game to arrive. I understand that delivery time is needed to get the purchase from OZgamshop warehouse to the clients location. However its annoying when you pre-order a game and still have to wait 2+weeks for it to arrive. In my belief the purpose of pre-order is so that your are guaranteed the game on the day of release. But this is not the case, I had pre-ordered Assassins Creed IV Black Flag on ps3 for $69 from OZgamshop, it was released on the 28th of October and I am still waiting for it to arrive, it is now the 12th of November. So this is turning me off Ozgameshop, especially when I discovered that my locale K-mart store is selling AC4 Black Flag for $64, only a few days after release. Thus creating the OZgamshop bargain obsolete. This has made my opinion of OZgamshop to drop and I am no longer recommending it to friends because it is not worth the time and experience of being let down by thinking you're getting a good deal just to find out that you could of been playing your game for 2weeks now, and at a cheaper price. With all that said I have come to a conclusion that once my AC4 Black Flag arrives, I will not be purchasing anything from OZgameshop again.
ozgameshop offers cheap games for australians. Their prices are at least 20% cheaper than the prices of retails games they sell here in Australia. They have a wonderful and helpful staff and a fast to provide support, with replies withing 48 hours. Delivery to australia varies and the average waiting time is 1 week.
This website has been great, however there are some problems, some of which can be fixed others cannot. The time it takes for orders to arrive is painful, i can't see this being fixed without raising costs which would be worse, it's an unsolvable problem and it means i will most likely be buying from Australian stores in the future in order to cut down on wait time. I also get my email spammed by Ozgame and it is annoying, its pretty easy to ignore but when i am looking for a specific email from ozgame it is irritating having to wade through all the spam. these are honestly the only 2 problems i have encountered everything else has been perfect.
I always receive fantastic service and very fast delivery times from ozgameshop. They used to have extremely good pricing compared to what we expect to see here in Australia ( We tend to attract an Australia Tax on electronic goods ). Whilst the prices are still generally cheaper than what we see here I would expect them to significantly cheaper. The higher Australian dollar in recent times should mean see overseas prices drop.
I have been customer of Ozgameshop for some years now. I cant even count how much money they have saved me. I can get a game from them for quite often half of what I pay here and that's with free delivery.
Their customer service is excellent and they generally reply to any queries within 24 hours. Fantastic service, prices an delivery times make for an unbeatable place to buy what you need.
It's hard to beat this place, best priced video games around and then I discovered they sell board games as well. If I've got to be critical it's that it's too easy to spend money here, huge range of products, free shipping on orders, cheaper than buying locally, easier than ebay? Yes please
Oh and they also reward you with points that go towards discounting future purchases!!
Best shop for games of all sorts
Got everything I asked for within a week. Great.
I love oz game shop their prices are so good the delivery is great I have never had an issue I buy all my games and dvd's from here
Use this site as you won't be disappointed I tell everyone I know to shop here.
The ozgameshop is one of my top shops to get my games from! I recommend it highly. I haven't had a faulty product or damaged one in anyway. They have great sales and prices to make any shipper smile! Since I have found it I have bought all my games from it. And I suggest you do the same, you won't be disappointed.
I've been buying things from Oz Game Shop for 7 years now and I've never had any issues with them whatsoever. I've never had an item get lost in the mail, been charged incorrectly, had an e-mail go unanswered, or any other negative experience at all. Oz Game Shop has the lowest prices of any online retailer I've seen and their customer service is top notch.
You won't go wrong if you buy from Oz Game Shop. I can't recommend them enough. They're the best online retailer on the internet, bar none...
They sell video and boardgames really cheaply compared to Australian retail stores, free shipping and I get everything in under 2 weeks.
They have some pretty cool features letting you know when items are in stock or drop below a certain price (I think).
The only downside is their reward system sucks. It takes a month for points to show up, and they expire every year. So I've often been close to getting a voucher but suddenly some points expire, and next month more will expire, and I don't have enough to get anything anymore (nor can I buy anything to top it up because of the month delay).
That's really frustrating and irritating.
Oh yeah and they sometimes send out special promo codes in their newsletters but that aren't mentioned anywhere else. The rate of newsletters is really high (even for me when I purchase every month or two), so I unsubscribed, but then I don't get the promo codes.
I feel disappointed by that. I'm just as good as a customer as anyone else, why don't I get the discounts too just because I don't want extra spam in my inbox?
I recommend them to many of my friends and other gamers. Excellent service, easy to order, delivery straight to my door. Besides shipping time, its as easy as picking up something off the shelf at a store and buying it, except you can just do it online without even needing to leave home.
I've bought several games from OZ Game shop and found them to be much cheaper than from local retailers in Australia. The company is based in the UK so delivery can take a little while, but mostly I have been impressed how quickly things arrive considering the distance. Prices also include postage so what you see is what you pay.
They also have good specials and it's worth preparing an account and subscribing to get these in your email.
Their website allows you to pre-order upcoming titles as well as requesting updates for individual out of stock items or price drops. Much more convenient than trudging down to the shops as well as these items generally being the same price or cheaper than the local retailer.
Ozgameshop is the place to shop. The customer service is fast and friendly. The prices are cheap and constant price drops and deals only make them even cheaper. Ozgameshop will cater to everything gaming and everything otherwise! There's a large selection of DVDs,blu ray, clothing, card games, collectibles and accesories . And the best thing about it, the shippings free! Items are fast from coming overseas and carefully packaged to avoid damage. I couldn't recommend ozgameshop enough.
I have found ozgame shop very coemptive for pricing, delivery times excellent always prompt replies to any questions free freight, great specials on all of their lines and newsletter keeps you up to date with what is on offer bloody fantastic!
Ozgameshop.com is the best online gaming store for Australians. It prices are cheaper than local prices. It also has a great loyalty program in place, that will see you lowering the already low price of games in no time. No other gaming store can compare.
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