Pink Basis reviews

Pink Basis reviews

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Review by confirmed purchaser

looking for those must have shoe. Try pinkbasis

Went on this site called pinkbasis and ordered my sandles for the summer time. They have them all. All designs for all feet.
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Review by confirmed purchaser

Fantastic, awesome, draggy shopping site. :)

The cloths from this website is truly amazing. The price is even better, but the time you have to wait to receive this item makes the whole process weak. You be so excited to place your order and receive it. Just to see you have to wait about to weeks to get it. If this website had faster shipping, (a week the latest). Then this would be my favorite website. But because the shipping is so long, this is like my 3rd favorite website to shop from.
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Review by confirmed purchaser

it was a good service and fast.

I will recomended to anyone.
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Review by confirmed purchaser

the best shoes

I love to shop here they are the best
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Review by confirmed purchaser

the shopping process was great I haven't received my items but I am in the process of purchasing again. so that should say a lot keep up the good work and again thank you.

this online site is one of the greatest sites to shop. The prices are great and on top of that they offer you discounts when you check how can you say no to that. The clothes, shoes and everything are absolutely beautiful. I would definitely go back again and again.
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Review by confirmed purchaser

I have a great deal on shoes

I love pink basis website and product.
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Review by confirmed purchaser

I love your shoes,an your service is excellent.

You have such a good variety of colors,styles,your shipping is fast.
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Review by confirmed purchaser

Outstanding

I was looking through google and found the picture an order them!
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Review by confirmed purchaser

LOVE EM!!!!!!

You can't beat the price for these shoes!!!!
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Review by confirmed purchaser

Absolutely Amazing

This website is not a scam. The prices are great! The products are amazing. I haven't had any issues with anything I have ordered. Always arrived on time. Sales everyday and inventory is always updated. Definitely recommend this website to any and every one looking for products you wont normally find in your local mall.
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Review by confirmed purchaser

I am speechless due to the amount of stuff I would really like to say... This website have great sense of style at an economical price.

I first found about Pinkbasis when I google for cheap clothing and found that they have great stuff and great prices... I don't care about name brand, I want jaw dropping clothing and footwear that I can stand out in... And I sure do . I am not in the US and I don't have problem having my stuff shipped to my courier, I love more that they use Fedex to ship my stuff and I track and see that my stuff reaches where it should be. They have great customer service Reps, they are profession and have always resolve any enquiries or problems I have had. I also understand that people have questions about the website asking if Pinkbasis is legit... They are very real and legit, and what you see on their website is actually what you get. Moreover I am such a big fan of them I not only buy my personal stuff at Pinkbasis, now I buy and them I re-sell. I give Pinkbasis 10 STARS.
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Review by confirmed purchaser

Turn Up!!!!

Pink Basis is the one store I know I can get quality products from. I normally don't order swimsuits online, but I decided to order a black monokini with a gold plate in the middle and it fits great! The best part is it only took 3 DAYS after I placed my order for it to be delivered to me. The crotch area is a little tight, but overall it's exactly what I expected. I would definitely recommend this website to anyone looking to spend a little cash. Great quality, fast shipping, and affordable prices. It doesn't get better than that!
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Review by confirmed purchaser

Rude customer service

I called to inquire about the 17.99 I was paying for standard shipping from California. I've paid less when ordering items from china. I was also trying to get my tracking number so that I could track my package. The email I was sent did not contain my tracking number. Instead it was just blank. The person who answer my call, I believe her name was Diane S. was very rude. Ms Diane, with a lot of attitude, told me that I should already have an email with the tracking number.She kept cutting me off while I was trying to explain that the email was blank so in return I got rude with her. I have a zero tolerance for disrespect, especially when I'm giving a person respect, therefore my chances of ordering from pinkbasis again are very slim. Looking at other reviews I see that the level of professionalism in their customer service department is extremely low, and I'd rather not subject myself any other attitudes. I rather avoid conflict and just take my business elsewhere.
pinkbasis.com

Reply from pinkbasis.com

Hello,

We do apologize for any inconvenience this may have caused you. According to our system, record shows you contacted us to inquire on why you were charged for shipping when your order was over $50.00. The reason you were not eligible to use the free shipping promotional code is because you purchased items in our deal section. When these items are added to our cart; they will state in bold red, that the item being purchased is a deal item and not eligible for the free shipping promotion. Also on our website we do indicated the free shipping promotional code restrictions, please click on the link below for more information:

http://www.pinkbasis.com/promotions

Our records also show the email that was sent to you via our automated system listed under "Diane S" gave you all tracking information in order to track your package. Again, we do sincerely apologize for any miscommunication and inconvenience this may have caused you. Should you have any more questions please do not hesitate to contact us back.

Have a nice day!

Regards,
Pinkbasis.com
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Review by confirmed purchaser

EXPENSIVE SHIPPING!!

I aboslutely love Pink Basis. However, the shipping rates are ridiculous!!! When I first started shopping here, I was getting free shipping. 99% of my order is always clearance items, in which I was getting free shipping for orders over $50.00. My orders are ALL over $50.00. I just don't understand why the shipping rates are so expensive. You always send emails for 30-50% off. Why don't you send one for free shipping regardless if the order is all clearance items or not. I have purchased a lot, and I would purchase a lot more if I could get free shipping or the rates were reasonable. Thank you!
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Review by confirmed purchaser

Accused me of damaging an item and returning it

received my order the dress was defective contacted Pink Basis for an exchange or refund they requested that I send pictures of the defect after viewing the pictures I was issued a return authorization.

Once Pink Basis received the item they accused me of undoing the seam on the dress and only refunded me for the price less s/h. I contacted them to ask why I received a partial refund they had the audacity to say they confirmed with the person that shipped it and it was not damaged when it left there. I received the order late night and phoned them the next morning so it isn't like I had the dress for days on end. Bottom line the customer is always right I would have liked for them to decline the return they could have shown the picture to the person that apparently said they seam was not undone on the dress I received. I spend almost 500. per month shopping online ... what a way to lose a loyal customer.
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Review by confirmed purchaser

Full of Shit!!

I placed my order on the 21st I have dealt with a lot of low name companies but they have all shipped in a timely manner I was just notified that it could take up to 2 weeks to receive my package and thats because they chose smart ship a cheap way to send a package....that's bull shit and no where on their site does it say this!!! I just pray its here by March 7th today is the 27th of Feb I am very upset and pissed off I will never order from them again....
pinkbasis.com

Reply from pinkbasis.com

Hello,

We are sorry to hear that you are not happy with the services you have received. We do state in our store policy that a package can take up to 5-7 business days for delivery. Tuesday, March 4 would be the the 7th business day. Please be aware
weather conditions may cause a delay in deliveries of the package.

Should you have any more questions please do not hesitate to contact us back.

Regards,
Pinkbasis.com
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Review by confirmed purchaser

excellent shipping

I recommend this company to everyone
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Review by confirmed purchaser

Awesome

Awesome shoes and I love that they are not expensive.
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Review by confirmed purchaser

Worst online purchase attempt I've ever experiened.

Buyer beware- if something sounds too good to be true, then it probably is. I was reluctantly enticed by a wonderful looking sale, but I ended up paying more for SHIPPING alone than for the actual item!! Even then, the price was about average, but for $15 shipping I expected to receive my order within two weeks since this company is based in my home state. I got a little peeved when Pinkbasis sent a request for my review on my purchase before they even shipped it out!!! I tracked my package for about three weeks, but despite the notification that it had been delivered, I still have yet to receive the order. And yes, I spoke to the post office and to friends and family, and even the locations that handled the order. I emailed the company, who said they would file a claim, but they never got back to me. I sent an email and they finally told me that the claim was denied, and at this point it is too late for me to make my own claim through Paypal. I am now not only out $30, but I didn't even get to USE the boots I ordered. I am very disappointed and I do not suggest purchasing from this company.
pinkbasis.com

Reply from pinkbasis.com

Hello,

We are sorry for any inconvenience this may have caused you and one of our Customer Service Specialist will be emailing you shortly for further assistance. Again, we do sincerely apologize for this issue and should you have any more questions please do not hesitate to contact us back.

Regards,
Pinkbasis.com
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Review by confirmed purchaser

First Timer

Reviewed all pages of shoes before choosing. Sales caugt my eye and the words free shipping. Tried calling customer service while shopping online, but got a voicemail during regular business hours stating they were closed when they were actually open. Getting to checkout I really didn't understand the Coupon codes verses the free shipping, but found out later that basically you can't use both discounts. Either use the percentages off that they are offering on some shoes in you cart or choose free shipping over $50; total. Shoes still haven't been received so not sure about product, but very cute online and facebook
pinkbasis.com

Reply from pinkbasis.com

Dear,
Lolita thank you for the review our records show that your package was delivered on 2/25/14, Please refer to this Fedex tracking number 501680560448593. If you have any other question or concerns please don't hesitate to contact us.


Thank you
PinkBasis

pinkbasis.com Details

About this company

Visit Pink Basis

Contact information

Call us on: 6262260878
We live here: 200 S 5th Ave
91746 City of Industry
United States

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