Jessops Photo reviews

Jessops Photo reviews

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Review by confirmed purchaser

Simple , intuitive and effective

End result was pleasing. It took me a phone call to find out that that the minimum page A4 book was 26 pages.
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Review by confirmed purchaser

Fantastic service throughout,

I am so impressed with the website for the photo albums. I was a complete computer novice when I did my first album. I found it easy to follow and as I have gone on I have learnt to do more things with the pictures. I have also recommended you to friends and we now plan photos we will take rather than things to soon our holidays. I find the waiting for the postman so exciting when there is a book in the post.
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Review by confirmed purchaser

Good quality and easy to use!

Loads of ways to adapt, present and be creative with your photos. They make really thoughtful gifts and keepsakes will definitely use the Jessops service again!
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Review by confirmed purchaser

Good work Jessops

Easy to use software that allowed a decent level of creativity without having to have expert knowledge. The printed book that arrived was very good quality, beyond what I expected. Good work Jessops.
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Review by confirmed purchaser

Beautiful, speedy, and very good quality, just more expensive than other companies I've used before.

The book is great, I went for the smaller size due to price. I used Jessops because it allowed me to put it all together on my ipad which is much speedier than my laptop, other companies I have used to create photo books in the past have been cheaper but not compatible with the ipad.
The finished product was high quality, beautiful and speedily delivered. It's great to see treasured memories printed out in a book that will be viewed for a long time to come.
In fact it's so good I wished I'd had the larger size.
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Review by confirmed purchaser

Very professional from start to finish

This is the third wedding album I've ordered through the service and all have been exceptional. Couldn't ask for a better service at the price.

They automatically understand how the pictures need to be laid out and displayed.
Will quite happily use again.
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Review by confirmed purchaser

Perfect Service match point

Just as ordered and quick service
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Review by confirmed purchaser

Great product, great service, great value

I wanted something special for Fathers Day and I got it. You have taken my simple picture and turned it into something incredible that I will be proud to hang on the wall. Thank you.
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Review by confirmed purchaser

tricky but worth it

I found making a photo book a little tricky and it did take a couple of hours. The result I was left with was amazing. I am so pleased with it. The pages are thick and glossy, you can feel the quality. The pictures are very clear.
A great result thank you.
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Review by confirmed purchaser

Quite east to use website,

Easy to use website, good service. Last time I used them I allowed them to arrange photos and ok'd it when done which gave a much better result. Very pleased and will use them again
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Review by confirmed purchaser

Excellent product, excellent finished result and very quick turn around.

The finished product was above my expectation, delivered in a very good package for safety and delivered in a very quick time. I was thrilled with the finished product and wouldn't hesitate to recommend this service/product to anyone.Once I mastered the design tools (my lesson to learn not a bad design) I was well away. One point I would ask is, whether you can create a folder to use your preferred photos to narrow down when searching through files, it maybe this is possible and I didn't find it.
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Review by confirmed purchaser

Delighted

I ordered a cushion for a birthday present. The website made the process easy to follow. The cushion arrived within the delivery date and the product was fantastic...the reproduction of the photographs and the quality of the cushion itself was much better than I imagined. Wouldn't hesitate in recommending these products and Jessops service.
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Review by confirmed purchaser

POOR PACKAGING OF PHOTOBOOKS!!!!!

Dear Trustpilot,
We are a Wedding Photography Business and we, as do our clients, love CEWE/JESSOPS photobooks and we do order a LOT of photobooks. The finished photobooks are beautiful. The packaging is so disappointing. On occasion I have had to complain to CEWE/JESSOPS about the state in which some of our photobooks arrive; bashed at the corners or spine bent. My second last order was packaged perfectly only because I had complained and sent photographs of the state in which that particular order of photobooks had been delivered. I had to re-order as I could not give my clients their photobooks in this state and this has happened on two or three occasions. When I received the duplicate order, foam packaging had been put on to each corner of the photobooks which ensured they arrived in perfect condition. However, having emailed the company thanking them for ensuring my last order arrived in perfect condition, QUOTE:
"Dear Jessops/Cewe Team,
Wanted to thank you for ensuring our most recent order of photobooks ( order no: 811165-075652 ) was received without being bent/bashed at the corners. We are so pleased that you have decided to put extra packaging on the corners of the photobooks as it ensures the books will withstand being bashed about in transit. Just knowing that your packaging issue has been resolved brings much peace of mind when placing future orders (we just ordered 4 more!!!) Our Customers are so happy with their photobooks, so again many thanks!" UNQUOTE.

CEWE/JESSOPS replied,
QUOTE;
"Dear Sheena Norris,
Thank you for your email.
Thank you for your positive feedback.
I will pass your kind comments on the dispatch team, and we look forward to receiving your next order!
Should you have any further queries please feel free to contact me again
as I will be more than happy to help you.
Kind Regards,
Jessops Photoservice Team" UNQUOTE

My last order (most recent) arrived in the usual flimsy thin cardboard packaging and I feel that my previous comments had not been taken seriously. These photobooks (4 in this order) luckily were OK but on the whole, there is usually some kind of corner bash and I end up either trying to straighten it myself, or if it's too far gone, have to complain and have the photobook/s re-ordered. This in itself is extremely frustrating as I have told my clients when they can expect to collect their photobooks only to let them down because of a simple step which could have been taken to avoid the whole situation - better packaging. I WILL GLADLY PAY EXTRA FOR EXTRA PACKAGING to avoid this scenario as it can become embarrassing and doesn't look good for our company.

I hope this email helps in resolving the only issue I have with CEWE/JESSOPS because as I said earlier, the finished photobooks are beautiful.
Many thanks,
Sheena Norris
Jessops Photo

Reply from Jessops Photo

Dear Sheena Norris

I can confirm that a packaging review is currently under investigation and I would like to reassure you we do take your feedback seriously and appreciate you taking the time to let us know about your most recent order as well.

Kind regards

Sam Connolly
Customer Service Manager
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Review by confirmed purchaser

First class service

I bought a camera lens as a present for my wife unfortunately I bought the wrong one, I returned the lens to Jessop's, they refunded my money within 2 days no questions asked. Great service.
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Review by confirmed purchaser

A very satisfactory experience!

I liked the wide choice of options, including the opportunity to design my own pages -
The instructions were clear and easy to follow -
As this was my first experience, ordering the finished album was a bit nerve-racking;
It might be helpful to have some sort of explanation of what is about to happen when one hits the "Send" command, as watching all the separate images flashing across the screen without any apparent sequence connected to the page layouts was worrying -
It would it be reassuring to be shown a copy of the original design layouts!
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Review by confirmed purchaser

Excellent quality lay-flat photobook

I have just received my wedding album in the post - about a week after I ordered it. That's pretty fast, I've waited up to 6 weeks with some other companies. I got an XL book with the premium photographic paper, which comes with the lay-flat binding. I was actually surprised at the quality and they aren't kidding about lay-flat, you really can put a photo all the way across and see it properly. It was expensive but they have good offers a lot of the time. Worth biding your time to get 40% off.

My only gripe was that I had to contact customer services to find out how to get lay-flat binding, it isn't obvious on the website. And I had to get hold of them again to find out what fonts are supported - truetype only by the way.
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Review by confirmed purchaser

Very prompt service, book as ordered.

A little disappointed with quality of paper, seemed more like prints on paper as opposed a book, which we have had made previously and seemed better quality but ok.
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Review by confirmed purchaser

Easy to use and good service

Hi
I would recommend this service to everyone. It is a great way of getting photographs quickly and easily, especially when it is a special event. We use digital format now and everyone seems to keep all photographs on that format instead of printing. These small albums were an inexpensive gift that I sent to all of the friends that spent my special birthday on holiday with me and they all loved the album.

Apart for the fact that do not get an idea of the size and quality - the software is easy to use and service is quick.

Thanks
Carol
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Review by confirmed purchaser

Found exactly what I was looking for.

I wanted to make a photo book for my sons forthcoming 40th Birthday.
I did just that, I will recommend to my friends and family.
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Review by confirmed purchaser

I was stunned at the fantastic quality of the finished product

After a holiday of a lifetime, I really wanted to find some way of presenting my photographs so that my friends and family could enjoy looking through them. Having used Jessops previously for a large panoramic print (and was very pleased with the result), I decided to look through their website to see if there was anything suitable. The Cewe photo books looked ideal so I downloaded the software and got to work. The software is very easy to use and I had no problems at all in producing what I thought might be a reasonable photo book. I chose the largest photo book format available, given the size of the project and as a result, this limited my options regarding paper type and cover style. However, when the finished item was delivered I was delighted! It looks so professional, the paper quality and print is excellent, colours are realistic and the fact that I could design the cover to my liking was brilliant. Everyone I have shown the book to have commented on how great and idea it is. I emailed Jessops direct to thank the staff for doing such a fine job.

Jessops Photo Details

About this company

Jessops Photo are photo printing specialists, offering a wide range of products to turn your memories into something even more special. Whether you simply want to print digital photographs from your digital camera on high quality photo paper, or you want to create something a little more unique like a canvas print, photo calendar or poster, you’ll find it in our extensive range of products.

Visit Jessops Photo

Contact information

Call us on: 01926 456 989
We live here: Unit 4 Titan Business Centre
CV34 6RR Warwick
United Kingdom

Category

Jessops Photo is ranked 56 out of 144 in the category

Jessops Photo is ranked 10 out of 14 in the category Photo Printing

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