I needed a bespoke size frame with mounts in time for Christmas which no where locally could provide so took a chance online and am so glad I did. Easy to use website, fast manufacture time, brilliant tracked delivery and most importantly a wonderful perfect fit frame. I would have no hesitation recommending this company to anyone.
Great frames, fit perfectly, look good and arrived within a few days. Would definitely use again.
I have used Picture Framing.com on three occasions now. The service has always been swift and efficient and they keep in touch at each stage of the process. Their product has been of excellent quality each time and fits the images perfectly. Framing of this quality isn't cheap, but I'd not hesitate to recommend them and I'll certainly be using them again.
First time I've used such a service and I was not disappointed. Quality was good and delivery was quick. The key to this service is the website and how you select the various options which determine your bespoke frame. All of that was really easy.
You need to be careful with larger size formats - the frames are bowing a bit. Upto 24/30inches all OK - but there needs to be some cross bracing or something on the bigger ones. I have just bought 5 for my business, and they are good apart from this minor comment
I was particularly impressed with the delivery arrangements. I was told when they would deliver then was given an option to deliver on a different day. On that day I was then sent an e mail and text to inform me of my 1 hour time slot.
I found the site so easy to use. Just putting in the size of the picture was so simple, it could not have been easier. Delivery was excellent, with a one hour window on the specified day.
I used this site as I've got a few pieces of original artwork that are unusual dimensions.
The website was really easy to use and I was able to see what my frames would look like based on the measurements I entered.
The options of mounting were good too and I was really impressed with the variety on offer.
The 3 frames I ordered came really quickly, despite the time of year and were packaged to a high standard.
I put the frames to use this weekend by putting the paintings in them and I couldn't be happier; they're really good quality and look great in my flat showing off my artwork.
Thanks so much!!
Website wasnt clear that the overall size I ordered was in fact the internal measurement where as I wanted the frame size to be an actual size. Also wasnt clear that the photo I uploaded wasnt to be included in the price! Why allow customers to upload photos if you dont intend on including the photo in your ordering process.
Spoke to manager and explained the situation and that we would like a refund and was told quite plainly that it was my mistake and they were not willing to help or refund the money!!!!
Wont be using this company again or recommending them anytime soon!
The frame, when it arrived, was everything I had hoped it would be.
Despite being warned that there might be a delay in dispatch because of Christmas orders, it arrived very quickly and perfectly packaged. I only bought a frame because the print I wished to frame already had a mount.
The web site was quite easy to use although I was rather confused by some of the framing jargon, as I did not understand where the "rebate" on the frame would actually be.
To have custom made and delivered my frame with such quality and speed shows just how dedicated to customer satisfaction picture-framing.com are! They kept me completely informed during transit and their website is absolutely user-friendly, no hiccups or concerns - I will definitely be using these guys again!
Nice solid wood frame. The acrylic screen was nice - I normally use glass but this is a lot safer and lighter. Very well packaged. Maybe some hooks to hang the picture up at the back would have been nice
Overall the order ran very smoothly and I'm really pleased with the frame when it arrived.
I didn't get any text on the day of the delivery so I wasn't able to arrange to collect the frame, but the delivery men left it with a neighbour which was fine and saved having to re-schedule deliveries etc.
I would definitely use picture-framing.com again!
The service of picture-framing.com was fantastic. They informed me with text messages about the delivery of my parcel. The time frame was only one hour (not all day as it is with most other deliverers) and I could even track the driver in (more or less) real time, knowing which delivery he was working on at the moment and which number my delivery was.
The frame is also beautiful and fulfils all my expectations. Packaging was suitable for the item. I will certainly order again!
Helpful staff, great website, lovely range of very large frames.
I was most impressed. The sizing, selecting and process on line was easy. The frame arrived on time and I was giving mobile updates too. The price was good too. I will use Picture-Framing.com again!
It was easy to use the website to select and measure for the frames. Payment went through easily and i was very pleased to have a 2 hour time slot for delivery. Delivery took place at the correct time. The frames were just as described and i found it easy to frame my pictures
So easy to order - I had been looking for a "non-standard" frame for a picture and after touring round the shops in vain, I googled the size I wanted and up popped www.picture-framing.com and the rest is history! I ordered it in minutes, and it was with me within 3 days! It was perfectly packed, easy to understand instructions for framing and hanging - and good quality too (and at a reasonable price!). I've already recommended it to friends.
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