Not really, when you look not a lot of choice, there are so many plus one hour and plus two hours and repeats galore , far too many and not worth the price ,The only good thing is the sky+ box Hd but even that commands a extra price ,,,and to get F1 you need yet more cash , Having changed from another broadband provider, to sky that entailed a new line , so strange it was as i had a line already but another con ,to get yet more money from you. they say it cant be changed over from your old provider , Just wished they didnt think we are all stupid.
I have had endless problems with sky from my billing and been called a liar by staff on phine many a time, i made a formal complaint last year and heard absloutely nothing and this is not the first time that this has happened absolutely disgusted with sky and there service would never reccomend them to ANYONE.
I'm talking of Sky Italy, a good company which loose stars for me just because the closure of F1 as well as the motorbike grand prix from Eurosport and also because the make very good policies to new customer but nothing special for old a reliable customer which are oblige to discontinue the contract to receive better offer. that's not seriously in my opinion.
Having had some issues with virgin media I signed up to sky just over a year ago and am very happy to say I have had no problems with them at all. My services were installed very quickly and by very friendly workmen and when I moved this year they ensured I was up and running again practically the same day! It's also great when you call them and they offer you little perks for being loyal, currently enjoying ESPN free for 3 months courtesy of a very polite call centre gentleman!
Phone calls from Sky try to sell maintenance contracts that are poor value for money and unnecessary.
Appaling customer service. Difficult to contact by phone. Dubious business practice of adding extra services and charging for them when not asked for.
When trying to cancel the service we wre 'threatened' with notice periods and cancellation charges that were NOT in the contract in an attempt to keep us as customers. These spurious cancellation charges were dropped when challenged.
Sky is very expensive for what it is! The standard broadband connection / router combination makes for a very unpleasant time when attempting to stream from the internet. Don't find myself watching the TV much due to the lack of interest generated by the basic channels...
Must admit the free phone calls to overseas destinations is very good!
Sky box etc good and replaced when faulty - just wish we didnt get so many evening phone calls trying to sell us more or asking us why we changed etc
The promises made before we did a month's trial were incredible - BUT the installer left the house in such a mess, and the Sky Box did not work, and it took over a week of repeated phone calls to get in contact with someone to fix it!
Programmes are all in a loop, so you see the same thing over and over again, and it is a great deal of voyerism, and rubbish, with one or two worthwhile programmes that you can not get on the "normal" channels. Defintely not worth the money, so we cancelled within the first month.
Would like to use the 3D side of this being an HD subscriber but was told i had to have the full package....i dont like sports so why should i have to pay for something i dont watch. Seems they should allow if you have the lesser packages also.
I have been with Virgin for years and recently moved to a new build where only Sky is available. Their customer service is diabolical. It took me over 3 months to get a land line, they made appointments and didn't show up, they were rude on the phone and now my complaint is being ignored. AVOID
Sky is very good and I love the way it records and stores stuff. I can get an email at work about a programme I might like and then set it to record ready to watch when I get home. Overall its ace, but really expensive and I dont like the way they buy up sports events and then people have to pay for them. I dont like sports but my elderly and cash stort neighbours do. They are upset that they can not afford to watch their teams play or watch fights or most of the grand prix anymore. It does put me off sky a bit and I feel guilty for subscribing to such a huge powerful company.
Too much american drama where the people and the scenarios all look the same it just turns you off. F1 coverage is weak compared with the BBC and the F1 anchorman seems bored with the whole process, if Brundle was not there I would skip the practice and the race day intro, too much high tech demo and not enough straight talk. Sky Arts is brilliant. So there is good and bad.
been with sky several tears and found them to be professional and the customer service are like talking to friends could be cheaper though. I have the whole package phone ,broadband,all channels and multi room and even though I am offered better deals being offered regularly I am not changing in the near future.
We had initial problems setting up sky, were told someone was coming round to sort out our phone line problems (a crossed phone line with the neighbour) and no-one turned up.We were then sent our neighbours phone call charges to my bill which took a while to sort out on the phone. We've had the broadband for 8 months now and it is appallingly slow, to the point where some evenings there is no point going on the internet at all. I've spoken and given details to about 4 people on the Sky help twitter account, and was told someone would look into the connection speeds and not one person has got back to me. The amount of people complaining about the broadband speeds it seems Sky know it is not adequate but do not do anything about it. I will be cancelling the end of this month.
expensive to call them, hours of waiting even when trying to become a customer!
every other service provider offers free phone numbers to join, not sky you just want to take money of people before they are customers.
I'll stick with the premium TV/Phone/Broadband provider, Virgin!!!
Sky will throw the world at new customers and give them some amazing deals while their existing customers still pay the higher rates and have to pay for a HD box etc. Its seems like they only switch their heads into gear when threatening to cancel or cancelling and rejoining. Idiots!
When contacting them I am told something different each time and never know who to believe. If you have their broadband you will know that their wifi routers are absolutely rubbish with poor signals and very slow wireless speeds!
I have been with sky for more than five years. They have been good with almost with all aspects.(not perfect) Enough to keep it on as long as they keep it that way, but they are not the same any more. they stopped some of my favorite documentary channels because those channels touch the big companies they get adds from ... It,s all about money now... Also If you call them For a serious problems, you may have dead ends or out of order customer service staff which I never experienced before...I,m using the tv, broadband,phone and the broadband and I regret it now. Someone ripped £100s from me via phone line with 87. numbers and they didnt fuck all...My sky box is fully insured for any fault. Something happened And I couldnt watch very few of my favorite channels. engineer came, couldnt solve the problem, said this will take some time Which dont mean anything. i@m stil paying insurance and can not watch history ch +,1 bio ...
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