PGS Services reviews

PGS Services reviews

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A good efficient and friendly service

I needed a plumber urgently and called PGS who were able to provide someone on the same day. The customer service agent was very friendly and understanding and made me feel comfortable and confident. The plumber arrived at my home and introduced himself and shook my hand. He investigated the problem and diagnosed it and explained what had gone wrong and how he would fix it. I would definately use this service again as they were efficient and I felt well looked after.
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Very helpful call center think engineer may have tried it on.

Got a guy to come out and look at boiler as there was water dripping outside and we were losing pressure slowly from our boiler.
Got charged for 1 hour (£100) just to hear his diagnosis, without him actually doing anything. He said that the pressure relief valve (£18 + VAT) and expansion vessel (£201+ VAT) needed replacing. (I found this part myself for £124 on the internet)
I had raised the issue of the pressure relief valve with the call center, but yet he did not bring one out and replace it... why not? A quick and easy job he could have easily done within the hour I paid him. Instead he stayed 10 mins.
I've got another engineer coming in who has been working on these boilers for 23 years and has never had to change an expansion vessel- he will be changing the pressure relief valve and pumping up the expansion vessel (my research on the internet show this is probably right)...
Anyway, so in the end I will be paying £100 as opposed to the £450-£550 quoted to me by PGS.
Just peed off that I already paid £100 for a PGS engineer to pop out for 10 minutes.
If indeed there turns out to be any problem with this expansion vessel I will of course change this review, but looks highly unlikely.
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Efficient service.

PGS carried out the work I required without any problems or hassle.
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Good service from start to finish

Quick respond, great service, knowledgeable, courteous and tidy.
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Great friendly service, incredible value for money

Heard about the accompany through an Ad online. PGS were able to come round at a time great for me at short notice. They fixed what I needed in great time and were helpful with great advice, input and recommendations for the property we'd just moved into. Would 100% use them again and recommend to a friend.
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Very reliable and got the job done quickly and well

I had PGS replace a boiler and then do some building work to fill a hole in the kitchen.

It wasn't the cheapest service (not bad though) BUT the service was good quality, they always turned up on time, the workmen and the people on the phones were friendly and helpful, and the boiler was replaced with 4 days of reporting the problem.

I was away at the time when all the work was needed, so it was great to have such a reliable company doing the work.
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Efficient and reliable service - got the job done fast

Fixed a broken boiler in no time - very easy to deal with and a positive experience. Was recommended by a friend and would also recommend.
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I found a man who can!

It was so nice , having spent ages on the phone to other services, to find a company who could come to service my boiler at a time that was convenient for me. Then when the gentleman arrived he was extremely helpful got the boiler running properly and helped sort out the programmes. we are now warm!
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You get what you paid for

I'm a professional landlord and have own estate agency and I'm always therefore comparing prices. PGS is not the cheapest in the area I needed the job done but.... service they provided was really efficient. So it was worth paying a bit extra and I was happy with their service.
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VERY HELPFUL , KNEW EXACTLY WHAT THE PROBLEM WAS AND SORTED QUICKLY !

After calling around I found PGS to be the only ones who knew exactly what the problem was , they gave me a solution and most important and price !
the Engineer who came out to us John Balzerrit was truly amazing . Very helpful professional and once he had completed the work he showed me what he had done , cleared up after him self and even offered to help me put things back and that was after he had invoiced me .
These guys are good from the first call I made to them to completion of job
My only complaint , the engineer was late and I had to call the office , but in fairness they called the engineers then immediately called me back with a new arrival time .
All good !
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100% professional in every aspect

If you decide to use PGS ask for Danny. He was top notch, helpful polite and pleasant.
A rare combination these days.
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Excellent

I had a broken tile in my bathroom, called PGS they send someone immediatly.
He fixed it very quickly and professionally.
Will use their services again when needed.
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Friendly and helpful staff and very efficient service

I was really pleased with the service. The office staff called me back really quickly after my online enquiry and I booked for a plumber to come round the following day. The plumber was on time and quickly sorted my external drain. He was very friendly and was more than happy to help out. Would definitely recommend.
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Just Perfect

I rang PGS on the 23rd of December as our Combi Boiler had stopped working resulting in no hot water.
The young lady that dealt with my call was incredibly helpful and arranged for someone to come and have a look at it the same day.
Dean the engineer arrived and quickly found the problem, and went off to get the parts that were needed, returned, fitted them and tided up, job completed in a just a few hours.
A totally excellent and professional service.
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Good service eventually but poor communication in initial stage

Was initially promised a same-day appointment by PGS, having been let down by another service. However, poor communication between the engineer and office/the office and customer (me) meant I waited in all afternoon for an appointment and after much chasing was finally told it wasn't possible because the engineer was massively delayed. Would have been much better to be told this early on and to have experienced more proactive customer communication from PGS.

However, although not as proactive as I'd have liked, staff arranged a first-thing appointment next day. The engineer arrived on time, completed the work promptly and followed up with a further quote as promised.
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Excellent professional service

Booking was prompt and efficient. Workman was on time polite and courteous. Work was carried out to high standard and quickly. Workman tied up afterwards.
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Courteous and Professional Service - Will be using again

I had some odd jobs around the house that needed doing. The team at PGS were excellent. From a very helpful and polite receptionist to a friendly and reliable handman I was very happy with the service that was provided.
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PSG provides a very reliable plumbing service.

The person who took my call was very helpful, explains their services and charges and arranges a booking in no time.
Whereas most plumbers book a week in advance, PGS provided me with a plumber in a matter of hours.
Quality of work, High; (thumbs up). If in need of a plumber, look no where else
Tim
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good price and efficient service

my 33 year old boiler needed to be replaced. The initial consultation and work done was to a very high standard. The engineer was very knowlegeable, tidy and thorough. I would not hesitate to recommend them.

PGS Services Details

About this company

Visit PGS Services

Contact information

Call us on: 0800 043 5911
We live here: Unit 107, 61 Victoria Road
KT6 4JX London
United Kingdom

Category

PGS Services is ranked 4 out of 6 in the category Carpenter

PGS Services is ranked 4 out of 9 in the category Electrician

PGS Services is ranked 3 out of 10 in the category Gas Installation

PGS Services is ranked 2 out of 5 in the category Painter

PGS Services is ranked 6 out of 10 in the category Pest Control

PGS Services is ranked 25 out of 32 in the category

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