After sending my order I was notified that the postage would increase by£10 which I think isunacceptable. The price stated is the price a customer should pay.There was no mention of any potential increase.
I believe your company should have stood the increase as your web site information was incorrect.
Used this company to purchase a new shower after reading some very good reviews on their customer services , delivery & price. In all 3 department's they were first class. from the initial order right through to delivery. I was informed straight away that the shower i wanted was out of stock (none of this taking the order then telling you its delayed). They even phoned me 2 days later to say item was back in stock & delivery would be the next day. As i couldn't be in on the day of the delivery i arrange for delivery to a friends down the road to which it was duly delivered on the said day. Price was also very competitive so all in all very well satisfied with Plumbclick & would def use again.
Purchase was as described, great advice on how to fit part and other component that may be needed, no need to search other web sites for advice, as it's all there, strongly recommend this company for all aspect of your purchase, also a very good price for my purchase, very fast delivery, would use Plumbclick again
I purchased a Saniflo as a replacement for an old broken one from Plumbclick. I chose them based on a very good price and some favourable reviews. The whole process was trouble free and the item arrived VERY quickly. I will certainly use Plumbclick and would highly recommend them.
Plumbclick supplied matching bath waste for my new bath as the plumber had fitted a cheapo one which had badly corroded (twice)
Their price was the cheapest and delivery was fast; they communicated well at all stages of the transaction.
From ordering to delivery were very impressed with the service provided. Kept informed every step of the way.
Delivery estimated within an hour and delivered spot on!
Very impressed with the whole experience
Thank you - rarely found these days
The website could be a bit more comprehensive, as the picture and details did not make it very clear that the condensing terminal guard was in fact coated in a brown plastic. Otherwise I cannot fault the service.
Bought a new Bristan Shower to replace one broken by an alleged professional bathroom installation company.
Cheapest I could find on the net from Plumbclick. Internet site said it was in stock. It was and arrived two days later. Internet shopping as it should be!
Will definitely use again and have no hesitation in recommending
bought an undersink water heater from them, price very competitive, and when I had a technical issue with the item that I needed help with, the phone was answered second ring by a real person!!! Very happy with product price and service would fully recommend this internet supplier.
I have just made my first purchase from Plumbclick. I was happy with all the following aspects of my transaction
1. I phoned them to ensure my item was in stock. They answered the phone quickly and gave me an answer quickly.
2. The price was very good (30% less than most competitors)
3. Nice clear website with plenty of info (even a downloadable brochure for the product I bought)
4. Delivery was fast
5. The product arrived in perfect condition.
The only drawbacks were:
1. The website only shows a premium rate phone number (but they are listed on SayNoTo0870 so it's easy to find a normal number)
2. No email to confirm dispatch (only to confirm receipt of my order)
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