[REPLY]
Before I ordered important items to my business on Wednesday 5/12/2012, I was given the impression that if order is placed before 12noon, there is the possibility of receiving it the same day.
The items were not supplied and I made a call on Monday 10/12/2012 to know why it was taking such a long time to supply, despite the fact that I am located in the same Liverpool city. A staff told me that the person in charge was out and that they would get back to me in 20 minutes.
I waited for one hour and called back, only to be told that there was a sort of loss in transit or translation. However, I was reassured that the items were being dispatched immediately as to arrive soon. "Soon", I was told, but the items are yet to arrive and today is 13/12/2012.
We are both in the same city and items are very important to my business. Customer service is not encouraging.
Ordered a half dome mirror. Got a call from Percy Group saying that there was a problem with the item and to compensate they offered to give me 2 for same price. Items arrived within couple of days. Excellent service.
the uv touch is great the note pens are better than expecket and the note light is top noch
Very easy purchase, with a speedy next day delivery service. I would definately use percygroup again
could not have received a better and more economical service.thanks.
very good fast service.
Very pleased with the fantastic service. 10/10
I received my delivery the next working day, very satisfied with the product.
would recommend to all
Good sevice and good quality products
Contacted Percy Group today and spoke to Roger, from the start he was friendly and helpful, and very quickly sorted out my problem. I would recommend this company to a friend.