Ordered via Internet, was nice and easy, got an email confirming order and I would have the food delivered within 40 minutes. Great. Hour later it had not arrived, I called them to be told they were 10 minutes away, another 30 minutes later I phoned again, was asked to hold, I could hear him taking another order in the background. Whilst waiting on the phone, the delivery driver was calling, I took the call to be told he was waiting downstairs for me to collect the food!!!! I found this quite a cheek considering the food was an hour late. He was told he needed to deliver to the door as I wasn't leaving my young daughter alone. I wish I could say the food was worth the wait but it certainly wasn't, it was my first and last order with this restaurant.
Mouse droppings found in delivery item (Rice)...used several times before, all okay - now the company is refusing to take my calls/answer emails.
Hundreds of better alternatives to this ramshackle organisation.
I had a terrible experience with them, I placed an order at 8.30pm for delivery at 9.30.
Called them at 10 and they said the driver was on his way.
Called at 10.30 and they were checking with the driver and call me back (they did not)
Called at 10.45 (upset) and said that the food will be there in 5 minutes and I could have it for free...
Food never arrived....
I thought I would give a Paya Cuisine a go seeing as I read good reviews. They were pricey but I thought its always worth the extra if its good. WRONG!
I waited 1 hour and 20 minutes for 3 basic dishes. The food was warm but not piping hot, the chicken soup was very oily and the chicken used in all 3 of my dishes was rubbery. Rubbery chicken is a sign of frozen chicken being used, not freshly cooked chicken.
I can safely say I won't be ordering from them again, especially as my order came to over £10 and I still had to pay £1.50 for delivery and another 50p for using a debit card making it a pricey meal that was poor standard :(
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