I wanted to order only one item, which cost only a few dollars, but was not allowed to do so unless I also ordered another $15 or so of things I neither wanted nor needed. I also struggled for quite some time trying to place my order online (and I'm not stupid). When I was finally ready to click on the site to submit the completed order, nothing happened. I tried several times--still nothing, so I gave up. I phoned the next day, and a friendly, competent person was able to quickly complete and submit the order.
I asked you to deliver my product on a date I would be home 11/29 instead you delivered on 12/05. My dog opened the box and stole all the dog treats and buried them all over my property. Don't ask for a requested delivery date if you don't plan on keeping it. I know my dog will open any box delivered and steal and bury anything that smells good to her.
Pet flow makes it so easy to,order my dogs food, treats, and toys. It is delivered very fast right to my door. No more going to pet stores and lugging the bags to the car and then in the house. The prices are great. I love Petflow.
Prices and variety are better than going to a pet store and they deliver right to your door at no extra charge.I particularly like that PetFlow notifies you ahead of the time and order is going to be routinely filled so that you can easily make changes if needed.
You guys are awesome. Always on time and my dogs love the little treat in the box. Only thing is I have to break it in half so they share. But, they don't mind. They seem to know the box is for them when it arrives and get so excited!
With all of the news about products for our pets that cause harm, and even death, it's comforting to be able to shop for our furry family without worrying about adverse results. Shipping is speedy, ordering is easy, prices are reasonable....the products are SAFE. What more could anyone ask for? Great job.
Super easy to order food and get it delivered. Unfortunately it was over Thanksgiving weekend, so I couldn't tell how fast it really was. Prices are competitive.
I have been very happy with my purchases with PetFlow. I enjoy when they have the sales, good prices and I have been happy with everything I have purchased.
I recommend this company to anyone with pets, great deals and great product@
Have just started using PetFlow, and their prices are very good on most items, delivery time is fast, and even if you don't meet the $49 free shipping amount, the flat charge of $4.95 is very reasonable.
I love PetFlow.com. I recommend it to all of our dog owning friends. My favorite part about the website is the "USA made" logo at the bottoms of products. It makes it super easy to only buy products Made in America, if that's your thing! Typically, shipping is free on orders over $49. Which is not only fair, but convenient, because I have never spent less than $50. And while that might seem like a lot of money, the amount of products you can buy for $50 is INCREDIBLE. You could NEVER leave PetCo or PetSmart with as many treats and toys for the same about you spend on PetFlow. HIGHLY RECOMMEND this website! A+, and I mean that honestly. We have bought every Kong product they sell - which is listed for a cheaper price than Target or any of the other department or pet stores! MY ONLY WISH is that they would sell our particular brand of dog food - 4Health - which is actually only sold by that store TractorSupply. Aside from his food, we have bought everything else our SIberian Husky, Kato, needs from PetFlow. Toys, puppy pads, bowls, treats, poop bags and dispensers.. you name it, we've gotten it for LESS at Petflow!
Your prices are the lowest I've seen on the internet which is enough for me to keep coming back for more. Service would be outstanding if you only offered free 2 day shipping for orders of $100 and up. That would really get me to stock up!
Thank you, you guys are great!
It's a wonderful relief to not have to shlep the heavy items from the grocery store anymore. Litter orders usually came quickly; canned food took longer. I have not signed up for the auto-ship program, so I can't speak to that. The last order arrived damaged but I blame the carrier, not Petflow. All in all, a good working relationship.
The service from PetFlow is always quick and easy. It's so convenient that I don't have to go to the store and carry around a 33lb. bag of kibble every other week for my St. Bernard.
Only one complaint: My bag of dog food was damaged. It had what appears to be a thumb-hole in it that likely happened during packaging. The box was completely undamaged.
Despite the hole in the bag, I am satisfied with my order and will continue to use PetFlow!
Bandit, my 15 pounder, has been reassigned wet cat food per the veterinarian. Many were tried with good and bad results. He narrowed it down to one brand, one flavor. I bought out the local store, and another neighboring. There restock wasn't keeping up. I was becoming worried. Bandit was oblivious, but hungry. A store clerk recommended I try PetFlow. You rescued us!
You should just give Pet Flow a try, I really believe you will have a wonderful shopping experience! They are always willing to help me complete my order if I run into a problem while shopping.
I would certainly recommend PetFlow.com! I ordered a premium food at a reasonable price point, including free shipping, and it arrived in a very timely fashion!
This is an excellent pet supply site. I only had a problem with Customer Service because I was not aware of their minimum purchase policy. Once I read a bit more about the site I understood what my problem was. The reply to my conversation with them didn't relate to my own situation, which had to do with dropshipping and I am not sure whether the Representative ever caught on to what I was talking about.
I discovered the hard way, that many of the dog food producers, use rendering type animal parts to mix in their containers and sell to the public. My dogs were vomiting more than they should have been, causing me to investigate for the reasons. Some of the dead body parts had contained remnants of drugs used for euthanizing the animals. I proceeded to acquire the list of healthy, drug-free, products on the market. I was astonished to find that, at that time, only nine(9) companies were not guilty of any 'stuffing' in their food products for dogs & cats. Obviously, there weren't laws on the books to regulate this practice. Since discovering these practices, things have improved in that area, but I continue to use, only foods from those 9 producers. Prices are higher for them, but it is worth it to know my dogs are eating healthy food. I hesitate to mention the violators by name, but will list a few of the dependable ones: they include Wellness, Blue Buffalo, Frohmm, and Newman's Best. Pet Flow handles all of these, and many more of the safe and healthy animal foods.
I really appreciate Pet Flow for many reasons.
I made this particular purchase to donate to the Shelters in horribly devasted Washington, Illinois. I love that PetFlow took the initiative to reach out to their customers and then to make a difference for the people and pets in Washington.
THIS is the kind of company I want to do business with. I only wish they would branch out and open a PeopleFlow!
I get an email with this big sale so I place an order. The decide to ship many days later and then tell me several items are out of stock. Funny thing is that when I was filling the cart there were item totals telling me that they were IN STOCK. Now I have partials of stuff........LAME!!!!
I have tried everything to get my dog, Riley to stop jumping and barking at our neighbors. I even hired 3 different dog trainers to break him of this habit, nothing worked, until I purchased Pet Corrector! I have used it for a couple of days. Now when he sees the can, he just sits. It is not harmful to him, but it has helped beyond belief! Thank You!
I enjoy shopping for my 2 babies at PetFlow. Food and treats are made in USA so I trust my cats will not be harmed in any way. Prices are great and special deals are real cheap. I receive my order quickly and have always been 100% satisfied with food, treats and toys. My cats love when they get a box of goodies and enjoy the box for weeks also. So far they have loved what I have purchased in food, treats and toys. A lot of treats for hairballs, bad breath, etc and they love them. I also enjoy all the pics they post with catchy ,serious and true phrases. I will keep ordering from them. Also, every pet owner should order the RESCUE stickers for their doors. Let emergency people know you have pets, to please take care of them. Thank You for Caring and Loving Pets, Love, Bob & Boots Zilla.. "aka- Baby Z and Baby Boo"
i found everything i was looking for at very affordable prices, and i recieved my products very quickly.. it was so easy to shop and convenient. i would and will reccomend your company to all my friends.. thank you. pamala ann..
I love petflow, not only do i get a box of goodies every month for my cat, and can order harder to find pet foods and treats for her, I can get toys that even my gerbils, degus and rabbits love!
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PetFlow stands behind both it's service as well as the quality of products we sell! If you're unhappy for any reason whatsoever, PetFlow.com will make it right! Just CALL, LIVE CHAT, or EMAIL us at ANY TIME! We'll take care of your concerns, no matter how big, or small. We'll make your tail wag!