I found the the text messaging excellent especially being given the option to change the delivery date or leave with a neighbour.
Not used product purchsed yet but I got what I ordered and more important to me was the first class Customer service I received concerning a mistake i made on the order which they sorted for me first attempt without ony fuss, I intend to oder some more and hope I do my sums right this time.
A top notch trader that you can trust
good people, useful to know and they do what they say they will not many about
Would definitely recommend , great prices compared to all usual DIY stores. Was very easy to order and arrived 2 days later, perfect. Have purchased from them before and would definitely again.
Not much more to say than my title: found this company online, and was glad to have done so. Easy purchase, really good price, product arrived quickly and is of very good quality. Highly recommended.
This was an especially valuable internet purchase as I was unable to locate the goods I wanted locally. Power Tools Direct had the product and before I knew it so did I . Lightening fast delivery and superb packaging. Full Marks to all the employees at Power Tools Direct.
The lowest price often comes at the cost of poor service and having been bitten I am very cautious but Power Tools Direct delivered on time although not soon enough for me. I simply miscalculated and the Bosch reciprocating saw was not needed by the time it arrived. Even though it was my fault Power Tools Direct offered a full refund by return of email - no quibbles! This was totally unexpected and very reassuring. However, the Bosch was so good and at such a keen price I decided to keep it. Since then it has come in very handy with other jobs.
I ordered the sealant but unfortunately only half arrived because some cans were damaged while being delivered. I phoned up power tools direct, they confirmed that replacement product would be sent out ASAP, and it came within a day.
Products I ordered were slightly late. However when I contacted power-tools, I received an almost immediate reply from Simon. An apology, explanation and a solution. all you can ask for.
The products were great value, and with Simons good customer service I will definitely use them again.
very quick service postage was cheaper and quicker than the website stated £3.95 next day where as the website said £5.95 2 to 3 days delivery. the tools were also better priced than the other companies i usually use.
would definatley recommend this company.
I was looking around for some frame mastic after I ran out in the middle of a project, I came across these guys on the internet and their price was very good so I put in an order whilst praying that it would arrive before the end of the week, I could not believe it when it was delivered the very next day, that's what I call a five star service.
I couldn't believe the service delivered by this company! I only ordered a wooden file handle but they delivered it the next day! Buts that's not all. I sent an email asking a question about the item. Bear in mind, it was only a wooden handle but they actually responded that same day. I can't praise them highly enough.
I have purchased 2 large quantities of this - comes delivered all carefully packaged up,. Much cheaper and is exactly as stated. Great company to talk to - I am so pleased with them that I have already posted their site to all family and friends who are also ordering. Don't hesitate to order - highly recommended.
I found Power Tools Direct online through a search engine and was a little unsure about buying online from a company I didn't really know, but delivery was swift and well packaged and after such a great help from their staff when I did have a problem I realise I had no need to worry. Knowing my orders are in safe hands I'll definitely keep coming back.
After recieving a damaged item in my first order (due to poor packaging by the product manufacturer, not by Power Tools Direct I'd like to point out) I contacted Power Tools Direct who were only too happy to rectify the problem for me. After receiving such good customer service I have, and will, be coming back to buy from them again and again. Plus with such competetive prices I don't feel the need to go anywhere else. What a great company!
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