I went online shopping for gift and found everything that was on the christmas list!!! As a mom I do not have much time but this was convenient and fast .. You should really give it a try!!!
Item sent wasn't as pictured. Forever on hold to get through to customer service to get return authorization number. Wouldn't refund the $15.00 shipping or comp return shipping. First time shopping with them--NEVER again!
Ordered 3 items at excellent prices. They arrived in great condition, in a timely fashion although I was unable to track the shipment. The only big downside was that the shipping cost amounted to more than the shoes. Will order from them again if they find a more economical way to ship items.
Only complaint I have is the a shipping notificiation should be emailed to customer when the items are shipped. I should not have to log back into the site to see when the items was shipped and from there track the package to see when it will be delivered.
Ladys when I said the best service I ever had online, I place my order and waiting on 2 days I had my items and the most better part is that my items looked just as I saw in the pics in the web site, I will recommend you this page with my eyes clothes, the service is 100% excellent!!
I've been shopping online for only a short time with Pink Basis and have been so pleased with every piece of clothing, shoes & accessories along with all the great sales, promotions they have each day or weeks to come. I make big purchases each time. I especially enjoy earning extra points you can use towards future purchases. There's 2 suggests I would like to emphasize on, first is the shipping & handling, I think it should be free for all ground on the US. 2nd I would like to see a lot more beautiful styles for healthier women sizes.
Making the actual purchase went well. I did however have a problem with a delay in communication. I made a purchase on the 11/29 and did not get any information on my purchase until 12/4. That is my only complaint. Everything else went well.
The purchase that i made was my first order ever from Pink Basis. I was looking for boots for my wife for Christmas. The selections are GREAT, I found several pairs. I actually ordered a total of 6 pairs . My only issue with Pink Basis is that they dont allow you to track your package and the number of days that it takes for your package to actually ship. I will put a disclaimor out and say that as far as I know... There is no way to track the package. Overall I like the website and if my wife is pleased with the purchase I will definitely be an avid shopper @ Pink Basis. After I have recieved my purchase I will update my rating, it totally depends on the quality of the merchandise ordered. P.S. I wish they sold plus size items so that I could do all my shopping in one place...
Shoes was really inexpensive shoe took forever to get here I paid for 2 day shipping on a Thursday didn't receive my shoe until a Monday! I was so exited to try on the shoe once I tried then on they were too big OMG
I love the shoes, clothes, lingere etc.on pinkbasis. I highly recommend you go to their site & check them out. I love it & if you are a Diva like myself you will most definitely love this site as well...& I know you will surely fall in love with their clearance items...I Luv it
I haven't received a tracking number and semi formal is this Saturday this site is horrible. Also the business hours are mon-fri 10am-5pm I called twice since 10:00 and the company is still closed like answer the damn phone
I ordered a purse and just received. I'm undecided if I'm going to keep it. First, the box was open on one end and crushed. Thankfully the purse was wrapped in plastic so it wasn't damaged, except it was smushed flat. I'm going to show it to a couple of my very opinioned friends in the morning to get their opinion. The material looks cheap to me, but maybe it's just me. Im really hoping its just me though because I really want a new purse for the holidays.
You have to try pink basis they have a variety of different fashions, the prices are reasonable, and shopping online is very simple and easy. Where do you think i get all my heels and boots from?
This was my first experience using Pinkbasis and I'm so glad I did ! Service was nice and easy as well as delivered on time as ordered ! The quality of the merchandise was great as well ! I've told many of my family and friends, hopefully they'll take heed !
I love these boots!They are very cozy to walk in because the front has a wedge on it so it helps even out the back.And it is a true four and a half inch heel also.The top of the boot is perfect and their is even more room because the top stretches.They look great and the bling on the bottom of the boot just makes the boot.It is so pretty.So go and get yourself a pair.I have them in black.
As much as I love shoes and can't find anything down here in South Carolina that stands out to me anymore since I have moved here, Pink Basis has been my savior for shoes. They have great shoes with outstanding prices and its always a sale everyday! I'm in shoe heaven when I go to their page and purchase my shoes, love them and now they have a lifetime customer!
very happy with overall on-line experience!!
I received my very first order from pink basis and I loved the quality of the sweater dress and thigh high boots. My issues with this website are shipping and handling varies greatly. I placed 2 orders on the same day at about 30 min apart for the same boots and sweater in a different color than the first order. Even though the weight and dimensions were the same shipping varied by about $7. I called customer service and after much back and forth they informed me that they were limited to what they could do online and would credit me after the order was placed. My other issue is the discount at checkout never adds up to what it should be. I had a subtotal of about 58 dollars with 50 % off and only 14 dollars was subtracted from that total(No clearance items in that cart).whats up with that? , I also never received my free lip gloss for my first order,however I really like this website, prices are reasonable minus the shipping issues. I will continue to order from pink basis in the future
I love the shoes. How can I become a sales person for you. I've been in retail over 9 years now I free lance. The only thing I can say is keep all sizes in stock at all times. Thanks friend girl!!!!
Slow response and every time I attempted to call customer service it said all circuits are busy. 2 different people told me my item shipped on 2 different days which it didn't. It shipped on the Wednesday before thanksgiving which messes up me having my boots for my birthday which was on thanksgiving. I'm probably not shopping here again.
I follow the guidelines that are set forth as far a changing my information. Two times after changing my information they decided to hold up my order until they could establish that it was me. I can see that for security reasons. However since they are on pst and I am on est it was hard for them to confirm anything with our conflicting schedules. If a robot can hold up an order then the robot should also be able to verify with me the information is correct. Otherwise they are a great site!!!!
First of all, I called 4 days after my order to see if it had shipped. It hadn't. Then they send me a tracking number which didn't exist according to fedex. I called pinkbasis again, and could never reach anyone. Still waiting on that package that never came.
Pinkbasis is a great website for finding gorgeous shoes and clothing for prices. I particularly shop on this site for shoes and I'm delighted that there is a a good selection of them in my size. All the shoes I have ordered are comfortable and fit nicely, all for great deals. I recommend this website to all my friends and acquaintances when the topic of shoes come up.
I throughly enjoyed my shopping experience with PINK. They offer a wide variety with easy access to the styles you want. They also provide you with the styles the celebrities are wearing but at affordable prices. So go PINK!!!!! AWESOME
Omg girl.. I went on this site to kook for inexpensive shoes.. and I got 3 pair for less than $60 in pinkbasis.com website..the shippibg out part was fast tooooo!!! I freakin loveee it...I would totally shop on this site!!! ♥♥♥
To reply as a company, please log in to your business account.