Paya Cuisine reviews

Paya Cuisine reviews

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the wrong order and terrible food !

Don't bother with these guys they are incompetent and cant cook !
The beef with broccoli had no beef and no broccoli in it - go figure...
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Dont Waste Your Time

Ordered at 8:15pm via their website.

No order arrived by 9:15pm. I went to Ruislip Manor branch to see what was going on. As we had paid on website and could not get through to them via phone I went there. I walked in and noticed both phones were off the hook. Man in charge said they were too busy and were struggling to cope. I said we had already paid and he found the order. I said I would wait and he told me they would prepare the order and deliver within 30-40min. Order arrived at 10:55pm. Im going down tomorrow to demand a refund and absolutely no appology. The manager / owner is clueless.
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Worst Chinese we have had

Ordered sweet and sour chicken balls with special fried rice, the rice was just fried with bits of spring onion in it,and the sweet and sour sauce was awful never again avoid at all costs did not eat it.
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Awful delivery service

Ordered via Internet, was nice and easy, got an email confirming order and I would have the food delivered within 40 minutes. Great. Hour later it had not arrived, I called them to be told they were 10 minutes away, another 30 minutes later I phoned again, was asked to hold, I could hear him taking another order in the background. Whilst waiting on the phone, the delivery driver was calling, I took the call to be told he was waiting downstairs for me to collect the food!!!! I found this quite a cheek considering the food was an hour late. He was told he needed to deliver to the door as I wasn't leaving my young daughter alone. I wish I could say the food was worth the wait but it certainly wasn't, it was my first and last order with this restaurant.
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AWFUL! AVOID! Worst delivery experience EVER

Mouse droppings found in delivery item (Rice)...used several times before, all okay - now the company is refusing to take my calls/answer emails.

Hundreds of better alternatives to this ramshackle organisation.
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Redicoulus

I had a terrible experience with them, I placed an order at 8.30pm for delivery at 9.30.
Called them at 10 and they said the driver was on his way.
Called at 10.30 and they were checking with the driver and call me back (they did not)
Called at 10.45 (upset) and said that the food will be there in 5 minutes and I could have it for free...

Food never arrived....
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Pretty good food

One of the best delivery food I've ever had, taste and pretty fresh by the look and taste of it, though you can never tell for sure as it is so full of aromas and spices, but enjoyable food and will definitely order again.
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Late delivery, chicken not fresh and oily soup

I thought I would give a Paya Cuisine a go seeing as I read good reviews. They were pricey but I thought its always worth the extra if its good. WRONG!
I waited 1 hour and 20 minutes for 3 basic dishes. The food was warm but not piping hot, the chicken soup was very oily and the chicken used in all 3 of my dishes was rubbery. Rubbery chicken is a sign of frozen chicken being used, not freshly cooked chicken.
I can safely say I won't be ordering from them again, especially as my order came to over £10 and I still had to pay £1.50 for delivery and another 50p for using a debit card making it a pricey meal that was poor standard :(
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PAYA

Way beyond normal chinese food. Loads of vegetables in the absolutely delicious Kung Po chicken and no MSG. 5 Stars!
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Paya Hampstead

It is in deed the best Thai I have ever had.Thank a lot Paya
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Paya Radlett

Paya provided excellent service and food quality, and we will be ordering from them again for sure.
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Paya Barnet

This place is absolutely phenomenal! The food is always delicious, arrives hot, and the restaurant goes out of their way to make the experience really enjoyable. Will be eating their again. Thank you PAYA.
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paya brixton hill

Great food arrived on time as usual, i prefer the Thai Green curry with king prawn, i recommend for others.
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Paya Cuisine

great food, friendly staff, delivery service is great on time warm ! food is delicious,prices are fair but could be better never mind its worth what you get!
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Paya Takeaway

Probably the best chinese take away in the area.
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paya cuisine

Paya provided excellent service and food quality, and we will be ordering from them again for sure.
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Paya Cuisine West Hampstead

I was really surprised by the presentation and the food it was nice.Well done Paya and thank you
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Food good but takes a long time to arrive

I order from Paya online and so the food is easy to order but takes a long time to arrive. This is surprising as the branch I use is down the road from me. I will not be using them again

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Details

About this company

The Homepage - Chinese Restaurants and Takeaways across London. WORLD FAMOUS food delivered to N2, N4, N6, N7, N8, N10, N19, NW3, NW5, NW11 and more

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Category

Paya Cuisine is ranked 22 out of 22 in the category

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