Predator Nutrition reviews

Predator Nutrition reviews

Excellent
9.6
from 0 - 10
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The BEST Service

I have had nothing but excellent customer service from Predator Nutrition with the orders I have made over the past few years. The Customer Service team have always been very patient and tend to go out of their way to make sure I have any queries answered. The products that I order, arrive by next day delivery as promised and there have been no misunderstandings with my purchases, I always get sent what I ask for! I have recommended Predator Nutrition to all my friends and family, and they have said they have never had a bad experience from them either!
Thank you Predator, keep up the great work!
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Very impressed

From start to finish these guys have been spot on!

I needed to get some advice before making my purchase because i haven't used supplements before. The gentleman i spoke to one the phone gave excellent, clear advice, wasn't pushy in the slightest and when he didn't know the answer to one of my questions he immediately passed me on to someone who did.

My parcel arrived the following day as promised and it was very well packaged to protect the goods inside.

Very impressive service, great products and decent prices. Highly recommended!
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Best in the industry

Quick and efficient customer service dealing with enquiries when I phoned ensuring I left satisfied and offering extra help and advice in a polite and friendly manner, very informative

Next day delivery was the most convenient and I've experienced unlike elsewhere

Products are high quality and market leading exclusives above and beyond the range offered elsewhere

would recommend to everyone! The service outperforms any other I have come across and I have years of experience in this industry! Top.
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fantastic products

I ordered from these guys and i ve seen a great range of the products and i was rather impressed to see so many brands.Also the delivery of my products was the next day and got some samples too.coming back again
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Amazing

Great variety of products, Excellent customer service and fast delivery. Will continue to use Predator for the rest of my life!
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Perfect - Next day delivery every time

Predator is a great supplement store and always have helpful staff and fast delivery. The main reason I go there though is they have products that nobody else has rather than the same old brands.
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Great range and service

Predator Nutrition is the best in my book in the UK. Great range of products, the best deals and they always deliver super fast (next day every time).
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Great overall service!

I've been ordering from Predator for the past years now and I can just say guys you're great! Orders always arrives on time, even if I place it late in the afternoon, and i'm huge fan of your freebies and loyalty points!
Keep up the good work guys!
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Best supplement retailer in UK

The best retailer in supplements with a range of products and exclusives nobody else can match.

Great shipping speeds. I can order as late as 540 and get next day delivery free of charge and the level of advice is a cut above anyone else I've seen.
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quick service no problem

i ordered some products in the evening and as a surprise i still got them the very next day.i was very happy.got loads of samples too.i will come to predator again.
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Always on time

ordered from these a couple of times and delivery has always been next day, great service
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Nothing but EXCEPTIONAL customer service!

I would like to thank you for your exceptional level of customer service and I can quite honestly say
I would definitely making a repeat purchase in the imminent future. Its very gratifying as a customer to acknowledge
that an organisation takes customer service and resolution seriously and I would definitely recommend you to family
and friends.

A BIG Thank you to the customer support team at Predator Nutrition, in particular Craig (customer services Manager)
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Excellent and personal customer service - GREAT tasting products

I placed an order with Predator Nutrition about 2 months ago for a box of Quest Bars and a multi Vitamin from the brand Iforce Nutrition.

I was always skeptical about protein bars and considering i have problems digesting food i wanted to make sure i got the right product! After a quick phone call to Predator the lovely lady told me that the bars are made from Isolate proteins so will allow for speedy and comfortable digestion. The call was very honest and professional, i was later followed up with a call to see if my check out process was success.. which it was.

All in all great personal service, and most importantly the best protein bars i have ever tasted! Actually better than a chocolate bar! (Peanut Butter Supreme! and Mixed Berry)

Charlotte
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AVOID, CHECK EXPIRY DATE OF PRODUCTS!!

I recently ordered a product called toco 8 from predators nutrition.

on receiving product, i always check expiry date, and on this product i noticed that sticker had been removed.

i was very angry, made a phone call, and the guy at predators just said, "yeah it's in date, shall i check product for you" !!

how do i know he is giving me correct information.?
i took product for 2 days, and got upset stomach, which confirms my doubts.

i would avoid these type of sellers, there is much better out there for freshness and quality of product.

Transaction ID: 0UN21072VD286645N

i put my order number from paypal above just in case they tell lies.

THEY COULD HAVE APOLOGISED AND ASKED ME WHETHER I WANT TO EXCHANGE PRODUCT OR GET REFUND, THEN I COULD HAVE SAID GOOD CUSTOMER SERVICE, BUT THE SALES PERSON TRIED TO FOB ME OFF ON THE TELEPHONE,
Predator Nutrition

Reply from Predator Nutrition

Hi Harman,
I am extremely sorry to hear about the issues you have faced regarding your purchase of the Toco-8. Here at Predator Nutrition we take pride in recording the batch of products we have on sale. The batch numbers of the Toco-8 we have been holding in stock over the past month are; Batch 0001256 which expires on the 10/13 and 0001265 which expires on the 10/13. With regards to why the sticker advising you of this expiry was not on the product this may have occurred during transit, in this instance we would have happily refunded/ exchanged this item had it been unopened.
Our customer service representatives are able to find the batch numbers on all our products and are expected to clearly and confidently cascade this information to you. We would like to look into this further for you and we have a support team available Monday- Friday at support@predatornutrition.com
Again we apologise that you received this item without the date of expiration but the 2 batches of Toco-8 we have stocked have the expiry of 10/13 and 11/13.
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Awesome service at a great price

Great service and a great price, they were very helpful with what I wanted and needed, I will be using them again very soon and recommending them to my friends, cheers predator nutrition..
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Great service,they're are the best out there.

Great service,i've got only some problem with a proof of my id but they quickly solved,the product and the price are great,i'm going surely to buy again from them,thank you.
Predator Nutrition

Reply from Predator Nutrition

Hello Paolo,
Predator Nutrition would like to offer our apolagies for the lack of response you have received.
It has been seen you have provided the asked for information in a timely manner and we should have responded according to SLA policies that are in place.
We endeavour to meet our expectation and surpass yours on every occasion.
ID requests can be a timely procedure and can sometimes be stressful, we are making sure to streamline this as much as possible to best serve you better.
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Poor costumer service, idiotic thinking.

One of the the poorest costumer service I talked to.
Paid with PayPal balance. Costumer service representive asked me to provide ID, provided proof of address, they told me they need bank reference number even though I paid with Paypal balance, again where's common sense? Provided 3 bank statement stating my address, then they told me they can't do anything until they will talk to my bank? How stupid, well this is all, Had to phone them 10 today because I wasn't getting any responses from them on email.
Predator Nutrition

Reply from Predator Nutrition

Dear John,
At Predator Nutrition we make sure to provide the highest of customer service around fraud protection, we have standard rules that are used to determine if a transaction is deemed safe. These are here to protect the customer and Predator Nutrition,the most secure payment method is bank transfer.
As for the customer service response, there are numerous tickets opened by yourself for this subject as well as correspondence via telephone, your frustrations are of concern and we will make sure to identify ways of speeding up the process.
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Poor customer service, certainly not the cheapest.

I called up to make sure they had the correct sized t shirt I wanted, Craig Nicholson assured me they had XL in stock. Once my order was placed I called to make sure the correct size XL was sent I also left instructions on the order regarding size.
I received my order today with the wrong size t shirt namely a large, called Craig Nicholson who said sorry it's the closest size we had!? What a waste of time and money! I will never buy anything from Predator Nutrition again, I will also encourage people to buy elsewhere. There are much cheaper alternatives to Predator Nutrition with better customer service.
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best customer service,great products and amazing delivery time

awesome,..company........Highly recommended...their customer service is excellent,they respond to any questions or emails in record time.They have a great range of top products which you can't get anywhere else and offer discount with multi buys.There delivery time is excellent,,,,next day delivery for orders up until 5.40pm.....brilliant...
Will always use tis company from now on.thanks pred.....
Predator Nutrition

Reply from Predator Nutrition

Hello Sarah,

Thank you for the feedback.
Predator Nutrition are always striving to provide you the customer with the highest service standards, most exclusive products and bespoke deals.

We very much look forward to serving you again

Predator Nutrition team.

Predator Nutrition Details

About this company

Predator Nutrition pride themselves on delivery speed and we are the ONLY supplement retailer which can guarantee next day delivery on orders placed as late as 5:40PM. Customer service is of the highest priority to Predator Nutrition. We pride ourselves on supplying answers to queries within 2 hours during business opening times. Exclusive supplements that are sourced based on cutting edge science, innovation and quality are on hand first to Predator Nutrition customers, with staff that are highly knowledgeable on hand to provide in depth and tailored knowledge.

Visit Predator Nutrition

Contact information

Call us on: +441924428420
We live here: Unit 1 Triangle Business Park, Oakwell Way
WF17 9LU Birstall
United Kingdom

Category

Predator Nutrition is ranked 12 out of 104 in the category

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