I rang PPI this morning they asked when would I be available for them to pick up my documents, answered today is good, I had to get all my papers photo copied and be back home to meet a rep from PPI for 5pm, he was on time, we went through the questions together, he made feel at ease, asked if I had any questions that need answering, and he informed me that they would keep me up dated on my PPI claim. then it was all over it was that easy.
didnt phone about PPI but following a conversation about another issue the telephonist went through other services on offer and suggested a PPI claim. Helpful but a little pushy to discuss the other services
My claim is still in process, however so far the claim has been simple. PPI staff are experienced, friendly and go out of their way to make claiming painless. I feel confident that all will be done to ensure my claim reaches a positive outcome. If it turns out that I have nothing to claim I know every possible avenue will have been exhausted by PPI. Top reccommendations.
Hi, my claim will be looked into very soon and i am hoping that i have a chance to get some money back, however if it turns out that i don't have anything to come back i would still pass the details of this company to my freinds because on the several occations i have spoken with members of staff about my concerns they have been more than happy to help me and all of my questions have been answered without any problems at all, also when they tell you there are no upfront fees as in the advert then that is what they mean, i have looked at a few other claim companies who say no upfront fees but when you get the paper work have a look at the small print and you will see that in most cases you will be charged £10 for every account that is looked into but this company does not charge that to you and you will never be out of pocket even if you don't win any money back. Thank you PPI i have my fingers crossed. best regards steve
I had to explain several times to the agent the background to the situation regarding us taking out a loan, I still don't think she understands.
I felt she was a bit pushy about offering to send a rep out to see me, I had to decline the offer 3 times and ask her to send the paperwork in the post to me. She was very quick to brush over the fees that they charge - 25% + VAT. Overall I am seriously considering calling another claim company to see if they can be more helpful and less pushy. The agent also seemed shocked that I rejected the additional marketing from third party company's... and surprisingly since yesterday I have had loads of junk e-mail offering me all sorts so I am guessing they have passed my e-mail address on.... Overall rating of the phone call and the service of the agent 3 out of 10.... would I recommend them to anybody else - NO.
on first contact ppi claims were very helpful listened took all information. we was told that someone would arrange to come and collect our papaerwork which i thought was fantastic none of this sending in the mail and it getting lost. We at present are at the stage where ppi claim are sending of the information to companies and we have been notified of this by email and phone contact would recommed very good company. we will be updating our post to inform of the overall rating but at present very very satisfactory
Five months gone and no response. Phoned PPI and they are only now sending to lenders because I asked !! The person dealing with my account had no idea. Next day I got an email saying she had started to enquire about loans I had been told were already under way. Useless !!!