20 hours later and I have yet to hear from the company concerning my Queued order status
I looked over the reviews and decided to give the company a try. Ordered my game (SC2) and got the dreaded "Queued" order status. I waited about ten hours for any new information. I then emailed [sensitive information] to ask about my "instant" download. Two and a half hours later I emailed [sensitive information] with the same request. Five and a half hours later I have decided to try this route, as I have read below how fast the company responds to this site versus their own customer service. In summary, I have been waiting nearly twenty hours with no response from the company concerning an instant purchase. I would expect that with the inclusion of the word instant they would be on top of customer service if the product is not delivered. It's like going to a hotel and paying for your room, then being told it will be available sometime later. I paid for a service now, not at some ambiguous date in the future.
UPDATE- Eleven hours after my first email still no reply. Twenty one hours since order was placed.
UPDATE- Nearly thirteen hours since first email, twenty three since order. Still no contact from Play-SC.com.
UPDATE- After having opened a dispute with PayPal within the last hour my order status has now changed to 'failed', 24 full hours after placing my order. Again with no receipt of any communication from the company.
FINAL UPDATE- The dispute from PayPal was resolved within two and a half hours, I credit PayPal for that and I at least got my refund. However, Play-SC did not contact me until four hours after that, so between my initial order and finally receiving some sort of communication from them was 28 hours. They reported the bad review on this site hours before they contacted me. For an instant download. To top it off, I was told in the email they finally sent that I was scooped up by their anti-fraud (which they claim takes only a few hours to clear, yet took over 22 for me.) To top it all off, they tried to blame me for this, telling me "Your order got queued by our anti fraud system and was awaiting manual approval because you used a proxy when placing your order." I am not behind a proxy, at least not one that I or any tools on the internet can find. rDNS FALSE WIMIA Test FALSE Tor Test FALSE Loc Test FALSE Header Test FALSE DNSBL Test FALSE
If your game is in stock I am sure you will have a good experience, but if not good luck shoppers, just be sure to use PayPal so you are covered if Play-SC can't deliver their instant products as promised, and they will stall and delay for as long as they can. Don't let them. Instant is instant, there is no ambiguity there.
I came across Play-SC.com whilst trying to find a decent price for Batman Arkham Origins for PC, Play_SC had it listed as around £16 which included the pre-order dlc (deathstroke) and as usual I was thinking Whats the catch ?? but I ordered away and by the time it took me to open my email client I had an email with my activation key attached so I launched Steam, entered the code it worked fine and did indeed include the DLC. I was so impressed that I also got a key for my GF as she is a Batman fan also and her key was fine. then I ordered a key for FEAR 3 (£4.95) and that also works.
The service and prices are great and because it uses paypal if something was to go wrong you will eventually get any money paid back. I trust this company 100% and will use them again without a doubt. I will also be recommending them to friends and family.
Never heard of this website and after missing a sale on batman origins on steam for a steal of 24.99 i googled the game for sale and it came up for the same sale price steam had it for when it was on sale. So, i took a shot and purchased it and within seconds of paying they sent my key for the game to activate it on steam. I did not have to wait and was playign batman in no time! This will now be a new place to stop by for other game purchases for me.
I bought 2 game Bf4 and 3 last g 2 years and now,I got keys instantly ,price was cheaper than some other places . Give them 4 star because . I bought bf3 two years ago but now I was except ing some discunt on bf4 but.
The reason I bought Battlefield 4 at Play-SC was because origin wouldn't accept my PayPal or credit cards. At first, I was skeptical about this site. I thought it would be one giant scam, and I wouldn't get what I paid for. Surprisingly, the key they promised me was e-mailed minutes after I paid for it. It worked too, which was even better.
At first I thought it was a scam but I bit the bullet and bought Dead Space 3 for 16.99 when everywhere else it was twice the price. I got the code fast and registered it on Origin without any problems. Didn't even know this place existed!