On my first order everything went perfect. The second order, one item was missing and they prommised to send it with my next order. On the third order not only the first product that was missing is missing again, some other stuff was missing aswell!
When i complain about it they stopped answer my mails..
Since my first order from Predator Nutrition I've been positively surprised with the service I get! Fast answers on mail, and really fast delivery times!
And of course the fact that craze still can be bought ;)
Regards Nidas Richmount
I have tried ordering through many supplement stores and had trouble with delivery and finding the right products for me.
The guys at predator really helped me out, recommending great pre workouts plus the products were very well priced and I got them next day!
I've never come across a more forthcoming and patient customer service. Even though I misunderstood the ID confirmation process twice, they were very involved in helping me to get it right the third time (which I did!). Super friendly and personal assistance through any question, with very fast responses. I couldn't be happier with the outcome.
To anyone who is unsure about sport supplements, high-quality goods and safe deliveries - try Predator Nutrition. They won't fail you.
Special thanks to Craig (Customer Service Manager).
See you soon for more orders, Predator Team!
Predator really go the extra mile for me in explaining what supplements I needed and why whereas most companies I spoke to just seemed intent on selling me the highest priced stuff they have. They actually told me I needed LESS than what I was initially intending to buy as I was a relative newbie and spent several emails explaining me the importance of diet and training and sent me links to some of the great articles on their site.
It is rare to see a company show such care and attention and it is why I rate them so highly. The customer is definitely number 1 with these guys.
Predator have been a great help to me. Helping me with advice on supplements on their forum. Would highly recommend using this service! The experience from ordering the goods to delivery was first class. Very happy :)
I have had nothing but excellent customer service from Predator Nutrition with the orders I have made over the past few years. The Customer Service team have always been very patient and tend to go out of their way to make sure I have any queries answered. The products that I order, arrive by next day delivery as promised and there have been no misunderstandings with my purchases, I always get sent what I ask for! I have recommended Predator Nutrition to all my friends and family, and they have said they have never had a bad experience from them either!
Thank you Predator, keep up the great work!
From start to finish these guys have been spot on!
I needed to get some advice before making my purchase because i haven't used supplements before. The gentleman i spoke to one the phone gave excellent, clear advice, wasn't pushy in the slightest and when he didn't know the answer to one of my questions he immediately passed me on to someone who did.
My parcel arrived the following day as promised and it was very well packaged to protect the goods inside.
Very impressive service, great products and decent prices. Highly recommended!
Quick and efficient customer service dealing with enquiries when I phoned ensuring I left satisfied and offering extra help and advice in a polite and friendly manner, very informative
Next day delivery was the most convenient and I've experienced unlike elsewhere
Products are high quality and market leading exclusives above and beyond the range offered elsewhere
would recommend to everyone! The service outperforms any other I have come across and I have years of experience in this industry! Top.
I've been ordering from Predator for the past years now and I can just say guys you're great! Orders always arrives on time, even if I place it late in the afternoon, and i'm huge fan of your freebies and loyalty points!
Keep up the good work guys!
The best retailer in supplements with a range of products and exclusives nobody else can match.
Great shipping speeds. I can order as late as 540 and get next day delivery free of charge and the level of advice is a cut above anyone else I've seen.
I would like to thank you for your exceptional level of customer service and I can quite honestly say
I would definitely making a repeat purchase in the imminent future. Its very gratifying as a customer to acknowledge
that an organisation takes customer service and resolution seriously and I would definitely recommend you to family
A BIG Thank you to the customer support team at Predator Nutrition, in particular Craig (customer services Manager)
I placed an order with Predator Nutrition about 2 months ago for a box of Quest Bars and a multi Vitamin from the brand Iforce Nutrition.
I was always skeptical about protein bars and considering i have problems digesting food i wanted to make sure i got the right product! After a quick phone call to Predator the lovely lady told me that the bars are made from Isolate proteins so will allow for speedy and comfortable digestion. The call was very honest and professional, i was later followed up with a call to see if my check out process was success.. which it was.
All in all great personal service, and most importantly the best protein bars i have ever tasted! Actually better than a chocolate bar! (Peanut Butter Supreme! and Mixed Berry)
I recently ordered a product called toco 8 from predators nutrition.
on receiving product, i always check expiry date, and on this product i noticed that sticker had been removed.
i was very angry, made a phone call, and the guy at predators just said, "yeah it's in date, shall i check product for you" !!
how do i know he is giving me correct information.?
i took product for 2 days, and got upset stomach, which confirms my doubts.
i would avoid these type of sellers, there is much better out there for freshness and quality of product.
Transaction ID: 0UN21072VD286645N
i put my order number from paypal above just in case they tell lies.
THEY COULD HAVE APOLOGISED AND ASKED ME WHETHER I WANT TO EXCHANGE PRODUCT OR GET REFUND, THEN I COULD HAVE SAID GOOD CUSTOMER SERVICE, BUT THE SALES PERSON TRIED TO FOB ME OFF ON THE TELEPHONE,
One of the the poorest costumer service I talked to.
Paid with PayPal balance. Costumer service representive asked me to provide ID, provided proof of address, they told me they need bank reference number even though I paid with Paypal balance, again where's common sense? Provided 3 bank statement stating my address, then they told me they can't do anything until they will talk to my bank? How stupid, well this is all, Had to phone them 10 today because I wasn't getting any responses from them on email.
I called up to make sure they had the correct sized t shirt I wanted, Craig Nicholson assured me they had XL in stock. Once my order was placed I called to make sure the correct size XL was sent I also left instructions on the order regarding size.
I received my order today with the wrong size t shirt namely a large, called Craig Nicholson who said sorry it's the closest size we had!? What a waste of time and money! I will never buy anything from Predator Nutrition again, I will also encourage people to buy elsewhere. There are much cheaper alternatives to Predator Nutrition with better customer service.
awesome,..company........Highly recommended...their customer service is excellent,they respond to any questions or emails in record time.They have a great range of top products which you can't get anywhere else and offer discount with multi buys.There delivery time is excellent,,,,next day delivery for orders up until 5.40pm.....brilliant...
Will always use tis company from now on.thanks pred.....
I have used Predator Nutrition for quite some time now and have consistently been impressed and elated with the services provided. I have bought 'blind' directly from the website and trusted the descriptions which are not claiming the world and delivery nothing, they are fair and well written. I have also contacted the team via their Facebook page and had a personal response within a very fast time frame, including advice on my orders and combining orders to keep postage smaller. Delivery from 'PN' is second to none! Honestly it's brilliant, they normally use (I select) DPD to deliver and these guys are great, both text and email updates, for tracking and delivery slot! Perfect and normally free! Amazing considering other companies in this market.
The feedback I am giving here is purely a snapshot of the high regard I have for the company from a sale and dispatch aspect. Their knowledge, experience, approachability and additional insights into workouts, nutrition, conditions and exercise jettisons Predator into a totally different league from all other nutrition companies that I have personally dealt with over the years.
I will remain a very loyal customer here and if for any reason I use another, well that company will have to exceed all the things that Predator Nutrition do so naturally. As such I think I'll be using Predator for very many years to come.
Thank you for all the support and advice guys.
Reggie Johal found this review useful
A friend recommended this site so I thought I'd give it a go. I called the customer service helpline and they listened to my questions no matter how stupid they were and offered me a number of alternatives. I ordered a pre-workout and it arrived the very next day.
Also, I was amazed by the results- for once a product doing what it claims to! The overall service was outstanding; friendly, helpful, on time and an effective product. I will definitely be returning to Predator Nutrition. Keep up the good work!
I ordered some protein powder and protein bars from Predator Nutrition last week.
I had never ordered from them before, but they had a special offer on their bars and saw that they had good reviews so gave them a go. I got good advice and opinions on the phone regarding which protein powders had the best flavours and as I didn't order until after 4pm I was really chuffed that I still got my order the next day.
On top of that got some samples : )
Will definitely be ordering from them again.
I was looking for a new supplement company and came across Predator Nutrition. The staff that I communicated with were extremely helpful and patient with my questions and comments. I received my product selections quickly and will definitely be reordering through them.
I have recently been converted to Predator Nutrition products. I have to say the staff have been excellent in not pushing me in any way but giving me the best advice one could ask for. I purchased some products and received them in a timely fashion. I have since been followed up and found this to be extremely professional. I have now placed a new order and if their current Customer Service is ongoing I would not see any reason to change my habits again. Well done Predator Nutrition on excellent products and customer care.
I have recently used Predator and have found their products of top quality and the service and advice has been exception: and made a real difference to me. I would thoroughly recommend them, their professionalism and service is top knotch. Thanks!
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