Excellent price, service and contact throughout the sale/delivery. Highly recommended.
I tried and tried to get a pair of Grensons shipped to my country of residence (Qatar) but was shot down every time by that company's antiquated online ordering system. Pediwear had the same shoes I wanted for less and threw in a wooden shoe tree and a tin of good wax for free. Shipped in 6 days. Very pleased. Thanks.
Very pleased once again to be able to buy shoes online at Pediwear. As Trickers boots last a long time it's all too infrequent that you end up here looking for replacements. The site is as good as ever, with a very extensive range - though not always your size in stock - I'm very certain that they would help out finding precisely your size. Prices have soared, of course, but the amazing thing is that Pediwear remembers me and my previous orders, and enough that I could re-claim a long-dormant discount, for being a 'Trickers Club' member. That helps bring down the price. But what is important is that you feel taken care of - like family - this feels like a family business, replete with the photo of 'redbrick' shopfront in Halifax. The shoes don't seem to emanate from some MegaWebStore warehouse, but from real people who care about what they are selling - the details like adding a tin of polish and hand written message, all count in the sometimes and otherwise impersonal experience of shopping online.
The boots I ordered were part of the Trickers Pediwear collection, not available elsewhere in 'redbrick' shops. Perhaps Pediwear could extend the collection and include a series of limited edition designs with whacky interpretations on the theme of brogues and boots ?
Living in the States, we value quality workmanship combined with a fast, efficient and helpful service on all things we buy. Pediwear fits that need exactly and my beautiful suede brogues (Jack) arrived promptly, in perfect condition and surpassed my expectations. This is the third pair of shoes I have bought from Pediwear who advised me expertly on size, supply excellent shoe trees and follow up on my satisfaction with their service. I cannot recommend Pediwear too highly.
I ordered som leather balm from them and was pleased with the communication, delivery costs and service overall. I have heard positive feedback from friends before although I was not buying shoes and my transaction was of lower value and risk as a result
I recently ordered a pair of Barkers which were out of stock. Pediwear's Customer Service kept me updated throughout the few short weeks leading up to delivery - and generously included some (unexpected) extras! Top quality products supported by a top quality business! Pediwear are now my first port of call for quality shoes and accessories - highly recommended!
My new boots arrived quickly, with a small host of extra goodies in the box.
The staff at Pediwear were quick to respond to any questions I had (via email), and even offered some great advice on polishing.
I will certainly buy again.
I have ordered from them three times now. The first time was for a valet box with Loake polishes. I asked them to change a color I wouldn't need for another at the timeof order. It arrived quickly, with the color I requested added. This is a prime example of real service and attention to detail so often lacking in online retail.
My second order had 5 items. It was delayed slightly, but I was kept informed by Pediwear staff. It arrived as promised, everything in order.
Along with th service, the price and quick shipping make this the best company in online retail. Excellent.
The item i ordered arrived with Pediwear and they noticed a colour difference from the image on thier website. I was contacted advised of the issues. Also the order had to be with me by a certain date and Pediwear tried everyhing to get to me on time.
It arrived on time and was as expected. Brilliant service.
I found what I was looking for and to a good price. There was some delay to the delivery but I was compensated with a small gift that came with my delivery.
Will probably shop here again.
Customer service response to an inquiry prior to ordering was prompt (within a day). Once my purchase was shipped I received it in the United States in approximately 4 days. No complaints with the quality of product.
Your delivery arrangement is bad so that I cannot catch up an important ceremony with my new shoes. I regret about this for my 1st experience in Pediwear.
I hope you can do something to make me confident to Pediwear again.
This is my second purchase from Pediwear and again a pair of Loake's.
A much bigger selection of shoes to choose from than anywhere else I found and crucially, cheaper.
I also received a discount as it was my second order and i'd been added to the Loake shoe club on the first purchase.
Proper wood shoe trees included in the order AND a free tie from a pretty reasonable selection.
Order arrived safely and well packaged.
Will order from again.
Apart from the fact that one style of shoes were not in stock until April - which was not their fault- and this delayed the order while I chose an alternative the service was brilliant, they sent what I ordered and told me when to expect it.
I would have liked a partial dispatch while awaiting the style I ordered originally but I have no complaints otherwise.
For someone who likes to visit a shop this company provides a fantastic Internet experience. The product arrived on time with some nice little touches - shoe trees, shoe horn, spare laces and polish. Great service and shopping experience.
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