n/a reviews

So many channels ????

Not really, when you look not a lot of choice, there are so many plus one hour and plus two hours and repeats galore , far too many and not worth the price ,The only good thing is the sky+ box Hd but even that commands a extra price ,,,and to get F1 you need yet more cash , Having changed from another broadband provider, to sky that entailed a new line , so strange it was as i had a line already but another con ,to get yet more money from you. they say it cant be changed over from your old provider , Just wished they didnt think we are all stupid.

Five Stars

Simply the best what more can i say ?

very poor service and very rude staff

I have had endless problems with sky from my billing and been called a liar by staff on phine many a time, i made a formal complaint last year and heard absloutely nothing and this is not the first time that this has happened absolutely disgusted with sky and there service would never reccomend them to ANYONE.

fANTASTIC

after leaving virgin with loads of problems sky offered a fantastic deal.
i had a problem with the installation but after 1 free phone call the customer service dealt with the problem fantasticly and the problem was resolved thanks again sky

could be better

I'm talking of Sky Italy, a good company which loose stars for me just because the closure of F1 as well as the motorbike grand prix from Eurosport and also because the make very good policies to new customer but nothing special for old a reliable customer which are oblige to discontinue the contract to receive better offer. that's not seriously in my opinion.

What next

Would like it to be cheaper - but would not be without it, going to order the new TB box to upgrade my hard drive now that I have activated Anytime +

What can I say !!!!

Like BT was years ago when they had monopoly in their business sector. Sky needs competition, until then they will not clean up their act.

love it am with them now

will be with them for a while

Spot on!

Having had some issues with virgin media I signed up to sky just over a year ago and am very happy to say I have had no problems with them at all. My services were installed very quickly and by very friendly workmen and when I moved this year they ensured I was up and running again practically the same day! It's also great when you call them and they offer you little perks for being loyal, currently enjoying ESPN free for 3 months courtesy of a very polite call centre gentleman!

Try to sell maintenance contracts that are not wanted.

Phone calls from Sky try to sell maintenance contracts that are poor value for money and unnecessary.

expensive

but I couldn't live without it!

Average

Free broadband is for very low usage so lead into false economy. Channel are fully of repeated tv waste of money for what you get

Appalling service

Appaling customer service. Difficult to contact by phone. Dubious business practice of adding extra services and charging for them when not asked for.
When trying to cancel the service we wre 'threatened' with notice periods and cancellation charges that were NOT in the contract in an attempt to keep us as customers. These spurious cancellation charges were dropped when challenged.

Excellent broardband

any problems delt withover the phone and very quickly sorted out.

To expensive

All you ever get is phone calls wanting you to upgrade and spend more money plus all the programs are repeats

good

good the best out there at this time

Best Satellite Company

This is the best satellite company around.I have TV, Broadband and Phone with Sky and would highly recommend them

Love Sky +

Sometimes it will freeze for no reason. Wish it had freephone for help.

Very expensive for what it is!

Sky is very expensive for what it is! The standard broadband connection / router combination makes for a very unpleasant time when attempting to stream from the internet. Don't find myself watching the TV much due to the lack of interest generated by the basic channels...
Must admit the free phone calls to overseas destinations is very good!

Sky goods perform well But!!! Those cold calls*******

Sky box etc good and replaced when faulty - just wish we didnt get so many evening phone calls trying to sell us more or asking us why we changed etc

Bit of hassle at the start

They kept just taking what they wanted out of my bank took a lot of calls to sort it out!

Dreadful customer service, dreadful installer, rubbish programmes

The promises made before we did a month's trial were incredible - BUT the installer left the house in such a mess, and the Sky Box did not work, and it took over a week of repeated phone calls to get in contact with someone to fix it!

Programmes are all in a loop, so you see the same thing over and over again, and it is a great deal of voyerism, and rubbish, with one or two worthwhile programmes that you can not get on the "normal" channels. Defintely not worth the money, so we cancelled within the first month.

1 star

Continue to take my money after cancelling

Plenty to watch

Would like to use the 3D side of this being an HD subscriber but was told i had to have the full package....i dont like sports so why should i have to pay for something i dont watch. Seems they should allow if you have the lesser packages also.

expensive

expensive and poor customer support

Disgusting Customer Service

I have been with Virgin for years and recently moved to a new build where only Sky is available. Their customer service is diabolical. It took me over 3 months to get a land line, they made appointments and didn't show up, they were rude on the phone and now my complaint is being ignored. AVOID

good

but expensive for loyal customers, we should get an annual discount

The Best

They do exactly what they say they will do and they do it on time. You speak to the same advisor so don't have to go over your story time and again with different people. Excellent.

disapointed with the handling of complaints

Unreliable sky hd box and unwilling to correct the fault without a substantial cost. keen to have me back but not after the treatment I received

Robbers

Focus is all on new business, forget about the real bread and butter of their business. Needs to change

Good but expensive

Sky is very good and I love the way it records and stores stuff. I can get an email at work about a programme I might like and then set it to record ready to watch when I get home. Overall its ace, but really expensive and I dont like the way they buy up sports events and then people have to pay for them. I dont like sports but my elderly and cash stort neighbours do. They are upset that they can not afford to watch their teams play or watch fights or most of the grand prix anymore. It does put me off sky a bit and I feel guilty for subscribing to such a huge powerful company.

NEVER AGAIN

SO EXPENSIVE DONT REALLY HAVE ANY THING GOOD TO SAY ABOUT SKY AFTER MOVING HOUSE IT WAS A NIGHT MARE TOOK 6 MONTHS TO GET MY INTERNET UP AND RUNING AND WHEN IT DID IT STILL DIDNT WORK RIGHT

Extortionate

Way too expensive for service just because of criminally overpaid footballers!!

Rob James and Olaray999 found this review useful

Ceasing to be competitive

Too much american drama where the people and the scenarios all look the same it just turns you off. F1 coverage is weak compared with the BBC and the F1 anchorman seems bored with the whole process, if Brundle was not there I would skip the practice and the race day intro, too much high tech demo and not enough straight talk. Sky Arts is brilliant. So there is good and bad.

total viewing for all the family

been with sky several tears and found them to be professional and the customer service are like talking to friends could be cheaper though. I have the whole package phone ,broadband,all channels and multi room and even though I am offered better deals being offered regularly I am not changing in the near future.

I would not recommend Sky.

We had initial problems setting up sky, were told someone was coming round to sort out our phone line problems (a crossed phone line with the neighbour) and no-one turned up.We were then sent our neighbours phone call charges to my bill which took a while to sort out on the phone. We've had the broadband for 8 months now and it is appallingly slow, to the point where some evenings there is no point going on the internet at all. I've spoken and given details to about 4 people on the Sky help twitter account, and was told someone would look into the connection speeds and not one person has got back to me. The amount of people complaining about the broadband speeds it seems Sky know it is not adequate but do not do anything about it. I will be cancelling the end of this month.

Mid to Fair

Get more for your money in the UK campared to Ireland.

Pile of arse

expensive to call them, hours of waiting even when trying to become a customer!

every other service provider offers free phone numbers to join, not sky you just want to take money of people before they are customers.

I'll stick with the premium TV/Phone/Broadband provider, Virgin!!!

Don't really care about existing customers

Sky will throw the world at new customers and give them some amazing deals while their existing customers still pay the higher rates and have to pay for a HD box etc. Its seems like they only switch their heads into gear when threatening to cancel or cancelling and rejoining. Idiots!

When contacting them I am told something different each time and never know who to believe. If you have their broadband you will know that their wifi routers are absolutely rubbish with poor signals and very slow wireless speeds!

Don't go SKY

I have been with sky for more than five years. They have been good with almost with all aspects.(not perfect) Enough to keep it on as long as they keep it that way, but they are not the same any more. they stopped some of my favorite documentary channels because those channels touch the big companies they get adds from ... It,s all about money now... Also If you call them For a serious problems, you may have dead ends or out of order customer service staff which I never experienced before...I,m using the tv, broadband,phone and the broadband and I regret it now. Someone ripped £100s from me via phone line with 87. numbers and they didnt fuck all...My sky box is fully insured for any fault. Something happened And I couldnt watch very few of my favorite channels. engineer came, couldnt solve the problem, said this will take some time Which dont mean anything. i@m stil paying insurance and can not watch history ch +,1 bio ...