Pediwear Shoe Centre reviews

Pediwear Shoe Centre reviews

Excellent
9.6
from 0 - 10
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Review by confirmed purchaser

The Pediwear works very bad lately.

I placed an order on January 21 two pairs of shoes a Sebago Cooper and a Sanders Salisbury. Consultant contacted with me and informed me that the shoes Sanders Salisbury will be ready only in 2-3 weeks. I confirmed that I wanted to keep the entire order and ready to wait the Sanders Salisbury. Shop despatched for me shoes Sebago Cooper immediately and I waited shoes Sanders Salisbury, but almost 7 weeks have passed and my order was not executed. I checked the card account on March 10, and I saw that shop withdrew the money for shoes Sanders Salisbury. A letter came in my email later which informed that the store despatched for me the Sanders Salisbury. My order was not executed at the stipulated time. Why did Shop withdrew money from my card 7 weeks later after the order and has it not contacted with me before performing this operation? It's just disgusting work shop Pediwear! I did lot of purchases in this store, and the store was better before.
Pediwear Shoe Centre Online

Reply from Pediwear Shoe Centre Online

Dear Maxim

Thank you for leaving a review and telling us about the problems you have had. We are particularly concerned to have upset a regular customer of ours. Unfortunately it seems that the Salisbury took longer to arrive with us than originally anticipated. We can only be guided by the manufacturer in this respect and I hope you would appreciate that it is out of our control when manufacturers take longer to deliver goods than they originally advise.

However, I do agree that we should have kept you updated in respect of this problem. It is our usual practice to email customers once a delivery becomes over due and I am concerned that this did not happen on this occasion.

If you do not want to receive the Sanders shoes you can simply refuse to accept delivery when the courier tries to deliver the shoes. They will then be sent back to us at no cost to you and we will refund the cost to your account as soon as we receive notification from our courier that the shoes are being returned to us. I will email you to confirm this information.

Whilst I do not thing we did as well as we could with your order I do hope you will now better understand what has happened?

Regards

Mike Small
Pediwear
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Almost Perfect.

Slightly sluggish delivery otherwise perfect service. Quick to answer enquiries too.
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Review by confirmed purchaser

Great Shoes, Great Value, Great Care

Would recommended to anyone looking for quality shoes at a reasonable price. Customer service is excellent. Thank you.
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Review by confirmed purchaser

Good.

Good shoes, fast shipping and no problems. Only positive.
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Review by confirmed purchaser

Customer service is superior

Would do business with them again.
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Review by confirmed purchaser

Buying shoes over the Internet tricky? Not at Pediwear.

Very good service. Quick response to inquiries, Free shipping outside UK from certain price point and with a personal touch. All the comfort you'd need to make buying shoes over the Internet a less tricky experience.
Ordered 2 pairs of CJ boots.
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Review by confirmed purchaser

Very good and very fast!!!

I Bought first time in Pediwear... what I can say - a good service , many patience from managers and fast delivery .....and I've got a pair of fine shoes!!! So I may advice this shop to all .Next time I'll purchase shoes here again.
Nice job !!! Go on!!!
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Review by confirmed purchaser

Superb service and best hat for your head by far!

Superb hat, great fit and even looks good on me! Tilley have put a lot into the design of this hat and the service from Pediwear was excellent.
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Review by confirmed purchaser

great store

Bought boots Grisportbuts Peaklander on www.pediwear.co.uk. Great prices and great service shop. Fast delivery in Russia. I recommend!
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Review by confirmed purchaser

If you are looking for quality and consideration as a customer then look no further 5*****

Perfect in every way, would use again and again...... Thankyou
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Review by confirmed purchaser

If you want to find the best shoes you can click Pediwear!

I'm from Italy, a fashion country, but if I want the Best shoes in the world I choose Pediwear
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Review by confirmed purchaser

All round first class service ...

Pre-order phoned the customer service team - who could not have been more helpful. Shoies arrived - as ordered - plus free bounus items within 48 hours - brilliant !
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Review by confirmed purchaser

great well made boots no wait spot on

well yes i know these boots are great , i had them hand made.
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Review by confirmed purchaser

Top service and a great proce

Great shoes at a great price and delivery time was as promised.
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Review by confirmed purchaser

Excellent and very varied product mix of high-end goods.

One thing that could improve is the layout of Pediwear, to make the site even more nice to surf around and day dream of all the fine items.
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Review by confirmed purchaser

excellent service, very pleasant staff and excellent product.

A no quibble price match + 5% was a very good start. Helpful and courteous staff together with a quality product delivered in good time made for a pleasant shopping experience. Would certainly recommend.
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Review by confirmed purchaser

Generally speaking I am very pleased with Pediwear

There was only two suggestions I would make.
1. Take more care in reviewing your emails. I contacted Pediwear about my order being back ordered and was told they didn't respond to me because they didn't see/find my emails.
2. When an item is going to be back ordered and it is not an absolute....going to be delayed longer than expected. If you have another like item in stock, maybe different color or different material, you might ask about replacing the back ordered item with the one you have in stock. When I saw that you had the Mephisto Rainbow in another color/material I decided to change my order and take the one you had in stock.
Other than these two suggestions...I am totally pleased with Pediwear.
Thank you again,
Gary
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Review by confirmed purchaser

Excellent!

This is my second purchase from pediwear and it won't be my last, service is excellent and products that I receive are of excellent quality. Highly recommend it! They have the best prices for the shoes that I like to purchase.
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Review by confirmed purchaser

Prime quality shoes at bargain prices promptly delivered with complimentary shoe trees - what more could you ask for?

I have bought several pairs of shoes at Pediwear, and I have been fully satisfied with every purchase.
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Review by confirmed purchaser

excellent all round experience

Price , delivery time, product, all excellent .

This is the third pair of shoes I have purchased from Pediwear.

Pediwear Shoe Centre Online Details

About this company

Specialist English made men`s shoes retailer. Brands include Loake, Crockett and Jones, Tricker`s, Grenson, Alfred Sargent. Experience the expertise and service you expect from an established business with the unbeatable value of our online store.

Visit Pediwear Shoe Centre

Contact information

Call us on: +44 (0)1422 367609
We live here: 24 Westgate
HX1 1DJ Halifax
United Kingdom

Category

Pediwear Shoe Centre is ranked 13 out of 90 in the category Fashion Accessories

Pediwear Shoe Centre is ranked 2 out of 8 in the category Leather Goods

Pediwear Shoe Centre is ranked 7 out of 108 in the category

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