Product wasn't as good quality as I thought. If I had known I would have bought a cheaper non mazda part.
Fits perfectly, as should be expected for a Mazda supplied part, and without needing to make any adjustments myself. Seems to do just what I wanted in keeping boot clean and dry. I expect this to last a long time so hard to write an accurate review after just a couple of weeks
.Set of car mats for my Mazda 6 Estate. Fits great and looks great and are of good quality. I will be ordering more itens from this company and will be passing on details to otbers. Delivery is fast as well. No complaints
Thought it would be the expensive option but couldn't believe my luck, an authentic Product with super fast delivery, and easier to use than alternative auction or purchasing sires. 5 Stars!!!!
After numerous phone calls to other dealers i am glad that i spoke to Dave Garth.His knowledge was second to none and nothing was too much trouble.Knows the product and fully aware of customer service.I wish all Mazda parts departments were this good.
Good customer service is more than handling customers who have problems (that's a complaint dept.). It begins with the first contact a customer has with your company. Good customer service looks like this: Make sure you represent a product or service you believe in! Then...Warm, sincere greeting on first contact. Establish whether your business has what the customer needs (offer to help find it)-provide it or suggest better alternative, to their benefit. Develop an easy, positive rapport with the customer which lets them know they are respected and appreciated. Provide an easy way to complete the transaction. Sincerely and warmly thank the customer for their business and invite them to come back if ever they need your help again (in whatever way is appropriate in your case). Actually, that's excellent customer service- and it keeps people coming back to you.
I worked in customer service for several years and prided myself on trying to be the best I could.
Only a small order but bargain price and speedy delivery made me a happy boy and as it was for the wife's car lots of brownie points
I would highly recommend using Partsmazda. Really fantastic service and products with a very quick delivery.
Orderd a full set of mats & boot liner for my Mazda, all were dilivered ok, BUT......
if you have 4 mats with 2 holes in each, how many fixing clips do you need !!!!!!!
yep I thought it was 8 but someone decided to send me 4???
Fortunatly with a phone call that I should not have had to make, I have been promised
the outstanding clips sometime today? 15/07/13 (main order dilivered friday 12/07/13)
On a positive note maybe the orders should be cheeked more methodical.
P.S. Dave Garth was most helpful.
I had been looking for a few parts for an '05 Mazda RX-8 and found the best price for some aluminum door sill plates (the OEM ones with the RX-8 logo) on this site. I knew that it was located in England and that shipping might be a bit high, but even with shipping the total cost was half of that of the next best deal.
The price for shipping (£20) was well worth it, though, as it turned out to be UPS Next Day Air. The plates came in very quickly (a few days as it was over a weekend) and in perfect shape. They look absolutely stunning and I can't wait to slap them on my car.
I was notified of when the parts were shipped and given a shipping confirmation quite quickly. I had been worried about ordering overseas, but I definitely had a pleasant time ordering from partsmazda.co.uk and would love to again.
There's a lot of floor mats for RX-8s out there, but I wanted genuine Mazda mats with the RX-8 logo sewn in. If you're going to make the car look good, it's worth paying an extra few quid to have the genuine article. These look great and are a perfect fit, and the anti-slide bar that is provided to prevent the driver's mat from slipping around was easily installed. Result!
The products (car mats) arrived in less than 24 hrs.' from the order being placed, has to be one of the fastest non-premium postings I've ever had shopping online.
Sent out with a courier and no problems, the mats are good quality and fitted perfectly.
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