This was my first attempt at making a photobook. I found the software easy to use. Loved the way I could personalise each page, vary the number of photos on a page and fade photos and set them as background to the pages. I'm delighted with the resulting book. I chose standard paper and hard back and the result is a professional finish.
S Wolfendale Nov 2013
One of the three items ordered was damaged (issue with printing). Having said that they have quickly issued a replacement which I am currently awaiting delivery of. My main issue with the this order was the delivery though. The box was far too big for the items inside and no packaging was put inside the box to stop damage. As a consequence the box itself had been squashed in transit. Luckily it hadn't damaged any of the items inside but it seems this was more luck than judgement.
I ordered two 100 piece photo jigsaw puzzles on a Groupon offer (probably wouldn't have ordered at full price!) They came quickly and well packaged in a rather over-sized box & I happened to be in for the courier (normal post might have been better - could have been packaged to go through letterbox). The jigsaws look good quality & come with a print to show what they should look like when assembled (they come in bits so I assume it's all there!) Would have been nice if the print was fixed to the top of the box, or the right size to stick on yourself but that's a minor thing. I knew the photo I'd chosen wasn't the best quality but the result still came out well.
Website slightly difficult to use as it was difficult to know what would make a good photograph or not. Also the quality of the chocolate could be better but the picture is very clear and sharp.
I have used Jessops for Crewe books, calendars and am currently in the process of ordering a canvas print. I find the quality of products to be fantastic and really lovely, thoughtful gifts. Service is quick and I've never had any problems at all with anything I've ordered.
We buy LOADS of stuff from Jessops as my wife is really into digital photography. Offer to buy 2 jigsaws for £26 came up and as we have 2 young kids decided it was a great Santa present,
Came to place the order and had to call customer services TWICE to find out firstly that the 126 piece puzzle is actually the 166 piece puzzle, then again to get me to the actual page to place the order . To find it now I even had trouble - had to search for jigsaw, which takes you to another part of the site, then gifts, then amazingly Baby and toys where you find Jigsaw puzzles!
So hard to find for something you probably make a healthy profit on!
Website was easy to use in creating the calander whilst the ordering process was both intuitive and straight forward. Communications from Lessons were good keeping me updated with what was happening with my order. The order was delivered within the specified timescale and the quality was excellent. Overall a most pleasing purchasing experience and one that I will be repeating in the future.
Would like a little more choice in backgrounds and image masks. On reordering an existing book didn't think the changes I made were actioned . Having said that the product is good quality and the software is easy to use. However, without the discount vouchers I think they are rather expensive! Would only order them if we'll discounted.
I bought a photobook for a friend using the iPad app. It was simple to use and let me edit the book so it was just how I wanted and it looks great! The book turned out so much better than I thought and the quality is great. I don't usually review anything but I was so happy with the result I decided I would :)
Why bother having the photos developed and than have to arrange in an album when you can do all this on line. The end result is a photo book which is similar to an album except you can enlarge or reduce the size of photos. Different size albums and different size photos. You simply pay for the number of pages in the album.
A great way of compiling memories - be these holidays or events such as weddings/family gatherings.
Also makes excellent presents.
I make a calendar every year of my little angel but never have I been so frustrated when making it. I ve never used Jessops before and I won't again.
It was needlessly difficult to upload the photos, near on impossible picking a photo to put into the calendar and then try and swap for another picture - oh my goodness me, pulling teeth would have been less painful.
I bought vouchers from Groupon, which was a bargain but because bought in batches of 2, with no facility to add more than one voucher at a time I had to endure the pain three times.
Rant over, I am really happy with the final product and they arrived really quickly
Have used jessops for photobooks and calendars for a while. good price if you wair for deals and very good quality. If anything did go wrong (its happened once to us, but partly our fault) they were very helpful and got it put right.
Nice job jessops.
Downloading the package was quick and easy and then it was only a matter of transferring my photographs across. It was easy to fit the photographs to the shape and size I wanted then save the book contents over a number of days until I was happy with the overall content. After the simple ordering process it was only a few days until the book arrived in the post. Fantastic service.
Ordered a photo jigsaw for my granddaughters but it was disappointing when it arrived very small no photo on front of box and doesn't even say it is a jigsaw it was groupon offer but still expensive for the quality.
I have just received our family photo appointment calendar for 2014 and I am just as impressed as last year. It is practical, amazing quality and is personal to us. Everyone asks about it and we love having a different memory to look at every month :0)
My jigsaw arrived quickly and in good condition. The only downside was the random picture on the box so I will have to buy a box to store it in before giving it as a Christmas present. A plain box would have been preferable!
Wow !!It's amazing when you see your photos in print in a book! You can hardly remember taking them, let alone them looking so professional.
It's such a joy to show them to our friends and family without them being "bored to tears."
Thank you for making this possible
I purchased these products ( A5 photo calendars), through Groupon and I am grateful for the fact I did not pay full price as a result. The delivery of the calendars was delayed as a result of a mystery 'fault' with my order that was never explained - meaning I was unable to give one to my Aunt on time as part of her 60th birthday celebration. The other calendar- for my mother indeed arrived with a fault, a strange printing anomoly which takes up and completely ruins the front cover of the calendar. So now i can't give this defective gift to my mother. Meaning I have to spend more time and money - with another company of course - creating another calendar. I will never use Jessops services again. I am bitterly disappointed.
My husband initially attempted to upload our two pictures, contacting you by telephone for a long period, with no success and passed the problem to me. I Had great problems trying to upload two pictures for my jigsaws. First was OK but second completely impossible. Telephoned your help line and spoke for some considerable time to a member of staff who also had to keep me on hold whilst he spoke to someone on the technical side. Unfortunately after about 20 minutes (of an expensive telephone call) he was unable to help. I received an email the following day suggesting I re-try, which I did finally successfully (I can only assume your technical department corrected the fault). I am yet to complete the jigsaws but they arrived well wrapped so assume will be fine. So my real problem is the additional cost I incurred on the extended telephone calls.
At a very busy/hectic time I decided to try to compile a picture/photo book for my Father as a Christmas present, inspired to do so by a Wedding Album we received last year and were hugely impressed with.
The software and ease of creating the book were highly professional and convincing throughout the process, as was the ordering, despatch confirmation and speed of delivery.
Things are very hectic coming towards the end of the Year but I still wanted to find time to say thanks and well done for an excellent product and service provided!
Market Harborough, Leicestershire
I bought a heart snow globe as a present. I purchased the globe on the 14/11/2013. It said on the website it would take 5-7 working days. On the 27/11/2013 I contacted Jessops via the online help as I had not received the globe. The online help took several minuets to connect. It then took another 10 minuets for the person to reply to the question. I was then told by the online help that it would take up to 7 working days. When I explained it was already over 7 days I was told the problem was due to a lack of postcode. I had input my postcode when buying the product. I asked if I could add the postcode on and was told the item had already been dispatched.
I finally got the globe 14 working days later and was very disappointed about the globe quality.
The main problems was there are LOTS of bubbles in the globe that made it very difficult to see the picture. This also makes the globe look cheap. I could have got a much better quality globe from a pound shop!
The plastic bottom was also exceptionally difficult to remove. The picture was also much smaller than expected. I had attempted to zoom into the picture during the online making process however the photo did not appear to be particularly zoomed in.
So to sum up. The globe took double the time to arrive as originally said. The quality of the globe was also extremely poor.
In future I would purchase similar products from Tesco or Snapfish etc as in the past they have delivered products of a higher quality and on time!
Was overall very happy. Good quality bar one picture. Would definitely buy again. Delivery was quick. Tracking easy.price good.
A very expensive calendar. No matter how much I tried I could to load a picture into the January slot. The month and day part of the calendar are tiny, and practically impossible to see at any distance and you are not able to make any notes or appointments. On a positive note the pictures themselves are good. But the item is totally useless as a calendar, and for 17"99 I am extremely disappointed.
Not opened and made the puzzle (it is a gift) but nice sized pieces (larger than normal 500 piece puzzle) picture looks clear and well printed, tin box is a lovely way to present the puzzle, and the small photo on the top showing the inside picture is a lovely finishing touch! (what also helped was a 1/2 price groupon voucher, as I would not have normally paid £40 for a puzzle)
I paid an extra £5 to have photo book sent via courier. Estimated date to arrive was 21 or 22nd but book did not arrive until 26th-too late for occasion it was for- a memorial of my late brother. I rang to express my disappointment re the delay and requested reinbursement of courier charge. I was informed that it was not possible. This was very poor customer service and I shall not use Jessops again.
I ordered two photos on the 24/11/13 one arrived but the one I am writing the review about still has not arrived, I also haven't received a confirmation email saying it has been despatched. However the photo that did arrive is of very good quality, I would recommend just don't expect a fast turn round.
Once you have mastered the techniques it is a very flexible and comprehensive system for producing a photo album. I always do quite fiddly stuff in terms of presentation and that takes a while to master initially, but now I have done it, it works well ( a bit clunky at times but that might be my slow internet speeds and old computer) . As yet I haven't managed to find and use the instant download function for an instant result, so that's a drawback - it doesn't seem to come up as a first option, unless I'm missing something on the homepages. I like the qualities of reproduction and paper and the layout options.
A more attractive price structure for repeat orders or extra copies would tempt me to order more than one copy - particularly when friends or family say "Wow - that's great!" My only real criticism is that it is rather pricey if you want to do hard back versions with more pages.
Still waiting for my poster ordered on the 25th November dispatch notification on the 27th. clicking the 'pricing and delivery' link takes you to a page that you cannot do anything with apart form start ordering more, order tracking just tells you it has been dispatched with no link to chase or even enquire about who or how is has been sent, just a big button to continue shopping which I might well be doing with Tesco in future.
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